What this page is for
This page turns the wider help path into one recommended action so you do not have to inspect every module.
Share friendly tech help in one simple step
Send the link to someone who may need help. They stay in control: they can read it first, ask a question, or start Quick Help when they are ready.
1. Send the linkUse a normal message: “I thought this might help you.”
2. They decideYour friend can read it first, ask a question, or start Quick Help.
3. We check itIf their job goes ahead, we check whether a 5% thank-you applies.
Only share with people who may genuinely need help. To be counted, they should start through your referral link before booking.
Share help. Get a small thank-you if it works out.
Send your link to someone who may need friendly tech help. They choose what to do next. If their job goes ahead, we can check whether a thank-you applies.
Example: a AUD 300.00 job could mean AUD 15.00 as a thank-you after we check it.
Thank-yous are not guaranteed. To be counted, the person should start through your referral link before booking.
Thank-you guideSee what 5% can look like
Open this small guide only if you want example amounts. The person you refer still chooses whether to get help.
Example job amountPossible thank-you
AUD 100.00AUD 5.00
AUD 200.00AUD 10.00
AUD 300.00AUD 15.00
AUD 500.00AUD 25.00
AUD 1,000.00AUD 50.00
Keep it friendlyShare it as a helpful suggestion, not a sales pitch.
We check itIf the job goes ahead, we check the thank-you before confirming it.
No extra costThe referral thank-you does not add extra cost to the customer.
Example: a AUD 300.00 job could mean AUD 15.00 after we check it. It may not apply to cancelled, refunded, repeat, fake or self-made bookings. Simple sharing works best: “I thought this might help you.”
Fair sharingKeep referral thank-yous fair
Share only with people who may genuinely need help. Thank-yous are checked before they are confirmed.
Do not refer yourselfA thank-you is for sending someone else to friendly tech help, not for your own booking.
One real request is enoughDo not create the same booking more than once or ask someone to submit fake details.
Only completed work can countA thank-you may not apply if the job is cancelled, refunded, unpaid, unsuitable or does not go ahead.
Use your link firstTo help us count it, the person should start through your referral link before booking.
No pressure: do not promise a guaranteed thank-you, create fake or repeat bookings, refer yourself, or pressure anyone to book.
If there is immediate danger, call emergency services first
For suspicious messages, account access, remote access requests, banking/code pressure or unsafe behaviour concerns, pause and contact support before taking the next step.
Pilot clarity feedback
Tell the team which next action was unclear so it can be fixed before more pilot users see it.
Private review only: this is for pilot feedback, bugs, confusion points and improvement ideas. It does not publish reviews, ratings, rankings, provider scores or public complaints.
Safety reminder: include a job/reference number if you have one, but do not send passwords, PINs, MFA codes, banking codes, card numbers or recovery codes.
Suggested next step
Your page suggests one useful next step.
The suggested action is a guide, not pressure. You can check a job, ask support, or return to Quick Help if you are not sure what to do next.
- Follow the suggested action when it matches what you need.
- Use support if the suggestion does not make sense.
- No provider is automatically ranked or assigned from this page.
- Team review remains available for unclear requests.
Good to know:
You are not expected to diagnose the problem yourself. Start with the safest description you can give. Do not share passwords, one-time codes, banking codes or private access details.
You are not expected to diagnose the problem yourself. Start with the safest description you can give. Do not share passwords, one-time codes, banking codes or private access details.
Support guidance
When the next step is unclear, choose support.
The page gives a suggested next action, but customers can always ask for help, add more information or request clarification before moving forward.
- You do not recognise the suggested action.
- You need to check a job or support reference first.
- You want to ask a question before making a decision.
- You are worried about private details or account access.
Safety reminder:
Do not send passwords, PINs, MFA codes, recovery codes, banking codes, full card details or private access codes. If access is needed, support will guide you through a safer manual process.
Do not send passwords, PINs, MFA codes, recovery codes, banking codes, full card details or private access codes. If access is needed, support will guide you through a safer manual process.
Easy to use on mobile: one clear next step, larger tap targets and comfortable spacing.
Helpful note
Do the next useful step only
Your next step
Review the recommended action, then open the checked link if it is available.
What happens after
Progress stays manual and reviewable. The system will not automatic messages, auto-publish proof or create price competition.
Good to know: this page keeps the next step simple. It does not add payments, price competition, provider comparison, automatic public posting, automatic booking or automatic messages.
Card 1
Your current stage
Profile setup stage
Next action: Complete your profile
Card 2
Recommended next action
Use the available human-reviewed tools to move one step forward.
Card 3
Why this matters
A clear profile helps customers understand who you are and why they can trust you.
Next step: /profile-edit/
Help the user make their profile ready before asking for trust, proof or referrals.
Progress nudge
Finish the basics first
Add your name, short intro and service area so people know who they are contacting.
Review timing: Review this today before inviting new enquiries.
Manual copy
Copyable reminder
Next step for Your profile: Complete your profile. Please complete this manually using the page link.
Live progress data is available for this recommendation.
Card 4
Progress checklist
•
Profile ready
Next action available: Complete profile
Next action available: Complete profile
✓
Service ready
Ready
Ready
•
Landing card ready
Next action available: Create landing card
Next action available: Create landing card
•
Enquiry captured
Next action available: Capture enquiry
Next action available: Capture enquiry
•
Follow-up started
Next action available: Follow up manually
Next action available: Follow up manually
•
Offer prepared
Next action available: Prepare offer
Next action available: Prepare offer
•
Outcome recorded
Next action available: Record outcome
Next action available: Record outcome
•
Proof requested
Next action available: Request proof
Next action available: Request proof
•
Repeat share ready
Next action available: Share again
Next action available: Share again
Helpful note
Next-step trust proof
Review permissioned confidence signals before choosing the next manual action. We show only permissioned proof and plain trust notes. Nothing here ranks providers, compares quotes publicly, creates price competition or publishes testimonials automatically.
Trust note
Permissioned proof only
Proof or testimonials should only appear when the person has given permission and an admin has checked the public wording.
Trust note
What this proof means
A proof note is a plain-language confidence signal. It is not a ranking, guarantee, price competition result or lowest-price comparison.
Trust note
No proof yet
This provider has not added public proof yet. You can still ask a question or request more details.
What this proof means: proof is a customer-safe signal that someone had a useful experience or that an admin has reviewed a safe public summary. It is not a ranking, provider score, price comparison, promise of availability or automatic endorsement.
No ranking / no price competition: customers can ask questions or request details, but this display does not create price competition, price competitions, public price comparison or provider comparison.
Card 5
Safety notes
This page guides you to human-reviewed tools and shows helpful progress reminders. It does not automatic messages, process payments, publish testimonials, assign jobs, rank providers or create price competition.
- This page does not automatic messages messages.
- This page does not process payments or payouts.
- This page does not publish testimonials or proof automatically.
- This page does not assign jobs, auto-book appointments or create rewards automatically.
- This page does not create price competition, price competitions, public price comparison, provider comparison or price competition.