How Referral Rewards Work: When You May Receive Up to 5% as a Thank-You

Referral feature guide

Start here: share the right help without overthinking it

This guide explains the feature in plain English, with real examples and safe next steps.

Quick answer

If someone you refer books and completes a paid job, you may receive a thank-you reward of up to 5% of the completed job value where the referral is eligible under the referral terms. Rewards are reviewed and are not automatic or guaranteed.

Who this guide helps

This guide helps readers understand the possible thank-you reward without assuming every referral qualifies.
It uses plain-English steps, real examples and simple safety notes.
It links to the referral page, share page, terms and privacy information when they matter.

Risk levelLow

Use the ready message and let the other person choose whether to continue.

Best first stepPick a rescue card

Choose the person or problem, then send the matching card like a normal text.

PrivacyPrivate details stay private

Do not share passwords, banking codes, PINs or one-time login codes.

Stop

Do not send passwords, codes or private problem details to the person who referred you.

Try

Use a rescue card that matches the real problem, such as scams, printer, phone, student or business help.

Send

Send one clear message. The link stays attached and the other person decides whether to continue.

01Send a rescue cardChoose the card, pick the style and text it.02Referral homeSee how the referral path works.03Referred helpStart help from a referral link.

Referral rescue cards help people share local tech help in one text

Referral rescue cards make it easier to send useful local tech help without writing a long message.

Quick answer

📋 How it works in practice

A neighbour books and completes a paid printer help job. You choose the matching rescue card, pick the message style and send it. They can open it, read what happens next, and decide whether to ask for help.

Real examples

A neighbour books and completes a paid printer help job.
A family member completes a paid phone setup visit.
A business completes a paid IT support job.
A cancelled, unpaid or refunded job may not qualify.
A fake, self-made or duplicate referral may not qualify.

How this makes life easier

Makes the benefit clear before people ask.
Keeps the reward wording honest.
Protects customers from misleading promises.
Encourages useful referrals, not spam.
Helps the team review referrals fairly.

When a reward may apply

A reward may be reviewed after the referred person books and completes a paid job. The referral needs to be genuine, eligible and connected through the referral path.

When a reward may not apply

Cancelled jobs, unpaid jobs, refunded jobs, fake referrals, self-referrals, duplicate referrals, ineligible bookings or jobs outside the terms may not qualify.

Why it says “may receive up to 5%”

The wording avoids overpromising. It explains the possible thank-you benefit while leaving room for eligibility checks under the referral terms.

Safety and reward notes

Only share referral messages with people you know or reasonably think may want the information. Do not share passwords, banking codes, PINs, payment details, private student work or one-time login codes. If the person books and completes a paid job, you may receive up to 5% of the completed job value where the referral is eligible under the referral terms.

Ready to share useful tech help without a long message?

Send a rescue card Referral home Read referral terms

Local Melbourne North helpNo payment starts by openingPrivate help details stay privateRewards checked before approval