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Place orderAnswer a few easy questions. We check your order before paid work starts.
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Place order

Tell us what you need help with

Answer a few easy questions. We check your order and contact you before paid work starts.

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Simple steps

Place order in 5 easy steps

1. Pick helpChoose what you need.
2. Tell usUse your own words.
3. Add photoOptional, only if helpful.
4. ContactHow we should reach you.
5. CheckLook before sending.

Your progress

Step 1 of 5

1. Pick help
2. Tell us
3. Photo
4. Contact
5. Check

You can go slowly. Nothing is sent until you press Send my order.

Leave and come back

Your answers can stay on this device

If you stop halfway, this page can remember your typed answers on this device only.

We do not save payment details here. Do not type passwords or banking codes.

Your progress

Step 1 of 5

1. Pick help
2. Tell us
3. Photo
4. Contact
5. Check

You can go slowly. Nothing is sent until you press Send my order.

Tap one

Which sounds closest?

Pick the closest one. If you are not sure, choose I am not sure.

Less typing

Tap one, then add a few words

Choose a sentence below if it helps. You can still change it.

This only fills the box. Nothing is sent yet.

Question 1

What do you need help with?

Not sure? That is okay. Choose I am not sure, write a few words, or call us. We will help work it out.
Not sure which one to choose? Pick I am not sure. We will sort it out.

Your progress

Step 2 of 5

1. Pick help
2. Tell us
3. Photo
4. Contact
5. Check

You can go slowly. Nothing is sent until you press Send my order.

Question 2

Tell us what happened

Use simple words. Example: My laptop will not turn on or My Wi-Fi keeps dropping out.

Do not type passwords, PINs, banking codes or one-time login codes.

Your progress

Step 3 of 5

1. Pick help
2. Tell us
3. Photo
4. Contact
5. Check

You can go slowly. Nothing is sent until you press Send my order.

A photo can help, but it is optional. You can send the order without a photo.

Optional

Add a photo

This helps us understand the problem.

You can skip this if you do not have a photo.

Question 3

How would you like us to help?

Your progress

Step 4 of 5

1. Pick help
2. Tell us
3. Photo
4. Contact
5. Check

You can go slowly. Nothing is sent until you press Send my order.

Contact

Phone or email is enough

Add the easiest way to reach you. If typing is hard, call us and we can take the order for you.

Call us

Question 4

Your details

Choose the easiest way for us to reach you. Phone or email is enough.

Phone or email is enough. We only use your details to help with this order.

Contact

How should we contact you?

Choose what is easiest. We may still use your phone or email if needed for this order.

Your progress

Step 5 of 5

1. Pick help
2. Tell us
3. Photo
4. Contact
5. Check

You can go slowly. Nothing is sent until you press Send my order.

Ready?

Next you will check your answers before sending.

Read your answers once. Use Change answers if something looks wrong.

Good to know

Nothing scary happens here

  • You are not paying yet.
  • We check your order first.
  • We explain the price before paid work starts.
  • You can call us if you get stuck.
  • Pay only through our secure system.

Need help?

Prefer to talk?

Need help placing the order? Call us and we will help.

Call usPlace orderTrack my order

Need help?

You can always choose one of these

If you are unsure, use the button that feels closest.

Place orderTrack my orderCall us