Share a simple referral link
Add your details so we can keep your link ready. Share it only with people who may genuinely want tech help.
1. Send the linkUse a normal message: “I thought this might help you.”
2. They decideYour friend can read it first, ask a question, or start Quick Help.
3. We check itIf their job goes ahead, we check whether a 5% thank-you applies.
Only share with people who may genuinely need help. To be counted, they should start through your referral link before booking.
Share help. Get a small thank-you if it works out.
Send your link to someone who may need friendly tech help. They choose what to do next. If their job goes ahead, we can check whether a thank-you applies.
Example: a AUD 300.00 job could mean AUD 15.00 as a thank-you after we check it.
Thank-yous are not guaranteed. To be counted, the person should start through your referral link before booking.
Thank-you guideA thank-you of up to 5% may apply
Open this small guide only if you want example amounts. The person you refer still chooses whether to get help, and any thank-you is checked after a paid job is completed.
Example job amountPossible thank-you
AUD 100.00AUD 5.00
AUD 200.00AUD 10.00
AUD 300.00AUD 15.00
AUD 500.00AUD 25.00
AUD 1,000.00AUD 50.00
Keep it friendlyShare it as a helpful suggestion, not a sales pitch.
We check itIf they book and complete a paid job, we check whether a thank-you applies before confirming it.
No extra costThe referral thank-you does not add extra cost to the customer.
Example: a AUD 300.00 completed paid job could mean up to AUD 15.00 after we check it. It is not guaranteed and may not apply to discounted, cancelled, refunded, unpaid, repeat, fake, self-made or ineligible bookings. Simple sharing works best: “I thought this might help you.”
Fair sharingKeep referral thank-yous fair
Share only with people who may genuinely need help. Thank-yous are checked before they are confirmed.
Do not refer yourselfA thank-you is for sending someone else to friendly tech help, not for your own booking.
One real request is enoughDo not create the same booking more than once or ask someone to submit fake details.
Only completed work can countA thank-you may not apply if the job is cancelled, refunded, unpaid, unsuitable or does not go ahead.
Use your link firstTo help us count it, the person should start through your referral link before booking.
No pressure: do not promise a guaranteed thank-you, create fake or repeat bookings, refer yourself, or pressure anyone to book.
If there is immediate danger, call emergency services first
For suspicious messages, account access, remote access requests, banking/code pressure or unsafe behaviour concerns, pause and contact support before taking the next step.
Choose your path
What brings you here today?
Pick the closest option. This panel only opens existing TheFixers.APP and Your IT & Tech Mates paths, so it makes the system easier without creating repeat features.
CustomerI need tech helpFix a device, Wi-Fi, phone, printer, email or setup issue.Start requestPriceI want a price firstUse the existing QuoteMe path before deciding what to do.Get price guideExisting customerI want to check my requestTrack or update a request without sending the same issue again.Check requestReferralI want to refer someoneShare a private referral link from an approved referrer account.Referral pathStudentI am a studentJoin safe skill missions, build proof and Live Resume examples.Student pathBusinessI am a businessAsk for advice first, then move real work to a paid task, quote or hiring path.Business enquiryProviderI want to become a provider/support pageUse the existing provider/support page entry path for reviewed local work.Provider path
Good to know: students do skill missions and proof-building. Real implementation, system access, customer data handling or business outcomes must move to a paid task, managed quote or proper hiring path.
Provider entry
Start here, then set your services.
Begin with the current provider entry link, then continue to service fit, verification and availability.
- StartBegin on the existing provider entry path.
- ServicesChoose the work you can safely support.
- VerificationPrepare review information without sharing private details publicly.
- AvailabilityKeep timing and service area realistic.
- ShowcaseUse permissioned proof and customer-safe examples.
- Work areaUse the existing reviewed board path only.
Next stepSet your services
Provider-safe guardrail: this continuity layer only links existing provider pages. It does not start a separate work, account, payment or support process.
Your provider setupAdd this next
Start with the details providers need most.
Set up services, verification, availability and showcase details before checking provider opportunities.
Empty-state guide
No setup details are shown yet. Start by adding the work you can support.
Set your services- Choose service areas plainly
- Prepare safe verification details
- Keep support one tap away
Provider-safe note: this panel only clarifies status, trust and empty states on existing provider pages. It does not start a separate work, account, payment or support process.
Setup review
Provider entry now has a clearer mobile path.
Discovery, continuity, trust, readability and recovery guidance are all present before providers move to work boards.
Review stepStart final setup review
No repeat onboarding or auth flow is created.
Setup recovery
Recover from an incomplete provider setup.
If setup feels incomplete, providers see practical next steps instead of team-only status language.
If setup is unclearAsk a question
No team review process or onboarding system is exposed.
Setup readability
Start provider setup with clearer mobile actions.
The entry page highlights the first practical action before providers move into services, verification and availability.
Start hereSet your services
No new onboarding system is created; this points to the current provider entry path.
Provider entry
Start with profile, services, verification and availability.
These steps help a real person review provider fit before any customer handoff or board access.
Start as a providerUse the existing provider entry path for interest, role fit and next steps.Services and skill fitKeep services plain-English, specific and manually reviewable.VerificationPrepare evidence for human review without exposing private identifiers.AvailabilitySet realistic service area, timing and contact expectations.
More provider paths
Provider profileReview public-safe profile basics and provider pathway guidance.Showcase readinessPrepare permissioned proof, examples and profile confidence.Approved work areaUse existing board access screens only when review allows it.Ask a questionAsk for help if a service, profile, verification or board step is unclear.
Team review guardrail: this guide reuses existing provider, service, support and board paths. It does not start a separate work, account, payment or support process.
Provider pathway
Register interest to provide help.
Providers have a separate pathway so customer Quick Help remains simple and safe.
What we check
Fit
Services, coverage, communication style and availability.
Trust
Safety, customer care and practical readiness are checked by our team.
Next step
If suitable, we contact you before any public provider activity begins.
We will review the safety concern carefully
The team reviews the information, looks for the safest next step, and contacts you if more detail is needed. Keep screenshots or messages if safe.