Your IT & Tech Mates

Media Upload and Profile Image Policy

Rules for profile photos, avatars, logos, cover images, evidence images and media storage.

Last updated: 20 May 2026

Plain-English summary: This page adds specific rules for the new job board, profile, referral, media and provider-interest features. It should be read with the existing terms and policies.

1. Media covered

This policy covers profile photos, avatars, logos, cover images, screenshots, job evidence images, review-related media and other files uploaded to job board, provider profile, field job or support features.

2. File limits

We may set file size, image dimension, file type and storage limits. For example, profile photos and logos may be limited to supported image formats and may be resized before storage or display.

3. Safety processing

We may validate, resize, compress, rename, convert, strip metadata, reject, quarantine or delete uploaded files. Unsafe, unsupported, excessive, misleading, copyrighted, offensive, private or irrelevant media may be removed.

4. Storage providers

Media may be stored locally or with approved cloud storage, object storage, image hosting or content delivery providers. Public images may be delivered from a media domain or storage URL. You must have the right to upload and display any file you provide.

5. Public display and removal

Profile or job-related media may require admin approval before public display. We may hide or remove media at any time where it is inaccurate, unsafe, disputed, private, unauthorised or inconsistent with our terms.

Related terms and policies

This page should be read together with the main terms index and any related policy pages that apply to your service, booking, referral, profile, pickup, repair or support request.