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What to Do After Water Damage — First Steps to Save Your Device

Power off the device immediately. Do not attempt to charge it. Do not use rice. Professional drying in a controlled environment is the only reliable method — and time is critical.

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What to Do After Water Damage —  First Steps to Save Your Device — Your IT and Tech Mates
Quick Answer

After water damage: power off immediately, do not charge it, remove the case and SIM tray, dry the exterior, and call a professional within the hour. Do not use rice — it's ineffective. Every minute the device stays wet reduces recovery chances.

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Written byYour IT and Tech Mates
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Quick answer

After water damage, the safest first step is to power the device down, disconnect chargers and avoid testing it repeatedly. This guide covers what to do immediately and when urgent repair or data recovery matters.

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Step 1: Power Off Immediately

This is the single most important step. If the device is on, power it off immediately — hold the power button until it shuts down. Water and electricity are dangerous together; continuing to run a wet device causes short circuits that permanently damage components.

Step 2: Remove What You Can

Remove the SIM card and memory card immediately. If the device has a removable back panel, remove it. Gently shake out any visible water. Do not use a hair dryer, compressed air, or heat — heat accelerates corrosion.

Step 3: Do NOT Use Rice

Step 4: Bring It to Us Immediately

Signs of Irreversible Damage

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Common questions

What to Do After Water Damage — FAQs

Yes significantly. Salt water and other liquids with minerals or sugars are far more corrosive than clean fresh water. Devices exposed to non-fresh water need immediate professional assessment — don't attempt any drying at home.
No. Powering on a wet device risks short circuits that cause permanent damage. Even if it seemed to work immediately after getting wet, power it off and keep it off until professionally dried.
Water damage assessment and basic drying starts from $99. Component-level repair (if drying alone doesn't restore function) is quoted based on assessment findings. Data recovery from a water-damaged device is quoted separately.
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