Hourly Support
$155 / hour
$135/hour for local Melbourne North customers.
- No call-out fee
- Minimum one hour
- After the first hour, billed in 30-minute increments
- Best for troubleshooting, Wi-Fi, printers, setup and general tech support
Same-day local tech help
No fix, no fee
Your tech fixed.
By your actual neighbours.
Local IT support in Melbourne North with same-day help for computers, laptops, phones, Wi-Fi and home tech across Epping, Wollert and nearby suburbs.
Need help now? Call or WhatsApp and we will tell you what is likely wrong, what it may cost, and whether it is worth fixing before you spend money.
We help with computer repairs in Melbourne North, laptop repairs, phone repairs, Wi‑Fi setup, senior tech support, NDIS tech support and business IT support.
Google 5★ · Hundreds of happy neighbour reviews/strong>No fix, no fee.Clear quote before work starts, honest advice if not worth repairing.
Real local support.You talk to a real person who knows the area.
Home visits.We come to your kitchen table or home office when needed.
Fast decisions.Repair, replace, recover or upgrade — we tell you honestly.
Usually respond quickly · Epping, Wollert & Melbourne North · Mon–Sat 9am–7pm · Helping homes, seniors, NDIS clients, students and businesses
We live here. We work here. We help people here. That is why Your IT & Tech Mates feels different from a repair chain.
✓
No fix, no feeNo surprise bill if the repair cannot be completed.
✓
Plain-English adviceWe explain what broke, what it costs, and what we would do if it were ours.
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Home visitsConvenient help for homes, families and everyday tech issues.
Pricing
Simple pricing before you book.
Clear hourly rates, no call-out fee, and upfront quotes before work begins. For full detail, see the complete pricing guide.
Repairs
Computer, device and phone repairs are quoted before work starts.
- Fixed quote per job or repair
- Price depends on issue, parts and labour
- No work starts without approval
- Good for screens, batteries, charging, malware and hardware faults
Projects & Consulting
Websites, AI, apps, system upgrades and consulting are quoted based on scope.
- Website services
- AI integration & automation
- Mobile app development
- System upgrades & integration
- IT consulting: hourly or project quote
Start here
What kind of help do you need today?
Pick the situation that sounds most like you and we will take you to the right place.
My computer, laptop or phone is broken
Go straight to repairs, recovery, virus removal and urgent device help across Melbourne North.
My home tech or Wi-Fi is frustrating
For Wi-Fi dropouts, printer issues, setup help and in-home support that fixes the everyday headaches.
I am helping a parent or senior
Patient, plain-English support for seniors, families and carers who want trusted local help at home.
I need help for an NDIS participant or client
Practical tech support for participants, families, support coordinators, plan managers and care teams.
I need help for my business
Local business IT support, device help, systems advice and practical support for small teams and owner-operators.
I need help with a student or school device
School laptop, tablet and setup help for parents and students, including back-to-school support and repair guidance.
Not sure which page fits?
You do not need to diagnose the problem before contacting us. If you are helping a parent, client, student or staff member and just want the right starting point, use Request Help and we will guide you.
- Good for unsure visitors who do not know the exact service name
- Helpful for family members, providers, coordinators and case managers
- Useful if you want advice before booking or calling
- A simple way to point school, senior, NDIS and business enquiries to the right place
What we fix
Computer repairs, laptop repairs and phone repairs in Epping & Melbourne North.
Your IT & Tech Mates provides computer repairs in Epping VIC, laptop and MacBook repairs, phone screen and battery repairs, data recovery, virus removal and in-home IT support with clear advice before you spend money.
💻 Computer & laptop repairs
Fast, honest help for slow laptops, startup failures, cracked screens, overheating, viruses, upgrades and MacBook issues.
- Windows laptops, desktops and MacBooks
- Battery replacement, screen repair and SSD upgrades
- Virus removal, boot issues and data recovery
- Same-day help for many common faults
📱 Phone & tablet repairs
Cracked screens, weak batteries, charging issues, iPhone problems, iPad repairs and same-day help for daily-use devices.
- iPhone, iPad, Samsung and Android devices
- Screen replacement and charging port repairs
- Battery swaps and practical repair guidance
- Fast turnaround for essential devices
📶 In-home IT support
For Wi‑Fi, printers, new device setup, patient support and one-on-one help in your home.
- Home Wi‑Fi setup and troubleshooting
- Printer setup and device connection issues
- New laptop, phone or tablet setup
- Patient support for families and seniors
Popular local pages
Popular repair pages across Epping, Wollert & Melbourne North.
These are the pages people use most when they need fast help for a specific service and suburb.
Computer Repairs Epping
Same-day help for slow computers, startup issues, virus removal, upgrades and practical repair advice in Epping.
Laptop Repairs Epping
Battery, charging, overheating and screen problems fixed with honest advice and local support in Epping.
Phone Repairs Epping
Fast local help for screen damage, battery issues, charging faults and other everyday phone problems.
Common problems we solve
Popular device problems we fix every week.
These issue pages match how real people search when something is broken, slow, overheating or not charging.
Why we built this
Computer repairs in Epping VIC that feel human, not like a repair chain.
Too many people were getting vague quotes, poor communication and support that felt cold. Your IT & Tech Mates was built to make tech support feel like a neighbour helping a neighbour.
