What this page is for
This page explains review, rebook and referral options after a completed technology help experience.
Trust and safety
Trust signals should help, not pressure you.
Proof and testimonials are only helpful when they are permissioned, clear and relevant. You can still ask for more detail before deciding.
- Proof is not a ranking or lowest-price comparison.
- Public proof should be permissioned before display.
- Ask a question if you want more context.
- No automatic public posting is added here.
Good to know:
You are not expected to diagnose the problem yourself. Start with the safest description you can give. Do not share passwords, one-time codes, banking codes or private access details.
You are not expected to diagnose the problem yourself. Start with the safest description you can give. Do not share passwords, one-time codes, banking codes or private access details.
Easy to use on mobile: one clear next step, larger tap targets and comfortable spacing.
Helpful note
Share feedback only when you choose
Your next step
Choose one action if it matches what you want to do. You can also leave without sharing proof.
What happens after
Proof remains permissioned and checked by our team. It is not a ranking, public price comparison or automatic endorsement.
Good to know: this page keeps the next step simple. It does not add payments, price competition, provider comparison, automatic public posting, automatic booking or automatic messages.
proof support page
Open post-job options with the code you received
This form helps customers open review, rebook or referral options after a completed support experience.
- Use the code from your post-job message.
- Choose only the next step you want.
- Reviews and proof remain optional, permissioned and checked by our team.
Form safety: submit enough detail for team review, but never send passwords, PINs, MFA codes, recovery codes, banking codes or card details.
Post-job trust loop
Was your technology help useful?
After a successful job, you can review your provider, book them again, or share Quick Help with someone nearby who needs patient technology help.
Quick Help is a technology help and trusted referral network only. It is not an NDIS registered provider, aged care provider, care-service provider, health provider, plan manager, support coordinator or emergency service.
Enter the code from your review or post-job message to open your trusted next steps.
If there is immediate danger, call emergency services first
For suspicious messages, account access, remote access requests, banking/code pressure or unsafe behaviour concerns, pause and contact support before taking the next step.
Share friendly tech help in one simple step
Send the link to someone who may need help. They stay in control: they can read it first, ask a question, or start Quick Help when they are ready.
1. Send the linkUse a normal message: “I thought this might help you.”
2. They decideYour friend can read it first, ask a question, or start Quick Help.
3. We check itIf their job goes ahead, we check whether a 5% thank-you applies.
Only share with people who may genuinely need help. To be counted, they should start through your referral link before booking.
Share help. Get a small thank-you if it works out.
Send your link to someone who may need friendly tech help. They choose what to do next. If their job goes ahead, we can check whether a thank-you applies.
Example: a AUD 300.00 job could mean AUD 15.00 as a thank-you after we check it.
Thank-yous are not guaranteed. To be counted, the person should start through your referral link before booking.
Thank-you guideA thank-you of up to 5% may apply
Open this small guide only if you want example amounts. The person you refer still chooses whether to get help, and any thank-you is checked after a paid job is completed.
Example job amountPossible thank-you
AUD 100.00AUD 5.00
AUD 200.00AUD 10.00
AUD 300.00AUD 15.00
AUD 500.00AUD 25.00
AUD 1,000.00AUD 50.00
Keep it friendlyShare it as a helpful suggestion, not a sales pitch.
We check itIf they book and complete a paid job, we check whether a thank-you applies before confirming it.
No extra costThe referral thank-you does not add extra cost to the customer.
Example: a AUD 300.00 completed paid job could mean up to AUD 15.00 after we check it. It is not guaranteed and may not apply to discounted, cancelled, refunded, unpaid, repeat, fake, self-made or ineligible bookings. Simple sharing works best: “I thought this might help you.”
Fair sharingKeep referral thank-yous fair
Share only with people who may genuinely need help. Thank-yous are checked before they are confirmed.
Do not refer yourselfA thank-you is for sending someone else to friendly tech help, not for your own booking.
One real request is enoughDo not create the same booking more than once or ask someone to submit fake details.
Only completed work can countA thank-you may not apply if the job is cancelled, refunded, unpaid, unsuitable or does not go ahead.
Use your link firstTo help us count it, the person should start through your referral link before booking.
No pressure: do not promise a guaranteed thank-you, create fake or repeat bookings, refer yourself, or pressure anyone to book.
We received your request
The team will review it, check the safest next step, and contact you if more information is needed. Keep your job reference handy if one was shown.
We will review the safety concern carefully
The team reviews the information, looks for the safest next step, and contacts you if more detail is needed. Keep screenshots or messages if safe.