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How to Check a Suspicious SMS Before You Click

A simple first check for strange SMS, email and popup messages.

Scam Help helps Australians choose the right next step before they click, before they pay, after they click, or when they need to report.

Stop. Check. Ask Your IT & Tech Mates.

Suspicious SMSBest for: any text message that feels urgent, strange or unexpected.Use the checker first, then match the closest guide.
Phone showing a suspicious SMS message with Your IT and Tech Mates scam checker warning signs

Quick answer

Do not click, pay, reply or share a code just because a message creates urgency. Verify the sender independently using an official app, a known website address or contact details you already trust.

Quick answer

Do not click first. Look for urgency, links, payment requests and requests for codes. Use the checker before replying, paying or installing anything.

30 second decision

Should I click, reply or pay?

No

Do not click links, reply with private details, pay money or install software from this message.

Check

Use the checker first, then match the closest guide.

Help

If someone already clicked, paid, entered details or installed remote access, start QuoteMe.

Check this message now

Example message

“Your parcel has a fee. Pay now to avoid return: bit.ly/xyz”

This is a general example only. Do not paste passwords, codes, banking details, card numbers, Medicare details, licence numbers or confidential business records into any public tool.

Warning signs

  • Unknown or shortened links
  • Urgent wording like final notice or act now
  • Payment, password or code requests
  • Sender does not match the real company

What to do now

  • Do not click the link yet
  • Open the official app or website yourself
  • Paste only the suspicious wording into the checker
  • Ask for help if you already clicked
Australia reporting step

Report or verify through Australian official channels

If the message looks like a scam, keep the message as evidence and report it through Australian Government scam and cyber reporting services. These links open official external sites.

If money, cards, banking, myGov, Medicare, ID documents or business account access were involved, contact your bank or the relevant official service directly first.

Free tool

Check the message before you act

Paste the suspicious wording into the free Scam SMS & Email Checker. It gives general guidance only and cannot guarantee accuracy.

Check a scam message
Why this helps

Built for real users, not security experts.

This short guide is written for family members, seniors, students, workmates and small business owners who need a plain-English answer quickly. It links to the free checker for a risk score and to QuoteMe for serious cases.

Plain-English warning signsSafe next stepShare without private detailsLocal help path

Related Scam Help

Benefits and practical outcomes

Use these outcomes as a practical check on whether the advice is making the situation clearer and easier to manage.

Slower decisions under pressure

A short verification pause can stop urgency from deciding what you click, pay or share.

Independent verification

Checking through an official app, known website or saved contact reduces reliance on the suspicious message itself.

Better evidence

Keeping messages, receipts and timestamps makes it easier to explain what happened if you need help.

Clear escalation

A simple next-step plan helps you know when to contact a bank, platform, provider or hands-on support.

Is this guide a guarantee?

No. It is general guidance only. Always verify through official channels. In Australia, report scams to Scamwatch and report cybercrime through cyber.gov.au if you clicked, paid, entered details or installed remote access software.

Already clicked, paid, gave a code or installed remote access?

Get recovery steps to see your first 5 actions and build a simple report for your bank, ReportCyber, IDCARE, ATO, family, employer or Your IT & Tech Mates.

Need a person to check it?

Get hands-on Scam Safety Help in Melbourne's North

If something already happened, a device or account needs checking, or you want a technician to review the situation with you, see what the Scam Safety Help service includes.

Need help applying this?

Use the relevant service page to understand the support path, or start with QuoteMe to describe the problem. A QuoteMe request is reviewed by a person and does not approve paid work, pricing, payment or diagnosis.