Computer & Phone Repairs Epping | Laptop, iPad, NDIS & Senior Tech Help | Your IT & Tech Mates

Computer, Laptop & Phone Repairs · Epping & Melbourne North

Your tech fixed.
By someone
from your street.

In-home repairs across Epping, Wollert & Melbourne North. We come to you, fix it today, and explain everything in plain English.

⭐ 201 neighbours reviewed us · 5.0 stars 🛠 Same-day (where available) 🏡 We come to you ✔ No Fix No Fee

📞 0452 323 571 · We pick up. Really.

Are you a tech professional? Learn how to earn as a local Fixer →

What's wrong with your device?

Click your problem. We fix these every day.

Most common problems we fix in Epping and Melbourne North — select yours to learn more.

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No Fix, No Fee. Guaranteed.
If we can't fix it, you pay nothing. 60-day guarantee on every repair. We quote before we start — you decide, no pressure.
❤️
You leave confident, not confused.
We explain what went wrong and how to avoid it next time. You shouldn't need us back for the same thing — and we'll never try to make that happen.
🏠
We come to your home. As a neighbour, not a stranger.
No lugging equipment anywhere. We come to your kitchen table, your lounge room, your home office — and we don't leave until it works and you're comfortable. Because that's what a good neighbour does.
💬
Plain English, every time.
What broke, why it broke, what it costs, and what we'd do if it were our own device. Then we let you decide — zero pressure.
Founder Paul speaking with a local resident in Epping — Your IT and Tech Mates grew out of the Melbourne North community
Rooted in community

We didn't build a tech business
and move into your street.
We already lived here.

Your IT & Tech Mates started because the people in our neighbourhood — literally our neighbours — needed someone they could actually trust with their tech. Not a store that forgets your name. Not a call centre two suburbs away. Someone who lives in Epping, knows the streets, and still picks up the phone when you call back three months later.

From our founder, Paul

"I started this because my neighbour's mum couldn't figure out why her laptop kept freezing. She wasn't dumb — she just needed someone patient who wasn't going to charge her $300 to tell her to restart it. That's still exactly what we do."

P
Paul
Founder · Your IT & Tech Mates · Epping resident
📍
Your Fixer is literally your neighbour.
Identity-verified, locally accountable, and probably parks in your street. Not dispatched from a call centre — they live in Epping, Wollert or South Morang, same as you.
What you get back

Our repair services — working again today.

A working laptop for tonight's homework. A phone that makes it through the day. Wi-Fi that just works. We fix the problem — and explain it so you're not back in three weeks with the same issue.

Computer & Laptop Repairs — Epping & Melbourne North

No fix, no fee · clear quote before we start

Slow, crashing, won't turn on, screen broken — we get it working today, not in three days. Laptop screen replacement, cracked screen repair, virus & spyware removal, data recovery, SSD upgrades, battery replacement, water damage repair — all brands: Apple MacBook, Dell, HP, Lenovo, Asus, Acer, Surface, Android and Windows laptops. We explain what went wrong so it's less likely to happen again.

Typical starting prices · in-home Epping & Melbourne North
Virus & malware removalfrom $89
Laptop speed / tune-upfrom $89
Laptop screen replacementfrom $149
Battery replacementfrom $99
Data recoveryquote first
Wi-Fi troubleshootingfrom $89

Prices vary by device model and parts required. We give you an exact quote before touching anything. No fix, no fee.

Phone, iPhone, iPad & Tablet Repairs — Epping, Wollert & Melbourne North

Honest quote first · no fix, no fee

Cracked screen? Battery flat by noon? Not charging? Get your device back the same day. iPhone screen repair, iPad screen replacement, Samsung repair, Android phone repair, tablet repair — all done in Epping and Wollert. We also run a security check while we're in there, because your phone holds your banking, your photos, your life. Not sure whether to fix or replace? Our honest repair vs replace guide tells you exactly what we'd do if it were ours.

Typical starting prices · Epping & Melbourne North
iPhone screen repairfrom $99
Samsung screen repairfrom $99
Phone battery replacementfrom $69
iPad screen replacementfrom $119
Charging port repairfrom $79
Water damage assessmentquote first

Prices vary by model. iPhone Pro/Pro Max screens are priced separately. Always quoted before work starts.

