Can the checker guarantee a message is safe?

No. The checker gives general guidance only and cannot guarantee accuracy. Verify through official channels and get help if unsure.

Parcel Delivery Scam SMS: Redelivery Fee Warning Signs

Fake delivery fees and tracking links explained.

Scam Help helps Australians choose the right next step before they click, before they pay, after they click, or when they need to report.

Stop. Check. Ask Your IT & Tech Mates.

Parcel delivery scam SMSBest for: redelivery fees, tracking links, failed delivery messages.Use the official courier app or website, not the link in the SMS.

Quick answer

Delivery scams often use small fees and tracking links to collect card details. Use the official courier website or app instead.

30 second decision

Should I click, reply or pay?

Do not click links, reply with private details, pay money or install software from this message.

Check

Use the official courier app or website, not the link in the SMS.

Help

If someone already clicked, paid, entered details or installed remote access, start Quick Help.

Check this message now

Example message

“Your parcel is held. Pay $2.99 redelivery fee now: bit.ly/track-au”

This is a general example only. Do not paste passwords, codes, banking details, card numbers, Medicare details, licence numbers or confidential business records into any public tool.

Warning signs

Shortened link or strange domain
Small redelivery fee request
No real tracking number or matching order
Urgent return-to-sender warning

What to do now

Do not pay from the SMS link
Open the courier website yourself
Check the order in the store account
Use the checker before entering card details

Australia reporting step

Report or verify through Australian official channels

If the message looks like a scam, keep the message as evidence and report it through Australian Government scam and cyber reporting services. These links open official external sites.

Report a scam to Scamwatch Report cybercrime at cyber.gov.au Read Australian scam guidance

If money, cards, banking, myGov, Medicare, ID documents or business account access were involved, contact your bank or the relevant official service directly first.

Free tool

Check the message before you act

Paste the suspicious wording into the free Scam SMS & Email Checker. It gives general guidance only and cannot guarantee accuracy.

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Why this helps

Built for real users, not security experts.

This short guide is written for family members, seniors, students, workmates and small business owners who need a plain-English answer quickly. It links to the free checker for a risk score and to Quick Help for serious cases.

Plain-English warning signsSafe next stepShare without private detailsLocal help path

Related Scam Help

Is this guide a guarantee?

No. It is general guidance only. Always verify through official channels. In Australia, report scams to Scamwatch and report cybercrime through cyber.gov.au if you clicked, paid, entered details or installed remote access software.