Your IT and Tech Mates logo Your IT and Tech MatesReal neighbours. Clear tech help.
Repair decision tool

Repair or replace? Compare the whole decision.

Enter the device condition and realistic costs to see whether repair, replacement or a proper inspection is the stronger next step.

  • Runs in your browser
  • No account required
  • No personal contact details requested
  • QuoteMe remains optional
Use the toolSee all decision tools
Repair or replace? Compare the whole decision.
Guided self-check

Answer the questions in plain English

The tool uses only the choices below. Nothing is sent unless you deliberately continue to QuoteMe.

Privacy boundary
Do not enter passwords, PINs, banking codes, card details, identity documents, serial numbers or private account content.
How old is the device?
How useful is it when the current fault is ignored?
What best describes the fault?
Leave blank if no estimate exists.
Use a device that genuinely meets the same needs.
Are there other unresolved problems?
Would replacement also need data transfer and setup?
Decision framework

What the calculator considers

The result combines cost with useful life. A device can be technically repairable but poor value, or older yet still worth fixing because it remains supported and suitable.

Repair cost versus replacement

The cost ratio is useful only when the replacement is comparable. Accessories, data transfer, software setup and learning time can change the real replacement cost.

Age and software support

Age alone does not decide the answer. Security updates, compatible software and the ability to meet current needs matter more than a simple year limit.

One fault versus several

A clear battery, screen, storage or charging repair is easier to assess than liquid damage, intermittent board faults or multiple worn components.

Common questions

Questions about this decision tool

Is there one percentage that always decides repair versus replacement?

No. Cost ratio is useful, but age, support status, fault scope, future use and data-transfer effort also matter.

Should I include data transfer in the replacement cost?

Yes. Include setup, accessories, software, data transfer and the time required to return to normal use.

What if I do not know the repair cost?

Use the tool to organise the other facts, then request a diagnosis or written estimate before deciding.

Does an old device always need replacing?

No. An older device may still be worth repairing when it remains supported, suitable and has one economical fault.

Can this result be used as a quote?

No. It is a decision guide. A technician must confirm the fault, parts, labour and approved price.

Need a technician-confirmed next step?

Carry the completed result into QuoteMe, or call if the problem involves swelling, smoke, active remote access, liquid exposure or urgent data risk.

Start QuoteMeCall 0452 323 571