💰 Transparent Pricing

Repair & Service Pricing — Transparent Costs From Your IT & Tech Mates

Upfront, fixed-price quotes for all repairs and IT services. No call-out fee. No-fix no-fee on all repairs. Prices below are typical ranges — we confirm exact pricing after assessing your device.

Quick Answer

Your IT & Tech Mates provides upfront fixed pricing before starting any work. Computer and laptop repairs from $79. Virus removal from $79. SSD upgrades from $120. Screen replacements from $150. No fix no fee. No hidden charges.

Pricing

Typical Price Ranges by Service

Service	Typical Range	Notes
Computer Diagnostics	Included in repair	No separate diagnostic charge
Virus / Malware Removal	$99–$180	Includes security hardening
SSD Upgrade (laptop)	$150–$280	Includes data transfer and warranty
Laptop Screen Replacement	$120–$280	Depends on screen type and model
Laptop Battery Replacement	$150–$280	90-day warranty on parts and labour
Phone Screen Replacement	$99–$299	Depends on phone model
Phone Battery Replacement	$79–$180	90-day warranty included
Charging Port Replacement	$80–$160	Phone or laptop
Data Recovery (logical)	$150–$350	No-data no-fee applies
Data Recovery (physical)	$300–$800+	Assessment first, fixed quote before proceeding
WiFi Setup / Network	From $99	Diagnosis, setup, and optimisation
Business IT Support	From $120/hr	Per-job or retainer arrangements
Senior Tech Support	From $99/session	Typically 60–90 min in-home session
NDIS Tech Support	NDIS schedule rates	Discuss plan and funding type with us

Our Pricing Commitment

✓ Fixed quotes before starting — we quote upfront and stick to it
✓ No-fix no-fee — you pay nothing if we can't fix the agreed fault
✓ No call-out fee — we don't charge to come and assess your device
✓ 90-day warranty — all parts and labour carry a 90-day guarantee

Decision Guide

How to Get the Most Accurate Quote

Use our tools first:

Run the relevant diagnostic tool before calling — it gives us context and helps us quote more accurately without an in-person assessment.

Describe the fault clearly:

When is the problem, what does it look like, and when did it start? Specifics dramatically reduce diagnostic time and improve quote accuracy.

All quotes are free:

We provide a no-obligation upfront quote before any work begins. If you don't proceed, you pay nothing — no call-out fees, no assessment charges.

Common questions

Pricing FAQs

Do you charge for call-outs or diagnostics?

No. We don't charge a call-out fee or a diagnostic fee if we cannot fix the agreed problem. You only pay when we complete the repair successfully.

How do I get an exact quote?

Contact us via phone or WhatsApp with your device brand, model, and a description of the fault. We provide a fixed-price quote before starting any work.

Are parts and labour included in the price?

Yes. All prices include parts and labour. If additional complications are discovered during repair, we inform you and get approval before proceeding.

Do you charge more for same-day service?

No. Same-day service is available at the same price as standard service, subject to technician and parts availability.

What payment methods do you accept?

We accept cash, bank transfer, and most card payments. Payment is due on completion of the repair.

Ready to Book?

Call or WhatsApp for a fast, free quote. We come to you across Melbourne's northern suburbs Mon–Sat 9am–7pm.

📞 Call 0452 323 571 💬 WhatsApp Helpdesk

Your IT & Tech Mates · Melbourne's North · Mon–Sat 9am–7pm

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