Need a price first, ready to explain the issue, prefer to talk, referring someone, or asking about business/software/AI? Pick the path that matches what you need now.
When the problem cannot wait until tomorrow, Your IT & Tech Mates can help with urgent local computer repairs, laptop repairs, phone issues, diagnostics and practical after-hours support across Melbourne North.
For safety, never send passwords, PINs, banking codes or card details through public forms.
Get a quick price guide before starting a request. Support starts from $135+, and device repairs are estimated from current repair market prices.
The homepage now follows the way customers actually decide. Pick the question you have right now.
Need a price first? Get a quick guide before starting a request. No payment today.
Get price guide → 02
Ready to ask for help? Tell us what happened and a real technician reviews the next step.
Start Quick Help → 03
Best when the issue is urgent, confusing, or you would rather explain it to a real person first.
Call 0452 323 571 → 04
Know someone who needs help? Send them a trusted local starting point.
Refer someone → 05
Business, software, AI, websites and automation need a scoped call, not an instant repair quote.
Request callback →We focus on relief, not pressure: no panic, no jargon and no mystery bill.
After you choose price, help, call, referral or callback, these service groups help us understand the type of work.
Computer, laptop, MacBook, phone, tablet, virus and data help.
Wi-Fi, printers, new devices, accounts and patient troubleshooting.
Seniors, parents, carers, school devices and family tech help.
Business IT, websites, automation, practical AI and admin workflows need a specialist callback.
If you already know you want help, Quick Help collects the right details safely so the next step is clearer.
Never send passwords, PINs, passcodes, banking codes or payment details through public forms.
QuoteMe gives customers the calm price-first step: no payment today, a tech confirms the final price, and the customer can decline.
Many visitors may not need help today — but they know a parent, neighbour, student or small business owner who does. Referrals turn local trust into the next job and make the brand easier to remember.
Simple, memorable and easy to explain: share your link, the customer books, and eligible completed jobs can unlock a reviewed thank-you commission.
| Completed job | Example reward |
|---|---|
| $100 | $5 |
| $250 | $12.50 |
| $500 | $25 |
| $1,000 | $50 |
Referral rewards are subject to the referral terms.
If an eligible referred job is completed and paid, the example reward is 5% of that completed and paid job value. A $500 job would equal a $25 example reward before any terms, terms or referral terms rules are applied.
No. Referral rewards are subject to the referral terms, job completion, the job is paid, referral terms and the referral terms are met.
Referral is a core part of the system. It should be easy to understand, easy to share and clearly separated from the repair quote itself.
“Explained the issue clearly and helped us decide what was actually worth fixing.”
Local repair customer“Patient, practical and easy to deal with. Exactly what we needed for home tech help.”
Home support customer“No confusing jargon. Just straight advice and a clear next step.”
Melbourne North customerClear rates, local support and quotes before work starts.
Best for troubleshooting, setup, Wi-Fi, printers and general tech help. Support starts from $135. Final pricing depends on the job, location and what is needed.
Computer, laptop, phone and tablet repairs are quoted after the issue is scoped. No work starts without your approval.
Software, websites, AI, automation and small business systems are scoped around the outcome and complexity.
Common causes, safe terms and when a slow computer needs repair help.
Read the guide → Home techSimple router, modem, NBN and home coverage terms before booking support.
Read the guide → Business AIPractical first steps for automating admin without overcomplicating the business.
Read the guide →
Based in Wollert and helping across Epping, Wollert, South Morang, Mill Park, Thomastown, Mernda, Bundoora, Craigieburn, Doreen, Lalor and nearby suburbs.
Clear suburb and service combinations help customers, search engines and AI assistants understand exactly where Your IT & Tech Mates can help.
QuoteMe for price-first customers, Quick Help when the issue is ready to explain, Call when voice is easier, Refer a Mate for someone else, or request a specialist callback for business/software/AI work.
