Referral feature guide

Start here: share the right help without overthinking it

This guide explains the feature in plain English, with real examples and safe next steps.

Quick answer

The easiest way to refer someone without feeling pushy is to send a useful rescue card instead of a sales pitch. The message can say why you thought of them, but the other person stays in control and decides whether to ask for help.

Who this guide helps

  • This guide helps readers who want to be useful without feeling like they are selling to a friend.
  • It uses plain-English steps, real examples and simple safety notes.
  • It links to the referral page, share page, terms and privacy information when they matter.
Risk levelLow

Use the ready message and let the other person choose whether to continue.

Best first stepPick a rescue card

Choose the person or problem, then send the matching card like a normal text.

PrivacyPrivate details stay private

Do not share passwords, banking codes, PINs or one-time login codes.

Stop

Do not send passwords, codes or private problem details to the person who referred you.

Try

Use a rescue card that matches the real problem, such as scams, printer, phone, student or business help.

Send

Send one clear message. The link stays attached and the other person decides whether to continue.

Referral rescue cards help people share local tech help in one text
Referral rescue cards make it easier to send useful local tech help without writing a long message.
Quick answer

The easiest way to refer someone without feeling pushy is to send a useful rescue card instead of a sales pitch. The message can say why you thought of them, but the other person stays in control and decides whether to ask for help.

📋 How it works in practice

“I thought this might help if your printer is still being annoying.” You choose the matching rescue card, pick the message style and send it. They can open it, read what happens next, and decide whether to ask for help.

Real examples

  • “I thought this might help if your printer is still being annoying.”
  • “No pressure, just saving this link in case you want patient tech help.”
  • “This might be useful if you want someone to check that scam message.”
  • “Here is the local tech help I mentioned.”
  • “This could help with study planning or responsible AI guidance.”

How this makes life easier

  • You are helping, not selling.
  • You do not become responsible for the job.
  • The other person can ignore the link if they do not need it.
  • The message can sound warm, quick, funny or simple.
  • It is easier than trying to explain the whole service yourself.

Why people hesitate to refer

Many people do not want to sound like they are promoting a business. Rescue cards fix this by turning the referral into a useful suggestion for a real problem.

Use the right tone

Warm works well for family. Quick works for busy people. Funny can work for printers and Wi-Fi. Business works for owners. Student style works for study support.

Keep it respectful

Only send the message to someone you know or reasonably think may want the information. Do not spam people or pressure them to book.

Safety and reward notes

Only share referral messages with people you know or reasonably think may want the information. Do not share passwords, banking codes, PINs, payment details, private student work or one-time login codes. If the person books and completes a paid job, you may receive up to 5% of the completed job value where the referral is eligible under the referral terms.

Ready to share useful tech help without a long message?

Local Melbourne North helpNo payment starts by openingPrivate help details stay privateRewards checked before approval

Frequently asked questions

Yes, if it is someone you know and the message is useful and respectful.
Yes. Use a rescue card and a warm or simple message style.
No. They choose whether to continue.
No. They can talk to us directly if they want help.
Keep the focus on helping. Any thank-you reward is reviewed only if the referral is eligible and the job is completed and paid.

More rescue-card guides

Send the right rescue card

Pick the card that matches the person or problem. They choose whether to continue, and private help details stay private.

Your IT and Tech Mates · Melbourne's North · Mon–Sat 9am–7pm