Referral feature guide

Start here: share the right help without overthinking it

This guide explains the feature in plain English, with real examples and safe next steps.

Quick answer

A tech help rescue card is a ready-to-send message for someone who may need local tech help. You choose the card, pick the style, then send it by text, WhatsApp, email or copy. Your referral link stays attached, so the other person can decide whether to ask for help without you becoming the middle person.

Who this guide helps

  • This guide helps readers who want to share local tech help quickly without writing a long message.
  • It uses plain-English steps, real examples and simple safety notes.
  • It links to the referral page, share page, terms and privacy information when they matter.
Risk levelLow

Use the ready message and let the other person choose whether to continue.

Best first stepPick a rescue card

Choose the person or problem, then send the matching card like a normal text.

PrivacyPrivate details stay private

Do not share passwords, banking codes, PINs or one-time login codes.

Stop

Do not send passwords, codes or private problem details to the person who referred you.

Try

Use a rescue card that matches the real problem, such as scams, printer, phone, student or business help.

Send

Send one clear message. The link stays attached and the other person decides whether to continue.

01Send a rescue cardChoose the card, pick the style and text it.02Referral homeSee how the referral path works.03Referred helpStart help from a referral link.
Referral rescue cards help people share local tech help in one text
Referral rescue cards make it easier to send useful local tech help without writing a long message.
Quick answer

A tech help rescue card is a ready-to-send message for someone who may need local tech help. You choose the card, pick the style, then send it by text, WhatsApp, email or copy. Your referral link stays attached, so the other person can decide whether to ask for help without you becoming the middle person.

📋 How it works in practice

Mum gets a strange text and wants someone patient to check it. You choose the matching rescue card, pick the message style and send it. They can open it, read what happens next, and decide whether to ask for help.

Real examples

  • Mum gets a strange text and wants someone patient to check it.
  • A neighbour cannot print an important form.
  • A student needs study planning or responsible AI guidance.
  • A small business owner needs practical IT help before work slows down.
  • Granddad has a new phone and does not know where to start.

How this makes life easier

  • No need to write your own message from scratch.
  • The message sounds useful, not pushy.
  • The friend chooses whether to continue.
  • Private help details stay private.
  • You may receive up to 5% of the completed job value if the referral is eligible.

A normal referral link can feel cold. A rescue card explains the situation in plain English, such as scam worry, printer problem, phone setup or student study help. The person receiving it understands why you sent it.

How it works step by step

Open Referrals, choose Send a rescue card, pick the problem, choose the message style, then send it like a normal text. The person receiving it is not signed up automatically.

Real-life example

If your neighbour says their Wi-Fi keeps dropping out, you can send the Home Tech Helper card. The message explains that there is friendly help available, and the link takes them to the next step if they want it.

Safety and reward notes

Only share referral messages with people you know or reasonably think may want the information. Do not share passwords, banking codes, PINs, payment details, private student work or one-time login codes. If the person books and completes a paid job, you may receive up to 5% of the completed job value where the referral is eligible under the referral terms.

Ready to share useful tech help without a long message?

Send a rescue cardReferral homeRead referral terms
Local Melbourne North helpNo payment starts by openingPrivate help details stay privateRewards checked before approval

Frequently asked questions

No. Your friend chooses whether to continue. No payment, booking or order starts just by opening the link.
Yes. The ready message is there to save time, but you can change it before you send it.
The message comes from you through the app or channel you choose. The referral link also helps us know the referral came from you.
No. They can explain their own issue if they choose to ask for help.
If they book and complete a paid job, you may receive up to 5% of the completed job value where the referral is eligible under the referral terms.

More rescue-card guides

Referral rescue card guide
Which Tech Help Rescue Card Should I Send? Real Examples for Family, Neighbours and Students
Keep learning how to share local tech help in plain English.
Referral rescue card guide
How to Refer Someone Without Feeling Pushy or Salesy
Keep learning how to share local tech help in plain English.
Referral rescue card guide
What Your Friend Sees After You Send a Referral Link
Keep learning how to share local tech help in plain English.
Start here
Referrals
Simple referral home with the main next steps.
Share path
Send a rescue card
Choose the card, style and share channel.
Safety
Privacy policy
How private information and referral measurement are handled.

Send the right rescue card

Pick the card that matches the person or problem. They choose whether to continue, and private help details stay private.

Send a rescue cardStart Quick HelpCall 0452 323 571
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