How the “Who Are You Helping?” Picker Makes Sharing Tech Help Easier

Referral feature guide

Start here: share the right help without overthinking it

This guide explains the feature in plain English, with real examples and safe next steps.

Quick answer

The “Who are you helping?” picker helps you choose the right rescue card faster. Tap family, neighbour, student, business, scam worry or device problem, and the matching cards move into focus so you do not have to search through everything.

Who this guide helps

This guide helps readers use the picker to avoid overthinking which tech help card to send.
It uses plain-English steps, real examples and simple safety notes.
It links to the referral page, share page, terms and privacy information when they matter.

Risk levelLow

Use the ready message and let the other person choose whether to continue.

Best first stepPick a rescue card

Choose the person or problem, then send the matching card like a normal text.

PrivacyPrivate details stay private

Do not share passwords, banking codes, PINs or one-time login codes.

Stop

Do not send passwords, codes or private problem details to the person who referred you.

Try

Use a rescue card that matches the real problem, such as scams, printer, phone, student or business help.

Send

Send one clear message. The link stays attached and the other person decides whether to continue.

01Send a rescue cardChoose the card, pick the style and text it.02Referral homeSee how the referral path works.03Referred helpStart help from a referral link.

Referral rescue cards help people share local tech help in one text

Referral rescue cards make it easier to send useful local tech help without writing a long message.

Quick answer

📋 How it works in practice

Tap Mum, Dad or grandparents to see senior-friendly cards. You choose the matching rescue card, pick the message style and send it. They can open it, read what happens next, and decide whether to ask for help.

Real examples

Tap Mum, Dad or grandparents to see senior-friendly cards.
Tap student or campus mate to see study and AI guidance cards.
Tap someone worried about scams to focus on Scam Shield.
Tap small business owner to show business help cards.
Tap someone stuck with a device to show phone, computer and setup cards.

How this makes life easier

Less scrolling on mobile.
Easier for non-technical users.
Better card choice because the page guides you.
Faster sharing when you are busy.
Less chance of choosing a confusing card.

Why the picker exists

Most people think about the person first, not the service category. The picker starts with the person or problem and then shows better card options.

How it helps on a phone

On a small screen, too many cards can feel crowded. The picker highlights the matching cards and makes the next tap clearer.

Example flow

If your grandmother needs help with a new phone, tap Mum, Dad or grandparents, choose Grandparent Tech Lifeline or New Device Setup Buddy, then text the card.

Safety and reward notes

Only share referral messages with people you know or reasonably think may want the information. Do not share passwords, banking codes, PINs, payment details, private student work or one-time login codes. If the person books and completes a paid job, you may receive up to 5% of the completed job value where the referral is eligible under the referral terms.

Ready to share useful tech help without a long message?

Send a rescue card Referral home Read referral terms

Local Melbourne North helpNo payment starts by openingPrivate help details stay privateRewards checked before approval