Free guides from Your IT & Tech Mates — written in plain English for Melbourne households and small businesses. Learn about common device faults, repair costs, upgrade options, and how to stay secure online.
Our repair and tech guides cover the most common questions Australians ask about their devices — written by experienced local technicians. Use each guide to understand your situation, then act with our free tools or book a repair.
What are these guides? Free, practical guides covering the most common tech questions — from deciding whether to repair or replace your device, to what to do after water damage, to how to spot a virus. Written in plain English, no jargon.
Can't find your answer? Use one of our free diagnostic tools below, or call us directly — we're happy to answer questions over the phone at no charge.
These free tools go deeper than a guide — answering questions specific to your device and situation.
Can't find your answer? Use one of our free diagnostic tools for a personalised assessment, or call us directly — we're happy to answer questions over the phone.
Fast answers over the phone — no obligation. We serve Melbourne's northern suburbs Mon–Sat 9am–7pm.
Join the TheFixers.app referral network. Refer a friend, family member or client to Your IT & Tech Mates and earn a 4% Primary Referrer commission on every job they book — for up to 24 months or their first 20 jobs.
Sign up free at TheFixers.app and get your unique referral link.
They use your link to request service. We handle everything from there.
Paid per completed job. Commission window: 24 months or first 20 jobs.
