Start here: share the right help without overthinking it
This guide explains the feature in plain English, with real examples and safe next steps.
When your friend opens a referral link, they should see a simple page that explains who shared it, what help is available, and what happens next. They are not signed up automatically, and no payment, booking or order starts just by opening the link.
Who this guide helps
- This guide helps cautious readers understand what happens before they share a referral link.
- It uses plain-English steps, real examples and simple safety notes.
- It links to the referral page, share page, terms and privacy information when they matter.
Use the ready message and let the other person choose whether to continue.
Choose the person or problem, then send the matching card like a normal text.
Do not share passwords, banking codes, PINs or one-time login codes.
Stop
Do not send passwords, codes or private problem details to the person who referred you.
Try
Use a rescue card that matches the real problem, such as scams, printer, phone, student or business help.
Send
Send one clear message. The link stays attached and the other person decides whether to continue.
When your friend opens a referral link, they should see a simple page that explains who shared it, what help is available, and what happens next. They are not signed up automatically, and no payment, booking or order starts just by opening the link.
They see a clear local tech help page instead of a confusing sales form. You choose the matching rescue card, pick the message style and send it. They can open it, read what happens next, and decide whether to ask for help.
Real examples
- They see a clear local tech help page instead of a confusing sales form.
- They can choose whether to start Quick Help.
- They can close the page if it is not useful.
- Their private problem details are not shown to the referrer.
- The referral context stays attached if they ask for help.
How this makes life easier
- Your friend stays in control.
- They do not need to guess why they received the link.
- You do not need to pass messages back and forth.
- Private help details stay private.
- The referral can be reviewed later if a paid job is completed.
First thing they should understand
The page should make it clear that someone shared the link because they thought it may help. It should not make the friend feel trapped or signed up.
What does not happen
Opening the referral link does not start a payment, booking or order. It does not force them to share private details.
What happens if they continue
If they start a help request, they describe the issue in their own words and the referral details stay connected for review.
Safety and reward notes
Only share referral messages with people you know or reasonably think may want the information. Do not share passwords, banking codes, PINs, payment details, private student work or one-time login codes. If the person books and completes a paid job, you may receive up to 5% of the completed job value where the referral is eligible under the referral terms.
Frequently asked questions
More rescue-card guides
Related platform links
Send the right rescue card
Pick the card that matches the person or problem. They choose whether to continue, and private help details stay private.