Referral feature guide

Start here: share the right help without overthinking it

This guide explains the feature in plain English, with real examples and safe next steps.

Quick answer

Choose the rescue card that best matches the person and the problem. Use Scam Shield for suspicious messages, Grandparent Tech Lifeline for patient senior help, Student Study Support for study planning, and Small Business Backup for local business IT problems.

Who this guide helps

  • This guide helps readers choose the best rescue card for the person and problem in front of them.
  • It uses plain-English steps, real examples and simple safety notes.
  • It links to the referral page, share page, terms and privacy information when they matter.
Risk levelLow

Use the ready message and let the other person choose whether to continue.

Best first stepPick a rescue card

Choose the person or problem, then send the matching card like a normal text.

PrivacyPrivate details stay private

Do not share passwords, banking codes, PINs or one-time login codes.

Stop

Do not send passwords, codes or private problem details to the person who referred you.

Try

Use a rescue card that matches the real problem, such as scams, printer, phone, student or business help.

Send

Send one clear message. The link stays attached and the other person decides whether to continue.

01Send a rescue cardChoose the card, pick the style and text it.02Referral homeSee how the referral path works.03Referred helpStart help from a referral link.
Referral rescue cards help people share local tech help in one text
Referral rescue cards make it easier to send useful local tech help without writing a long message.
Quick answer

Choose the rescue card that best matches the person and the problem. Use Scam Shield for suspicious messages, Grandparent Tech Lifeline for patient senior help, Student Study Support for study planning, and Small Business Backup for local business IT problems.

📋 How it works in practice

Scam Shield Card for someone worried about a suspicious SMS or call. You choose the matching rescue card, pick the message style and send it. They can open it, read what happens next, and decide whether to ask for help.

Real examples

  • Scam Shield Card for someone worried about a suspicious SMS or call.
  • Printer Peace Treaty for someone stuck with printing or Wi-Fi.
  • Grandparent Tech Lifeline for an older person who wants patient help.
  • Student Study Support Card for tutoring, study planning or assignment coaching.
  • Small Business Backup Card for an owner who needs practical IT support.

How this makes life easier

  • The card feels personal because it matches their problem.
  • You do not need to explain all the services yourself.
  • The friend sees a clearer reason to click.
  • The wrong people are not pushed into the wrong service.
  • The referral stays connected in the background.

Best card for family

For parents, grandparents or relatives who are not confident with tech, choose Grandparent Tech Lifeline, Phone or Computer Rescue, New Device Setup Buddy or Scam Shield.

Best card for students

For campus help, use Student Study Support or Responsible AI Study Card. The support is for guidance, planning and learning. It does not do the work for the student.

Best card for neighbours and business owners

Use Printer Peace Treaty, Home Tech Helper, Quick Remote Check, Website Fix-it Card or Small Business Backup depending on the issue.

Safety and reward notes

Only share referral messages with people you know or reasonably think may want the information. Do not share passwords, banking codes, PINs, payment details, private student work or one-time login codes. If the person books and completes a paid job, you may receive up to 5% of the completed job value where the referral is eligible under the referral terms.

Ready to share useful tech help without a long message?

Send a rescue cardReferral homeRead referral terms
Local Melbourne North helpNo payment starts by openingPrivate help details stay privateRewards checked before approval

Frequently asked questions

That is okay. The card is just a friendly starting point. The person can still explain what they need.
Yes. You can send another rescue card if you know someone else who may need a different kind of help.
Use the Scam Shield Card for suspicious texts, calls, links, pop-ups or payment worries.
Use Student Study Support or Responsible AI Study Card for tutoring, study planning, assignment coaching and responsible AI guidance.
Yes. The referral link stays attached when you use the share flow.

More rescue-card guides

Referral rescue card guide
How to Refer Someone Without Feeling Pushy or Salesy
Keep learning how to share local tech help in plain English.
Referral rescue card guide
What Your Friend Sees After You Send a Referral Link
Keep learning how to share local tech help in plain English.
Referral rescue card guide
How the “Who Are You Helping?” Picker Makes Sharing Tech Help Easier
Keep learning how to share local tech help in plain English.
Start here
Referrals
Simple referral home with the main next steps.
Share path
Send a rescue card
Choose the card, style and share channel.
Safety
Privacy policy
How private information and referral measurement are handled.

Send the right rescue card

Pick the card that matches the person or problem. They choose whether to continue, and private help details stay private.

Send a rescue cardStart Quick HelpCall 0452 323 571
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