Customer request review microcopy upgrade
Plain-English customer request wording for what to include, what not to include, how human review works, and how to add details later. It improves confidence without changing booking, dispatch, quote, provider or escalation mechanics.
Status
NEEDS REPAIR
Checks
15 passed / 13 warnings / 5 failures
Copy sections
5 customer-facing guidance sections and 6 guardrails.
Readiness summary
Total checks17
Passed5
Warnings8
Failures4
Review-before-submit checks
| Status | Area | Check | File | Detail |
|---|---|---|---|---|
| FAIL | helper | Real review-before-submit helper exists | source/thefixersapp/includes/customer_help_request_review_helper.php | Missing helper. |
| WARN | wrapper | Old-root helper wrapper exists | source/includes/customer_help_request_review_helper.php | Wrapper missing. |
| FAIL | page | quick_help_request page exists | source/thefixersapp/services/quick-help/book-repair.php | Target page missing. |
| WARN | page | quick_help_request loads review helper | source/thefixersapp/services/quick-help/book-repair.php | Helper load not found. |
| WARN | page | quick_help_request review wording connected | source/thefixersapp/services/quick-help/book-repair.php | Review UX not found. |
| FAIL | page | support_update page exists | source/thefixersapp/services/quick-help/job-support.php | Target page missing. |
| WARN | page | support_update loads review helper | source/thefixersapp/services/quick-help/job-support.php | Helper load not found. |
| WARN | page | support_update review wording connected | source/thefixersapp/services/quick-help/job-support.php | Review UX not found. |
| FAIL | admin | Admin QA page exists | source/thefixersapp/admin/customer-help-request-review-qa/index.php | Missing admin QA page. |
| WARN | admin nav | Admin dashboard links Customer Help Request Review QA | source/thefixersapp/admin/index.php | Navigation entry missing. |
| WARN | sql | Current build SQL file exists | source/database/a0000341_customer_help_request_review_before_submit.sql | SQL file missing. |
| WARN | sql | Database folder only carries current build SQL | source/database | SQL files found: 0. |
| PASS | guardrail | Review-before-submit only: do not create auto-booking, dispatch, provider assignment or payment behaviour. | manual-only | Preserved. |
| PASS | guardrail | Keep customer submissions manual-review first and safe if database or helper files are unavailable. | manual-only | Preserved. |
| PASS | guardrail | No passwords, PINs, MFA codes, recovery codes, banking codes, card details or private access codes are requested. | manual-only | Preserved. |
| PASS | guardrail | No bidding, auctions, provider ranking, public quote comparison or lowest-price competition. | manual-only | Preserved. |
| PASS | guardrail | No fake testimonials, automatic proof publishing or automatic outreach. | manual-only | Preserved. |
Guardrails preserved
- Review-before-submit only: do not create auto-booking, dispatch, provider assignment or payment behaviour.
- Keep customer submissions manual-review first and safe if database or helper files are unavailable.
- No passwords, PINs, MFA codes, recovery codes, banking codes, card details or private access codes are requested.
- No bidding, auctions, provider ranking, public quote comparison or lowest-price competition.
- No fake testimonials, automatic proof publishing or automatic outreach.