Successful-job referral moment
A0000366
Confirm the prompt is private, non-pushy, after-service only and does not promise rewards, discounts or automatic outreach.
Local Trust and Safety Page Expansion
Enhances public trust messaging for local recommendations: human review, device privacy, provider checks, support escalation, permissioned real stories and safe referral confidence. This is a copy and QA layer only.
Status
NEEDS REPAIR
Checks
8 passed / 27 warnings / 20 failures
Local sections
6 trust sections, 8 guardrails.
Helpful note
Customer Follow-Up Flow
Adds manual after-service follow-up prompts for check-ins, repeat help, safe referrals and future story candidates. It strengthens referral growth without automatic outreach or marketplace mechanics.
Status
NEEDS REPAIR
Checks
25 passed / 0 warnings / 19 failures
Growth posture
Manual, private, repeat-use and referral-friendly.
Helpful note
Referral Moment After Successful Job
Adds a private, non-pushy referral prompt after helpful customer moments. It encourages word-of-mouth without rewards automation, public reviews, auto-send outreach, rankings or marketplace mechanics.
Status
NEEDS REPAIR
Checks
22 passed / 12 warnings / 6 failures
Customer posture
Optional, private, trust-led and human-reviewed.
Helpful note
Pilot Feedback Insights Summary
Turns private pilot feedback, customer confusion, support confidence notes, provider readiness signals and route friction into a manual admin insight view. Nothing is published, escalated or sent automatically.
Status
NEEDS REPAIR
Checks
21 passed / 7 warnings / 7 failures
Helpful note
Service Area and Local Confidence Polish
Checks whether customer-facing local coverage copy is clear, human-reviewed and connected to admin QA without implying automatic dispatch or guaranteed availability.
Status
NEEDS REPAIR
Checks
13 passed / 12 warnings / 6 failures
Helpful note
Admin QA Index Consolidation
A single admin starting point for existing pilot QA pages, support checks, route confidence, provider readiness, trust/safety and handover notes. It consolidates links and visibility only; it does not automate operations.
Status
NEEDS REPAIR
Checks
11 passed / 25 warnings / 7 failures
Customer request review microcopy upgrade
Plain-English customer request wording for what to include, what not to include, how human review works, and how to add details later. It improves confidence without changing booking, dispatch, quote, provider or escalation mechanics.
Status
NEEDS REPAIR
Checks
15 passed / 13 warnings / 5 failures
Copy sections
5 customer-facing guidance sections and 6 guardrails.
Public trust and safety page polish
A customer-facing trust layer for human review, safe detail handling, permissioned proof, support clarity and manual resolution paths. It improves public confidence without adding ratings, rankings, quote comparison, public complaint walls, auto-booking or auto-dispatch.
Status
NEEDS REPAIR
Checks
11 passed / 0 warnings / 18 failures
Public sections
5 trust and safety sections, 6 guardrails.
Pilot handover and operator notes pack
A private admin handover layer for launch position, daily operator rhythm, customer support memory, provider follow-up, known issues and end-of-day closeout. It helps humans keep operational context without automating escalation, assignment, outreach or publishing.
Status
NEEDS REPAIR
Checks
17 passed / 0 warnings / 13 failures
Handover sections
6 manual sections and 5 reusable note templates.
Provider onboarding completion polish
Provider-facing completion guidance across profile, services, verification, availability, proof and support paths. This is manual readiness support, not ranking, bidding, auto-booking or automatic assignment.
NEEDS REPAIR
Total checks
29
Passed
11
Warnings
0
Failures
18
Provider onboarding completion polish
Provider-facing completion guidance across profile, services, verification, availability, proof and support paths. This is manual readiness support, not ranking, bidding, auto-booking or automatic assignment.
NEEDS REPAIR
Total checks
29
Passed
11
Warnings
0
Failures
18
Customer support confidence copy pass
Plain-English support reassurance across support, Quick Help, customer journey and next-step pages. All actions remain human-reviewed and manually handled.
NEEDS REPAIR
Total checks
28
Passed
10
Warnings
5
Failures
13
Admin Launch Day Command Centre
One operator-facing launch-day view for readiness, support, route confidence, provider checks and known issue handling. It summarises existing manual tools without creating automation.
