Your IT & Tech Mates
Live Resume and Provider Showcase Profile Policy
Rules for shareable provider, tutor, student and technician profile cards.
Last updated: 20 May 2026
1. Profile purpose
Approved providers, tutors, students, technicians, ambassadors or partners may be offered a public or shareable profile, live resume, provider showcase card or business-style page under the Your IT & Tech Mates platform.
2. Public information
Approved profiles may show public information such as display name, business name, headline, bio, service areas, campus area, skills, strengths, badges, reviews, completed job examples, public profile images, logos and request buttons. Private customer information, internal notes, contact details and verification records are not public unless we expressly approve their display.
3. Accuracy and approval
Profile information must be accurate, lawful, not misleading and not infringe another person's rights. We may approve, edit, hide, suspend, remove or reject profile content, badges, reviews, images, claims or examples.
4. Reviews and completed jobs
Reviews and completed job examples may be shown only where approved and suitable for public display. We may anonymise work examples and remove customer identifiers or sensitive details.
5. Request this provider
A public profile may allow a customer to request a particular provider or tutor. A request does not guarantee assignment. We may assign another provider where appropriate, based on availability, safety, suitability, verification or customer needs.
6. Referral links
A profile link may include or act as a referral source. Referral rewards remain subject to referral terms, eligibility, completion, invoice payment, fraud checks and manual approval.