In-Home IT Support, Wi-Fi & School or Senior Tech Help

We come to you — Epping, Wollert, South Morang, Mill Park and across Melbourne North. Home Wi-Fi setup and troubleshooting, home network setup, printer setup and connection, new device setup, smart TV configuration. No jargon, no condescension — just someone who stays until it's properly done and makes sure you're comfortable before they leave.

In-home IT support Epping & Wollert
Assistive Technology & Seniors IT Help — Epping & Melbourne North
Patient, inclusive tech support for participants, aged care residents & seniors. We work alongside NDIS participants and their coordinators — not a registered provider.
iPhone screen replacement and laptop repair in Epping — same-day phone and computer repairs across Melbourne North by Your IT and Tech Mates
How long will it take?

Most repairs done the same day.

We'll always tell you honestly how long it'll take before you commit to anything. Here's what most customers experience:

💻 Laptop screen replacement same day where possible
🔒 Virus & malware removal often same day
📶 Wi-Fi troubleshooting same day in most cases
📱 Phone screen repair same day · subject to availability
💾 Data recovery assessment first

⚠ Same-day repairs depend on technician availability and parts. We'll always confirm before you commit.

Not sure what you need?

Describe what's happening over WhatsApp — we'll tell you honestly what it is, roughly what it costs, and whether we can fix it.

Free. No obligation. Reply within the hour.

📞 Or call 0452 323 571
Recognise your problem? Message us now.
Tell us what's happening — we reply within the hour. No obligation to book.
WhatsApp us now
What your neighbours say

200 neighbours reviewed us.
Every one from Melbourne North.

Big chains have thousands of reviews from people they'll never see again. Ours are from people we still wave to at the shops — families in Epping, seniors in Wollert, parents in South Morang whose school laptop we saved the night before an assignment.

5.0/5
200 Google reviews
See all on Google

"Fixed my laptop the same day — screen replacement done in a few hours. Came to our home in Epping, explained everything clearly, and didn't charge me for things I didn't need. Honestly felt like asking a knowledgeable friend for help, not paying a technician."

Epping · Laptop screen repair

"Came to our home in Wollert, sorted the Wi-Fi and set up mum's tablet. She's 74 and they never made her feel silly — just quietly patient the whole time. That's the difference between a local tech mate and a big chain sending someone who's never met your family before."

Wollert · In-home Wi-Fi & tablet setup

"Used their NDIS tech support for my son in South Morang. They were brilliant — set up his device with the right accessibility tools, walked us through everything at our pace, and followed up the next day to check it was still working. I'd recommend them to any family in Melbourne North."

South Morang · NDIS device setup

"My son's school laptop died the night before a major assignment. I messaged at 7pm and they had it fixed and back to us by 9am. Emergency laptop repair in Epping — sorted overnight. I was honestly in shock. No big repair shop would do that. These are genuinely our local tech mates."

Epping · Emergency school laptop repair
We'd rather have 200 neighbours trust us than 10,000 strangers rate us.
Every review is from someone in Epping, Wollert, South Morang or nearby. Real names. Real suburbs. Real repairs.
See all 200 reviews on Google
Who we help

Whether it's 8pm on a Sunday
or your mum's first smartphone — we've got it.

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For families — technology should help your household, not stress it.

When everything's working — the Wi-Fi holds, the laptops turn on, the printer actually prints — your house runs smoother. We keep it that way. Fast fixes when things break. Security checks so your kids aren't vulnerable online. Plain-English explanations so you understand what you're dealing with, not just what we charged you. We fix it, we explain it, and we make sure it stays fixed.

Same-day school laptop repairs In-home Wi-Fi & setup Scam & security help
Keep your family's devices secure — phone security guide
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For seniors & people with accessibility needs — leave feeling capable, not dependent.

We have sat with 80-year-olds who were convinced they were "too dumb for technology." They weren't. They just needed someone with time, no agenda, and the patience to go at their pace. We set your device up the way you actually use it, make sure it's secure against scams, and explain things until you feel genuinely confident — not just nodding along.