Status
NEEDS REPAIR
Checks
0 passed / 28 warnings / 2 failures
Customer service page commercial polish
Customer-facing service, Quick Help, support, journey and next-step confidence copy for the controlled pilot.
Status
NEEDS REPAIR
Checks
10 passed / 22 warnings / 3 failures
Pilot launch notes and known issues register
Admin-only register for pilot limitations, decisions, workarounds and known issues. This is manual operational memory, not public complaints, ratings or automated escalation.
Status
NEEDS REPAIR
Checks
22 passed / 11 warnings / 3 failures
Seed note types
5 starter note patterns for customer, support, route, provider and admin issues.
Provider profile commercial confidence polish
Provider-facing and customer-adjacent profile confidence wording for intro, services, verification, permissioned proof and support paths without scoring or ranking.
Status
NEEDS REPAIR
Checks
10 passed / 13 warnings / 3 failures
Customer what happens next timeline polish
Customer-facing timeline guidance across booking success, My Service Hub, job support, support centre, customer journey and next-best-action pages.
StatusNEEDS REPAIR
Checks
5 passed / 6 warnings / 8 failures
Support triage response templates
Manual copy-ready response templates for pilot feedback, confused customers, missing details, support escalations, route issues and known workarounds. Nothing is sent automatically.
NEEDS REPAIR
28
Total checks
Total checks
14
Passed
Passed
5
Warnings
Warnings
9
Failures
Failures
Open response templatesOpen manual review queueOpen support admin
Post-launch route health monitor
Status: NEEDS REPAIR. Checks: 40, warnings: 8, failures: 27.
Manual confidence check: this highlights missing files and weak route signals after launch. It does not monitor users, auto-send messages, assign providers or publish public scores.
Pilot user onboarding checklist
Status: NEEDS REPAIR. Checks: 38, warnings: 16, failures: 2.
Role checklists stay private/manual and are not public ratings, scorecards or automated eligibility decisions.
Admin manual review queue
Status: NEEDS REPAIR. Checks: 23, warnings: 14, failures: 2.
Manual only: this is a clarity layer for human review. It does not publish reviews, rank providers, auto-escalate, auto-dispatch or assign work automatically.
Readiness summary
Pilot status: NEEDS REPAIR
Total checks51
Passed5
Warnings5
Failures41
Use this page as the first admin stop before a pilot. Warnings should be reviewed, but individual QA pages remain the source for deeper checks.
Recent readiness modules
| Build | Status | Layer | Area | QA | Signals |
|---|---|---|---|---|---|
| A0000334 | FAIL | Customer trust and proof | customer confidence | Open QA | |
| A0000335 | FAIL | Customer plain language | customer simplicity | Open QA | |
| A0000336 | FAIL | Customer form friction | forms | Open QA | |
| A0000337 | FAIL | Customer confirmation receipts | receipts | Open QA | |
| A0000338 | FAIL | Role journey consistency | roles | Open QA | |
| A0000339 | FAIL | Mobile visual polish | mobile | Open QA | |
| A0000340 | FAIL | Live readiness smoke test | route confidence | Open QA | |
| A0000341 | FAIL | Help request review | submit confidence | Open QA | |
| A0000343 | FAIL | Customer support escalation | support clarity | Open QA | |
| A0000344 | FAIL | First-time user confidence | customer confidence | Open QA | |
| A0000345 | FAIL | Provider readiness checklist | provider readiness | Open QA | |
| A0000346 | FAIL | Pilot launch QA pack | pilot launch | Open QA | |
| A0000347 | FAIL | Pilot feedback capture | pilot feedback | Open QA | |
| A0000348 | FAIL | Admin manual review queue | admin workflow | Open QA | |
| A0000349 | FAIL | Pilot user onboarding checklist | pilot onboarding | Open QA | |
| A0000350 | FAIL | Post-launch route health monitor | post-launch route health | Open QA | |
| A0000351 | FAIL | Support triage response templates | support triage | Open QA | |
| A0000354 | FAIL | Pilot launch known issues register | pilot operations | Open QA |
Pilot route summary
| Area | Status | Route | Signals |
|---|---|---|---|
| customer | FAIL | Customer startsource/thefixersapp/dashboard/start.php | |
