Free first check before you pay for help. Some tech callouts can cost around $199 or more for simple scam checks. Your IT & Tech Mates built these free tools to help you slow down, check safely, and only book hands-on help when you really need it. Use free checker
Marketplace scam guide

Facebook Marketplace Scam Warning Signs

Buying or selling online should feel clear. If the other person adds strange payment steps, courier fees, fake screenshots or pressure, stop and check before you send money or goods.

Plain-English scam safety for Australians. Check before you click, pay, share a code, or let someone control your device.

Stop. Check. Ask Your IT & Tech Mates.

Facebook Marketplace scam Australiamarketplace scam warning signsPayID buyer scam
Comic-style scam safety hero image showing marketplace scam warning signs, including rushed payment requests, PayID pressure and courier excuses.

Quick answer: slow the sale down

If the deal becomes rushed, confusing or emotional, pause before the next step. A safe buyer or seller should be able to explain the process clearly and give you time to check.

Use the free Marketplace Scam Checker before you send goods, pay a deposit, share your email for PayID, or click any courier or payment link.

Warning signs that feel small but matter

The buyer says PayID needs your email address, then sends a payment screenshot or email that says you must upgrade or release the money.

Someone says a courier will collect the item, but you must pay an insurance, verification, release or holding fee first.

A seller asks for a deposit before inspection, avoids a video call, refuses normal pickup, or says many other people are waiting.

The conversation moves quickly away from Marketplace into SMS, WhatsApp or email, where it is harder to check the profile and history.

A safer way to handle the sale

Keep the conversation on the platform where possible. Check the profile age, photos, reviews and message history. Do not trust screenshots by themselves; check money inside your own banking app.

For higher value items, prefer a public safe meeting place, clear pickup details and payment that you can verify yourself. If the buyer or seller will not accept a simple safe process, that is useful information.

Before you pay, send or hand over goods

Ask: can I verify this without using their link or their screenshot? If the answer is no, stop. For payment requests, use the Payment Safety Checker. For links, use the Suspicious Link Checker. For money already missing, call your bank first.

Use the free checker before the next step

These free tools are a first check only. They are not a guarantee and they are not a substitute for professional advice, your bank, police, ReportCyber, IDCARE or a qualified specialist where needed.

Is every PayID request a scam?

No. PayID can be legitimate. The warning sign is when someone uses fake PayID emails, upgrade fees, release fees or screenshots instead of a normal payment you can see inside your own banking app.

Should I pay a courier, insurance or release fee?

Be very careful. Unexpected courier, insurance, verification, upgrade or release fees are common warning signs in marketplace scams.

What should I do if I already sent the item or paid a deposit?

Keep screenshots and payment records, contact your bank if money is involved, report the listing on the platform, and use the recovery helper to make a clear next-step list.

Not sure where to start?

Open the Scam Safety Hub and choose the checker that matches what happened: message, link, payment, remote access, family scam, marketplace scam, business email or recovery.