Patient, no-jargon support Scam protection & security Accessibility support · we come to you
Scam prevention guide for seniors in Epping & Wollert
Computer repairs, phone repair, iPhone repair and iPad repair — Your IT and Tech Mates, Epping, Wollert and Melbourne North
FAQ

Frequently asked questions

From families, seniors, students and businesses across Epping, Wollert and Melbourne North.

Most repairs — screen replacements, battery swaps, software fixes, virus removal — are completed same-day or next-day. For urgent situations we offer emergency laptop repairs in Epping with priority turnaround. Call or WhatsApp and we'll tell you honestly how long it'll take before you commit to anything.
Do you come to my home in Melbourne North?
Yes — we offer in-home IT support across Melbourne North including Epping, Wollert, South Morang, Craigieburn, Mill Park, Mernda, Bundoora, Thomastown, Reservoir and surrounding suburbs. You don't need to unplug everything and carry it anywhere. We come to your kitchen table.
How much does computer, phone or iPad repair cost in Epping?
We give you a clear, honest quote before we start anything — no surprise bills. Pricing depends on the repair type and we always explain what's needed and what it costs before we touch a thing. If we can't fix it, you don't pay. 60-day guarantee on all repairs.
Do you support NDIS participants with tech help?
We work closely with NDIS self-managed and plan-managed participants, residential care facilities and nursing homes across Melbourne North. We provide NDIS-compliant itemised invoices, AAC device configuration, assistive technology setup and digital confidence coaching — done with patience and care. While not a registered provider, we support participants directly and work with their coordinators. Learn more about our NDIS-friendly tech support.
What brands of computers and phones do you repair?
We repair all major brands: Apple (MacBook, MacBook Pro, MacBook Air, iMac, iPhone, iPad, iPad Pro), Dell, HP, Lenovo, Samsung (phones and tablets), Asus, Acer, Microsoft Surface, Google Pixel, Chromebook and more. If you're not sure, just call or WhatsApp — if we can't fix it, you won't pay a cent.
I'm a student with tech skills. How do I become a Fixer?
Apply through TheFixers.app — the trust platform behind Your IT & Tech Mates. You'll be identity-verified, paired with jobs in your area, and start earning from your first supervised job. There's a clear pathway: Student Associate → Certified Fixer → Verified Specialist → Enterprise Partner.
Can you help my small business with AI and automation?
Yes. We offer AI agents and automation for SMEs, including AI chatbot installation, workflow automation and managed software development for Melbourne North businesses. We make it practical, affordable, and built for how real small businesses actually work.
My child's school laptop is broken — can you fix it today?
Yes — same-day school laptop repairs Melbourne North is one of the things we do most. Whether it's a cracked screen, a device that won't boot, malware slowing everything down, or a keyboard issue, we understand assignments don't wait. We repair all school-issued brands — Chromebook, Dell, Lenovo, HP and Apple. See our Epping laptop repair guide or repairs in Wollert.
How do I keep my phone and family devices safe from scams?
We've put together a practical scam prevention guide covering the most common risks and exactly what to do. We also run security checks as part of every phone repair, and offer dedicated scam protection setup for seniors and families who want peace of mind. Just ask.
Do you offer a No Fix No Fee guarantee?
Yes. If we cannot fix your computer, laptop or phone, you do not pay — full stop. We give you a clear upfront quote before starting any work, and a 60-day guarantee on all repairs. No surprises. No pressure.
Stay protected

Security & data protection for Melbourne North homes & businesses

Free · No login · Use right now

Not sure what you need?
Get an honest answer first — free.

Our free tools help you understand your device, compare repair costs, and decide with confidence — in under 60 seconds. No jargon, no login, no obligation.

Browse all tools by category

All tools free · No login required · Built by your local team in Epping & Melbourne North

View full tool cluster & guided paths
Coverage area

Computer & phone repairs across Melbourne North

Your IT & Tech Mates provides local computer, laptop and phone repair services across Melbourne North. We regularly help customers in Epping, Wollert, South Morang, Mernda, Mill Park, Thomastown, Reservoir, Lalor, Doreen, Bundoora, Kalkallo, Donnybrook and nearby suburbs.