| customer | FAIL | Next best actionsource/thefixersapp/dashboard/next-best-action.php | |
| customer | FAIL | Public Quick Helpsource/thefixersapp/quick-help/index.php | |
| form | FAIL | Quick Help requestsource/thefixersapp/services/quick-help/book-repair.php | |
| receipt | FAIL | Booking receiptsource/thefixersapp/services/quick-help/booking-success.php | |
| customer | FAIL | Job trackersource/thefixersapp/services/quick-help/my-job.php | |
| support | FAIL | Job supportsource/thefixersapp/services/quick-help/job-support.php | |
| support | FAIL | Support centresource/thefixersapp/support/index.php | |
| admin qa | FAIL | Pilot feedback QAsource/thefixersapp/admin/pilot-feedback-capture-qa/index.php | |
| admin qa | FAIL | Pilot onboarding QAsource/thefixersapp/admin/pilot-user-onboarding-checklist-qa/index.php | |
| admin qa | FAIL | Post-launch route health monitorsource/thefixersapp/admin/post-launch-route-health-monitor/index.php | |
| admin qa | FAIL | Support triage response templatessource/thefixersapp/admin/support-triage-response-templates/index.php | |
| admin qa | FAIL | Pilot launch known issuessource/thefixersapp/admin/pilot-launch-known-issues/index.php | |
| admin qa | FAIL | Manual review QAsource/thefixersapp/admin/admin-manual-review-queue-qa/index.php | |
| customer | FAIL | Customer journeysource/thefixersapp/customer-journey/index.php | |
| trust | FAIL | Trust sharesource/thefixersapp/customer/trust-share/index.php | |
| role | FAIL | Provider entrysource/thefixersapp/provider-entry/index.php | |
| admin qa | FAIL | Provider readiness QAsource/thefixersapp/admin/provider-readiness-checklist-qa/index.php | |
| role | FAIL | Student startsource/thefixersapp/customer-segments/students/start.php | |
| role | FAIL | Ambassador onboardingsource/thefixersapp/ambassador-network/onboarding.php | |
| role | FAIL | Referral sharesource/thefixersapp/referrals/share.php |
Detailed dashboard checks
| Area | Status | Check | File | Detail |
|---|---|---|---|---|
| A0000342 | FAIL | Real admin live readiness dashboard helper exists | source/thefixersapp/includes/admin_live_readiness_dashboard_helper.php | Missing real helper. |
| A0000342 | WARN | Old-root helper wrapper exists | source/includes/admin_live_readiness_dashboard_helper.php | Wrapper missing. |
| A0000342 | FAIL | Admin summary QA page exists | source/thefixersapp/admin/live-readiness-dashboard-summary/index.php | Missing admin dashboard summary page. |
| A0000342 | WARN | Old-root admin summary wrapper exists | source/admin/live-readiness-dashboard-summary/index.php | Old-root route wrapper missing. |
| module | FAIL | A0000334 Customer trust and proof readiness layer | source/thefixersapp/includes/customer_trust_proof_ux_helper.php | Helper: no; QA: no; signals: none. |
| module | FAIL | A0000335 Customer plain language readiness layer | source/thefixersapp/includes/customer_page_language_simplification_helper.php | Helper: no; QA: no; signals: none. |
| module | FAIL | A0000336 Customer form friction readiness layer | source/thefixersapp/includes/customer_forms_reduce_friction_helper.php | Helper: no; QA: no; signals: none. |
| module | FAIL | A0000337 Customer confirmation receipts readiness layer | source/thefixersapp/includes/customer_confirmation_receipts_helper.php | Helper: no; QA: no; signals: none. |
| module | FAIL | A0000338 Role journey consistency readiness layer | source/thefixersapp/includes/role_journey_consistency_helper.php | Helper: no; QA: no; signals: none. |
| module | FAIL | A0000339 Mobile visual polish readiness layer | source/thefixersapp/includes/mobile_page_visual_polish_helper.php | Helper: no; QA: no; signals: none. |
| module | FAIL | A0000340 Live readiness smoke test readiness layer | source/thefixersapp/includes/live_readiness_smoke_test_helper.php | Helper: no; QA: no; signals: none. |
| module | FAIL | A0000341 Help request review readiness layer | source/thefixersapp/includes/customer_help_request_review_helper.php | Helper: no; QA: no; signals: none. |
| module | FAIL | A0000343 Customer support escalation readiness layer | source/thefixersapp/includes/customer_support_escalation_clarity_helper.php | Helper: no; QA: no; signals: none. |
