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Scam Safety Shorts · Business scam
Business scam

Invoice Bank Details Changed? Stop and Check First

Pause before paying a new BSB or account number.

Business invoice redirectionBest for: changed BSB, new account number or urgent supplier payment.Verify by a known phone number before paying.
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Invoice bank details changed scam warning for small business payments and supplier verification
Quick answer

If an invoice email says bank details changed, call the supplier using a number you already trust before paying.

30 second decision

Should I click, reply or pay?

No

Do not click links, reply with private details, pay money or install software from this message.

Check

Verify by a known phone number before paying.

Help

If someone already clicked, paid, entered details or installed remote access, start Quick Help.

Check this message now

Example message

“Please note our bank details have changed. Pay this invoice to the new BSB and account below.”

This is a general example only. Do not paste passwords, codes, banking details, card numbers, Medicare details, licence numbers or confidential business records into any public tool.

Warning signs

  • New bank details inside an email thread
  • Urgent pressure to pay today
  • Email domain or signature looks slightly different
  • Supplier says not to call because they are busy

What to do now

  • Call a known supplier number before paying
  • Get a second person to approve changed payment details
  • Do not rely only on email replies
  • Use the checker for suspicious wording
Free tool

Check the message before you act

Paste the suspicious wording into the free Scam SMS & Email Checker. It gives general guidance only and cannot guarantee accuracy.

Open free scam checker
Why this helps

Built for real users, not security experts.

This short guide is written for family members, seniors, students, workmates and small business owners who need a plain-English answer quickly. It links to the free checker for a risk score and to Quick Help for serious cases.

Plain-English warning signsSafe next stepPrivacy-safe sharingLocal help path

Related Scam Safety Shorts

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Is this guide a guarantee?

No. It is general guidance only. Always verify through official channels and get help quickly if you clicked, paid, entered details or installed remote access software.