🔧 Free Diagnostic Tool

Scam Risk Checker — How Vulnerable Are You to Online Scams?

Purpose: This tool assesses your personal scam risk profile and provides tailored advice to reduce your exposure.

📋 This tool is based on common issues we diagnose in real repairs across Melbourne's northern suburbs. We've seen hundreds of these faults — the guidance reflects real-world outcomes, not theory.

Australians lost $2.7 billion to scams in 2023. The most common vectors are phishing emails, fake tech support calls, social media fraud, and investment scams. Older Australians are disproportionately targeted.

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Scam risk checker — Your IT & Tech Mates scam prevention

🔍 Interactive Tool

Answer the questions to get your result

No personal information is collected. All processing is local to your browser.

Interactive tool loads here. Prefer a direct assessment? Call us for a live diagnosis.

Next steps

After You Get Your Result

✅ All clear

Even a positive result benefits from preventive maintenance. Check related guides below.

⚠️ Minor issues

Many minor faults have DIY fixes. Our guides walk you through each option clearly.

🔴 Repair needed

Book with us — we come to you across Melbourne's north.

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📋 Real Example — Scam Risk Checker

A Reservoir grandmother called us after a 'Microsoft technician' convinced her to install AnyDesk. We disconnected remotely, removed the software, changed her email and banking passwords from our clean device, and briefed her family. No financial loss — because she called us first.

Root Causes

What's Actually Causing This?

Understanding the cause helps you make better decisions — and helps us fix it faster.

Urgency Pressure

Scammers create artificial urgency — "your account will be suspended" or "police are coming" — to prevent you thinking clearly. Legitimate organisations never rush you.

Payment Method Requested

Gift cards, cryptocurrency, wire transfer, or unusual payment apps are scam red flags. Banks, government agencies, and reputable companies never request these.

Unsolicited Contact

You didn't initiate the contact and they know concerning details about you — this is likely from a data breach. Hang up, don't click links.

Remote Access Requests

"Tech support" asking to install AnyDesk, TeamViewer, or similar tools to fix a problem you didn't report is a classic scam. Never allow this.

What To Do Next

What Your Result Means — Next Steps

Your result points to either an issue you can address yourself, or one that needs professional attention before it worsens.

✅ Minor Issue — Try This First

Block the number and report via Scamwatch (scamwatch.gov.au)
Alert family members — scammers often target households repeatedly
Change passwords on any accounts you mentioned during the contact
Enable MFA on email and banking accounts immediately

⚠️ Serious Issue — Act Now

If you gave remote access — disconnect from internet immediately and call us
If you made a payment — contact your bank within the hour to attempt reversal
If you gave account credentials — change passwords from a different device first
Report to ReportCyber (cyber.gov.au) and your bank's fraud team

Key Questions

Is It Worth Fixing? Can It Get Worse? Hardware or Software?

⚙️Scam or genuine? Genuine organisations never request payment via gift card, cryptocurrency, or wire transfer. Genuine tech support never calls you unsolicited. Genuine police never demand immediate payment to avoid arrest.

⚠️What happens if you act on a scam: Gift card payments are unrecoverable. Remote access sessions allow full account compromise within minutes. Credential disclosure enables account takeover that can persist for months.

✅What to do if you've been targeted: Disconnect from internet immediately if remote access was granted. Call your bank within the hour if payment was made. Change all passwords from a clean device. Report to Scamwatch.

🚨 Urgency note: If you allowed remote access from someone who called you — disconnect from the internet now and call us on 0452 323 571.

Not sure what to do next? Call or WhatsApp us for a free triage — no obligation.

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💡 If your result flags a moderate or high risk, it's worth getting a professional to check your device before the problem deepens.

Professional Help

Do You Need a Professional Repair?

✅ You can DIY if:

You can take immediately: hang up on any unsolicited call requesting remote access or payment; don't click links in unsolicited emails; verify any 'bank security team' by calling the number on the back of your card, not the number they gave you.

🔧 You need professional repair if:

You need professional help if: you've already allowed remote access from someone who called you; you've installed software at their request; your passwords may be compromised; or you've made a payment you now believe was fraudulent.

⚠️ What happens if you ignore this: A remote access session granted to a scammer provides full access to passwords, banking apps, email, and stored credentials. The damage from a scam-related compromise often takes months to fully identify and address. Act immediately if you suspect exposure.

🛠️ We handle scam recovery across Melbourne's north — removing remote access software, changing compromised credentials, and securing devices after an incident. Call 0452 323 571 if you need immediate help after a scam contact.

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Common questions

Scam Risk Checker — FAQs

What are the most common scams targeting Australians?

Investment scams (highest losses), phishing (credential theft), fake tech support calls, romance scams, and online shopping fraud.

How do I spot a fake tech support call?

Legitimate companies like Microsoft and Apple do not call you unsolicited about computer problems. If you receive such a call, hang up.

What should I do if I've been scammed?

Stop all contact immediately. Report to Scamwatch (scamwatch.gov.au) and your bank. If you gave remote access, disconnect from the internet and contact us for a security check.

Does antivirus protect against scams?

Antivirus helps against malware delivered via phishing. It does not protect against social engineering — human awareness is the primary defence.

Worried About Scams? Book a Security Check.

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