| module | FAIL | A0000344 First-time user confidence readiness layer | source/thefixersapp/includes/first_time_user_confidence_helper.php | Helper: no; QA: no; signals: none. |
| module | FAIL | A0000345 Provider readiness checklist readiness layer | source/thefixersapp/includes/provider_readiness_checklist_helper.php | Helper: no; QA: no; signals: none. |
| module | FAIL | A0000346 Pilot launch QA pack readiness layer | source/thefixersapp/includes/pilot_launch_qa_pack_helper.php | Helper: no; QA: no; signals: none. |
| module | FAIL | A0000347 Pilot feedback capture readiness layer | source/thefixersapp/includes/pilot_feedback_capture_helper.php | Helper: no; QA: no; signals: none. |
| module | FAIL | A0000348 Admin manual review queue readiness layer | source/thefixersapp/includes/admin_manual_review_queue_helper.php | Helper: no; QA: no; signals: none. |
| module | FAIL | A0000349 Pilot user onboarding checklist readiness layer | source/thefixersapp/includes/pilot_user_onboarding_checklist_helper.php | Helper: no; QA: no; signals: none. |
| module | FAIL | A0000350 Post-launch route health monitor readiness layer | source/thefixersapp/includes/post_launch_route_health_monitor_helper.php | Helper: no; QA: no; signals: none. |
| module | FAIL | A0000351 Support triage response templates readiness layer | source/thefixersapp/includes/support_triage_response_templates_helper.php | Helper: no; QA: no; signals: none. |
| module | FAIL | A0000354 Pilot launch known issues register readiness layer | source/thefixersapp/includes/pilot_launch_known_issues_helper.php | Helper: no; QA: no; signals: none. |
| pilot route | FAIL | Customer start pilot route present and carries confidence signals | source/thefixersapp/dashboard/start.php | Route file missing. |
| pilot route | FAIL | Next best action pilot route present and carries confidence signals | source/thefixersapp/dashboard/next-best-action.php | Route file missing. |
| pilot route | FAIL | Public Quick Help pilot route present and carries confidence signals | source/thefixersapp/quick-help/index.php | Route file missing. |
| pilot route | FAIL | Quick Help request pilot route present and carries confidence signals | source/thefixersapp/services/quick-help/book-repair.php | Route file missing. |
| pilot route | FAIL | Booking receipt pilot route present and carries confidence signals | source/thefixersapp/services/quick-help/booking-success.php | Route file missing. |
| pilot route | FAIL | Job tracker pilot route present and carries confidence signals | source/thefixersapp/services/quick-help/my-job.php | Route file missing. |
| pilot route | FAIL | Job support pilot route present and carries confidence signals | source/thefixersapp/services/quick-help/job-support.php | Route file missing. |
| pilot route | FAIL | Support centre pilot route present and carries confidence signals | source/thefixersapp/support/index.php | Route file missing. |
| pilot route | FAIL | Pilot feedback QA pilot route present and carries confidence signals | source/thefixersapp/admin/pilot-feedback-capture-qa/index.php | Route file missing. |
| pilot route | FAIL | Pilot onboarding QA pilot route present and carries confidence signals | source/thefixersapp/admin/pilot-user-onboarding-checklist-qa/index.php | Route file missing. |
| pilot route | FAIL | Post-launch route health monitor pilot route present and carries confidence signals | source/thefixersapp/admin/post-launch-route-health-monitor/index.php | Route file missing. |
| pilot route | FAIL | Support triage response templates pilot route present and carries confidence signals | source/thefixersapp/admin/support-triage-response-templates/index.php | Route file missing. |
| pilot route | FAIL | Pilot launch known issues pilot route present and carries confidence signals | source/thefixersapp/admin/pilot-launch-known-issues/index.php | Route file missing. |
| pilot route | FAIL | Manual review QA pilot route present and carries confidence signals | source/thefixersapp/admin/admin-manual-review-queue-qa/index.php | Route file missing. |