If you're unsure whether we service your area, send us a quick WhatsApp message and we'll let you know. Message us on WhatsApp →

For Small Businesses & Organisations

The same team that fixed your laptop
can automate your business.

Melbourne North businesses already trust us with their personal tech. Now we bring that same no-jargon, practical approach to AI automation, workflow systems and software development — built for how local businesses actually run, not how consultants think they should.

AI agents automation for Melbourne North SMEs

AI chatbots that answer your customers at 2am. Automated workflows that chase invoices, send follow-ups and book appointments — without you touching anything. Built for how Melbourne North small businesses actually work.

AI agents & automation for SMEs

Managed software development — Melbourne North

Custom software built, delivered and maintained for local businesses. You describe what you need it to do — we scope it, build it and make sure it works. No overseas handoffs. No project disappearing into the void.

Managed software development

Digital transformation for Epping & Melbourne businesses

Moving from paper to digital, manual to automated, old systems to modern ones — we handle the strategy, the implementation and the training so your team can actually use it. Local delivery. Real results.

AI chatbot installation Epping
Ready to save hours every week?
Managed IT support & AI automation for Melbourne North businesses — practical, local, no-jargon.
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ACSC Essential Eight — free cyber security checklist for your business
Assess your maturity level across all 8 strategies. Free, no sign-up, built for Epping & Melbourne North small businesses.
Run the free Essential Eight audit
WhatsApp — let's talk about your business
For tech-savvy locals in Melbourne North

Turn your tech skills into
real local income.

Refer a job and earn up to 4% commission. Or work as a verified local Fixer and build your own client base — identity-verified, Stripe-paid, on your own schedule. All powered by TheFixers.app.

Option 1
Refer a job — earn up to 4%

Know a neighbour, friend or family member who needs tech help? Refer them through your personal link on TheFixers.app and earn up to 4% of every completed job — paid direct to your account via Stripe. No tech skills needed. Free to join. Money back into your community.

✓ Free to join — takes 2 minutes ✓ Paid via Stripe on every completed job ✓ No cost to the person you refer
Start Referring — It's Free
Option 2
Work as a local Fixer

Tech-savvy and want to earn locally? Become a verified Fixer on TheFixers.app — get matched with jobs in your suburb, build your own client base, and get paid per job via Stripe. Identity-verified, locally accountable, your own schedule.

✓ Identity-verified — trusted by local families ✓ Jobs matched to your suburb · your schedule ✓ Clear pathway: Student → Certified → Specialist
Apply to Become a Fixer

Powered by TheFixers.app · Stripe payments · Free to join · Commission up to 4% on completed jobs · Individual results vary

Local IT Support

IT support & computer repairs across Melbourne North

Computer repairs Melbourne North, laptop repairs Epping, MacBook repair, Android & Samsung repair, phone repairs Melbourne North — we cover Epping, Wollert, South Morang, Craigieburn, Mill Park, Bundoora, Thomastown, Reservoir, Mernda, Doreen, Lalor and surrounding suburbs.

Computer and phone repairs in Epping 3076

Computer, laptop & phone repairs in Epping (3076)

Computer repairs Epping, laptop screen replacement, iPhone repair, iPad repair, phone screen replacement, virus removal and data recovery — all in Epping. Same-day, honest quote, no fix no fee.

View Epping page
Computer repairs and IT support in Wollert

Computer, laptop & phone repairs Wollert — trusted local help

Computer repairs Wollert, phone repairs, iPhone repair, iPad repair, and in-home IT support across Wollert — same-day, local, trusted by families and home offices.

View Wollert page
Your IT and Tech Mates — same-day computer repairs, phone repairs, iPhone repair, iPad repair, laptop repairs Epping, Wollert, Melbourne North
Ready when you are

WhatsApp us now.
We actually pick up.

Laptop won't start. Phone screen cracked. Wi-Fi dropping out. School laptop due back tomorrow. Or you just need someone to talk to without feeling silly about it. We're not a helpdesk. We're your neighbours — and we actually pick up.