Your neighbourhood tech mates · Melbourne’s north

Computer repairs.
Friendly local help.

Laptop, MacBook, phone and tablet repairs across Melbourne’s north. Tell us what’s wrong. We’ll help you work out the next step.

Based in Wollert · Melbourne’s north

Neighbourhood laptop repair and family technology help from Your IT and Tech Mates
Local help for the technology you rely on.
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What can we help with today?

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Repair services

Repair help for the devices you rely on.

You do not need to know the exact fault. Start with what you can see or what stopped working.

Local laptop repair help for a university student
01

Laptop & MacBook

Slow computers, charging faults, broken screens, batteries, liquid damage and hardware problems.

iPhone repair and family technology help in Melbourne's north
02

Phone & tablet

Cracked displays, charging problems, damaged devices and other phone or tablet repair needs.

Hard drive and SSD data recovery assessment at the repair workshop
03

Data recovery

Help when important files are on a dead, damaged or unbootable computer, hard drive or SSD.

Home office computer and Wi-Fi network support
04

Wi-Fi & internet

Drop-outs, weak rooms, NBN setup, device connection problems and home network troubleshooting.

How getting help works

Tell us the problem. Approve only what you agree to.

The website helps prepare the request. A person confirms important decisions, pricing and paid work.

1

Tell us what happened

Describe the problem, choose a common issue or add an optional photo.

2

Review the next step

Check what we understood and answer one useful missing question only when needed.

3

Approve agreed work

QuoteMe carries your details forward. Pricing and work are confirmed before anything paid begins.

Neighbourhood repair centre and community technology help from Your IT and Tech Mates
Real neighbourhood repair help across Melbourne’s north.
Local repair proof

Local tech help, explained clearly.

Customers contact us for cracked screens, charging faults, slow computers, data recovery, Wi-Fi problems and practical technology support.

Laptop & MacBook repairsEpping, Wollert, Mill Park and nearby suburbs
Wi-Fi & home technologyCoverage, NBN and connected-device problems
Clear customer feedbackRead genuine feedback and how reviews are collected
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Patient local computer help for a senior customer
Patient local help, with collection or visit options confirmed for the job.
Service area & collection

Based in Wollert. Helping Melbourne’s north.

We support customers across Epping, South Morang, Mill Park, Thomastown, Mernda, Bundoora, Craigieburn, Doreen, Lalor and nearby suburbs.

Depending on the job, help may involve pickup, drop-off, a home or on-site visit, remote support or specialist assessment. Collection and visit arrangements are confirmed before you rely on them.

Check all service areas →
Small Business IT Support · Melbourne's North

Only have a few computers? We can still help.

Pay-as-you-go IT support for sole traders and very small businesses with 1–5 computers. Get help with Microsoft 365, email, Wi-Fi, backups, new device setup and day-to-day IT problems. No traditional MSP contract is required.

$150 per hour including GST.

Already a Business IT customer?Continue your Communication Rooms and view approvals, bookings and invoices in one place.Open Business Workspace →
Your IT & Tech Mates technician helping local small business owners with laptop and business IT support in Melbourne
Software & AI for your business

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Start with one repetitive workflow, such as enquiry handling or quote follow-up, and test a small improvement before committing to a larger software or AI project.

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Small business workflow moving a customer message toward a reviewed quote
Your IT and Tech Mates Intent Engine using customer intent and semantic routing
● LIVE ON THIS PAGEOur Intent Engine product

The technology you just used can help your website understand customers too.

When you described a problem above, our Intent Engine helped interpret what you meant and guide the next step. We offer the same capability to small businesses that want a smarter way to handle enquiries, lead capture, quoting, booking and support.

  • Let customers explain what they need in their own words.
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  • Carry confirmed context into forms, quoting, booking or human review so customers do not repeat themselves.
Need a hand?

Tell us what’s wrong and we’ll help you find the next step.

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