| pilot route | FAIL | Customer journey pilot route present and carries confidence signals | source/thefixersapp/customer-journey/index.php | Route file missing. |
| pilot route | FAIL | Trust share pilot route present and carries confidence signals | source/thefixersapp/customer/trust-share/index.php | Route file missing. |
| pilot route | FAIL | Provider entry pilot route present and carries confidence signals | source/thefixersapp/provider-entry/index.php | Route file missing. |
| pilot route | FAIL | Provider readiness QA pilot route present and carries confidence signals | source/thefixersapp/admin/provider-readiness-checklist-qa/index.php | Route file missing. |
| pilot route | FAIL | Student start pilot route present and carries confidence signals | source/thefixersapp/customer-segments/students/start.php | Route file missing. |
| pilot route | FAIL | Ambassador onboarding pilot route present and carries confidence signals | source/thefixersapp/ambassador-network/onboarding.php | Route file missing. |
| pilot route | FAIL | Referral share pilot route present and carries confidence signals | source/thefixersapp/referrals/share.php | Route file missing. |
| admin nav | WARN | Admin dashboard links Live Readiness Dashboard Summary | source/thefixersapp/admin/index.php | Navigation entry missing. |
| sql | WARN | Current build SQL file exists | source/database/a0000354_pilot_launch_notes_known_issues_register.sql | No SQL file found. |
| sql | WARN | Database folder only carries current build SQL | source/database | SQL files found: 0. |
| guardrail | PASS | Admin summary only: do not replace individual QA pages or rebuild completed modules. | manual-only | Preserved. |
| guardrail | PASS | No payments, payouts, auto-booking, auto-send outreach or rewards automation. | manual-only | Preserved. |
| guardrail | PASS | No bidding, auctions, public quote comparison, provider ranking or lowest-price competition. | manual-only | Preserved. |
| guardrail | PASS | No fake testimonials, automatic proof publishing, automatic dispatch or provider assignment. | manual-only | Preserved. |
| guardrail | PASS | Missing optional helpers must show safe admin warnings, not blank HTTP 500 pages. | manual-only | Preserved. |
Guardrails
- Admin summary only: do not replace individual QA pages or rebuild completed modules.
- No payments, payouts, auto-booking, auto-send outreach or rewards automation.
- No bidding, auctions, public quote comparison, provider ranking or lowest-price competition.
- No fake testimonials, automatic proof publishing, automatic dispatch or provider assignment.
- Missing optional helpers must show safe admin warnings, not blank HTTP 500 pages.
Helpful note
Manual Follow-Up Task List for Admins
Gives launch operators a single manual checklist for customer follow-up, provider readiness, support issues and handover notes without creating automated outreach or escalation.
Status
NEEDS REPAIR
Checks
13 passed / 6 warnings / 7 failures
Referral readiness QA pack
One admin checkpoint for the successful-job referral moment, manual follow-up, local trust/safety, support confidence and real-story readiness before referral growth is encouraged.
Customer follow-up flow
A0000367
Confirm follow-up is a manual admin/operator prompt and not an automated SMS, email or campaign.
Before/after story templates
A0000368
Confirm story templates do not create fake testimonials, public proof, public complaint walls or automatic publishing.
Local trust and safety confidence
A0000369
Confirm trust/safety pages are linked from referral and support moments and do not create scores, rankings or quote comparison.
Support confidence copy
A0000357
Confirm support copy avoids automatic escalation, pressure, blame, public complaints or unsafe detail requests.
Admin QA visibility
A0000362
Confirm this referral readiness pack is linked from the admin dashboard, QA index, launch command centre and handover notes.
Growth rule: referral growth stays private, manual, permissioned and human-reviewed. This pack does not add rewards, auto-send outreach, public testimonials or marketplace mechanics.