Home Care IT Add-On
Affordable, patient tech help for seniors — right at home. Stay connected, safe, and confident with friendly support that complements your Home Care Package.
In-Home NDIS AT Tech Support Made Simple
From device setup to digital confidence, we make technology accessible, affordable, and empowering.
Fix Tech. Help Neighbors. Earn Together.
Join a community of local tech heroes who repair, connect, and empower their neighborhoods and earn rewards for every referral with TheFixers.APP.
Managed Software Development Partner for SMBs
We design, build, and manage AI agents and automation workflows that take care of repetitive tasks — so your team can focus on what truly matters.
AI-Driven Solutions for Modern Business
At Your IT and Tech Mates, we deliver affordable, fixed-price automation and AI systems that streamline operations and fuel growth.
Community-Powered IT Support, Computer & Phone Repairs
IT Support in Melbourne North — Epping, Wollert & surrounding suburbs
Repairs are often the first step. From there, we help families, seniors, NDIS participants and small businesses build digital confidence, safety and long-term support — with humans you can call again.
Reliable Computer & Phone Repairs with Local IT Support
Our IT support in Melbourne North goes beyond quick fixes — we focus on trust, safety and long-term confidence with technology.
Computer & Laptop Repairs
Performance issues, screens, batteries, malware and software problems — fixed locally, explained clearly. We also handle laptop screen, hinge & power repairs in Epping.
Phone & Tablet Repairs
Screens, batteries, charging issues, data recovery and software fixes across Epping, Wollert and surrounds. We offer trusted iPhone repair services plus optional security checks. Not sure whether to fix or replace? Read our repair or replace guide.
NDIS & Inclusive Tech Support
Patient help with device setup, repairs, assistive tech and confidence building — focused on independence and dignity.
In-Home Help, Wi-Fi & Seniors Support
Wi-Fi troubleshooting, smart TVs, printers and everyday tech help — friendly for families and seniors. We also set up robust data backup strategies to protect your photos and files.
Stay safer online — read our Phone Security Guide, check the signs your phone has been hacked, or learn how to secure your phone and accounts.
Sound Familiar?
We fix these every day across Epping, Wollert and Melbourne North.
We repair all major brands
What Our Customers Say
Real reviews from locals across Melbourne North
"Fixed my laptop same day — screen replacement done in a few hours. Explained everything clearly and didn't charge me for things I didn't need. Will definitely call again."
"They came to our home in Wollert, sorted the Wi-Fi and set up mum's tablet. So patient with her — she's 74 and they never made her feel silly. Incredible service."
"Used their inclusive tech support for my son. They were brilliant — set up his device with the right accessibility tools and walked us through everything. Highly recommend."
Melbourne North's Neighbour
Referral Network
Powered by TheFixers.app — our community platform that connects trusted local tech helpers with people who need them. Real neighbours helping neighbours, keeping value inside the community.
How the referral network works
Why Choose Your IT & Tech Mates?
We're not a franchise or a call centre. We're your neighbours.
Based in Epping — not a call centre in another state. We know your suburb, your streets and your NBN provider's quirks.
The only local IT provider with dedicated NDIS tech support, assistive technology setup and senior-friendly in-home visits.
If we can't fix it, you don't pay. Simple as that. We also give you a clear quote before we start any work.
Beyond repairs — we help small businesses automate workflows, build software and implement AI tools practically and affordably.
Every dollar you spend supports local Fixers and student pathways. Tech help that gives back to the community it serves.
We tell you exactly what's wrong and what it costs to fix — nothing more. Plain English, no tech jargon, no surprise bills.
Frequently Asked Questions
Common questions from locals across Epping, Wollert and Melbourne North.
How quickly can you repair my laptop in Epping?
Do you come to my home in Melbourne North?
Are you NDIS registered for tech support?
What brands of computers and phones do you repair?
How much does a computer repair cost in Epping?
Can you help my small business with AI and automation?
IT Support Across Melbourne North
We cover Epping, Wollert, South Morang, Craigieburn, Mill Park, Bundoora, Thomastown, Reservoir, Mernda and surrounding suburbs.
More Than Repairs — Technology That Builds Community
Every service supports something bigger: local opportunity, digital inclusion and trust.
Local People, Local Jobs
We train and support local Fixers — real work, real pathways.
Students → Careers
Paid experience with mentoring, customer care and practical skills.
Digital Safety & Confidence
We help people stay safe online — not just "get it working".
Trust-Based Network
Community referrals that reward fairness and local trust.
How We Balance People, AI & Community
We use AI and managed software to scale reliability — while local Fixers and students deliver trust where it matters most.
For Businesses & Organisations
Managed software development and AI automation that's practical, affordable and backed by real humans.
Digital Transformation
Upgrade systems and workflows without enterprise complexity.
Digital transformation for SMBsManaged Software Development
Build and maintain apps with predictable delivery and support.
Managed software developmentAI Agents & Automation
Automate repetitive tasks so your team can focus on growth. Includes AI chatbot installation in Epping.
AI agents & automation for SMEsReady to get local tech help?
Quick repairs, patient support and a community-first approach — all from a local team you can call again.