Big repair chains
- Call-centre feel and scripted responses
- Drop-off service and unclear timelines
- Upsells, handoffs and vague pricing
- You feel like another job ticket
Your IT & Tech Mates
- You talk to a real local person
- Same-day help and home visits when possible
- Clear quotes and honest repair-vs-replace advice
- Support that feels human from start to finish
Meet your local technician
Need a local tech who explains things clearly? You are talking to Paul.
When you call, message or book, you are dealing with a real local technician who explains things clearly, shows up and helps you make the right decision.
Meet Paul
Paul helps customers across Epping, Wollert and Melbourne North with computer repairs, phone issues, Wi‑Fi problems, device setup and practical advice.
- Plain-English advice with no upsell pressure
- Repair vs replace guidance based on what actually makes sense
- Patient in-home support for families, seniors and everyday users
- Local follow-up support after the job is done
What your neighbours say
Real locals. Real trust.
★★★★★
"He turned up when he said he would, explained everything clearly, and had the laptop working again that day. It felt like honest help from someone local instead of a repair chain."
Google reviewEpping · laptop repair★★★★★
"Finally someone who just speaks normally. No upsell, no pressure, just honest help for our family devices. We got clear advice on whether the computer was worth repairing."
Google reviewWollert · computer repair★★★★★
"The Wi‑Fi and printer headaches were sorted in one visit. I wish I had called sooner. It saved us hours and everything was explained in plain English."
Google reviewMelbourne North · in-home IT supportLocal service areas
Local repairs across Melbourne North.
We cover Epping, Wollert, South Morang, Mill Park, Thomastown, Mernda and nearby Melbourne North suburbs.
Local area coverage
Our computer repair service is based in Wollert VIC 3750, allowing fast local support across Melbourne North.
- Core service: Epping, Wollert, South Morang, Mill Park
- In-home visits for many jobs
- Mon–Sat 9am–7pm
Free diagnostics
Helpful if you want clarity before you book.
We do not hide knowledge. These free tools help you understand the problem before you call, WhatsApp or book.
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Battery Cost Estimator
Realistic repair cost for dying laptop, iPhone or iPad battery.
Open tool →
💾
Data Recovery Estimator
Know whether recovery is worth trying before you spend money.
Open tool →
🌡️
Overheating Diagnosis
For hot, noisy or slowing laptops that might need a clean or fan fix.
Open tool →
📱
Phone Repair Estimator
Price guide for cracked screens, charging issues and tablet repairs.
Open tool →
🛡️
Scam Risk Assessment
Worried about suspicious calls, texts or hacked accounts?
Open tool →
📶
Wi‑Fi Troubleshooter
For dropouts and weak signal before booking an in-home visit.
Open tool →
Helpful guides
Useful guides for people comparing their options.
These guides help you compare options and feel more confident before you book.
How much does computer repair cost?Price ranges, common faults and when repair makes sense.Why is my computer so slow?Understand performance issues before you spend money.Can deleted files be recovered?Data recovery expectations, options and next steps.What to do after water damageUrgent first steps for wet phones, laptops and devices.
Local movement
Earn, learn and support your community.
TheFixers.app helps keep work, trust and opportunity inside the community instead of sending money to big chains.
Perfect for students, young adults and anyone wanting extra income or real-world experience.
Why locals are joining
- Keep jobs and income in Epping & Melbourne North
- Help neighbours avoid overpriced repair chains
- Build real-world experience helping real people
- Great for students, job seekers and side hustlers
1
Refer someone
Share your link with a friend or neighbour who needs help.
2
They get help
They get trusted local support from a real person.
3
You earn 4%
Commission per completed job, 24-month window.
4
Community wins
Support stays local instead of leaking to chains.
FAQ
Questions we hear every day.
How much do computer repairs cost in Epping and Melbourne North?+
Computer repairs in Epping and Melbourne North usually cost between $80 and $300 depending on the issue, required parts and labour involved. Simple software issues are often at the lower end, while screen, battery and hardware repairs can cost more.
How quickly can you repair my laptop in Epping?+
Many common repairs in Epping and Melbourne North are completed same-day or next-day, depending on the fault and parts required.
Do you come to homes across Melbourne North?+
Yes. We offer in-home computer repairs, phone help, Wi‑Fi setup, printer support and new device setup across Epping, Wollert, South Morang, Mill Park and surrounding Melbourne North suburbs.
Can you help with slow laptops, viruses and startup problems?+
Yes. We help with slow laptops, overheating computers, startup issues, malware removal, device tune-ups and practical advice on whether repair or replacement makes more sense.
Do you fix phone screens and charging issues?+
Yes. We help with cracked screens, weak batteries, charging problems and other common iPhone, iPad, Samsung and Android issues.
Do you offer no fix no fee?+
Yes. If we cannot fix the device, you do not pay. We also provide a clear quote before work starts.
Local community
Join our local tech help group
Epping & Wollert — real local help, advice and affordable devices.
Or visit
Need help today? We actually pick up.
Slow laptop, broken phone, bad Wi‑Fi or something urgent? Call, WhatsApp or book — you will talk to a real local person, not a script or a chain.
If we cannot fix it, you do not pay.