Refer a Friend

Share a simple referral link

Add your details so we can keep your link ready. Share it only with people who may genuinely want tech help.

1. Send the linkUse a normal message: “I thought this might help you.”

2. They decideYour friend can read it first, ask a question, or start Quick Help.

3. We check itIf their job goes ahead, we check whether a 5% thank-you applies.

Share my link Get Tech Help Add my details

Only share with people who may genuinely need help. To be counted, they should start through your referral link before booking.

Thank-you guide

See what 5% can look like

Open this small guide only if you want example amounts. The person you refer still chooses whether to get help.

Example job amountPossible thank-you

AUD 100.00AUD 5.00

AUD 200.00AUD 10.00

AUD 300.00AUD 15.00

AUD 500.00AUD 25.00

AUD 1,000.00AUD 50.00

Keep it friendlyShare it as a helpful suggestion, not a sales pitch.

We check itIf the job goes ahead, we check the thank-you before confirming it.

No extra costThe referral thank-you does not add extra cost to the customer.

Example: a AUD 300.00 job could mean AUD 15.00 after we check it. It may not apply to cancelled, refunded, repeat, fake or self-made bookings. Simple sharing works best: “I thought this might help you.”

Fair sharing

Keep referral thank-yous fair

Share only with people who may genuinely need help. Thank-yous are checked before they are confirmed.

Do not refer yourselfA thank-you is for sending someone else to friendly tech help, not for your own booking.

One real request is enoughDo not create the same booking more than once or ask someone to submit fake details.

Only completed work can countA thank-you may not apply if the job is cancelled, refunded, unpaid, unsuitable or does not go ahead.

Use your link firstTo help us count it, the person should start through your referral link before booking.

No pressure: do not promise a guaranteed thank-you, create fake or repeat bookings, refer yourself, or pressure anyone to book.

Simple referral details

Join the referral network

Add only the details our team needs to contact you, keep the referral attached, and help you continue to Quick Help when you are ready.

Fastest option: use Quick Help now if you need support today. Join only if you want your own referral link.

Contact only We ask for the minimum details needed to reply.No passwords Do not enter passwords, PINs or login codes.You choose You can request help now or share later.

Continue to Quick Help instead Already joined? Sign in

Not ready to join? you can ask for Quick Help first and come back to sharing later.

Joining or getting help?

Pick the correct next step for this referral page

Join if you want to share referrals. If you need tech help, move to the Quick Help request path instead.

Continue joining I need tech help Track my request Ask which one fits

Join here if you want your own referral link.
Use Quick Help if you are the customer needing support.
Support can help separate referral questions from repair requests.

Right path check

Joining and booking are separate steps

Use this page if you are adding referral details. Use Quick Help when you need tech help reviewed by staff.

1. Save referral details if needed

2. Keep the referral attached

3. Continue into Quick Help

Continue to referred booking Start Quick Help request Ask a question to check

Referral details help staff understand where the request came from. The repair request itself still uses the existing Quick Help path.

What happens after sharing

Your link can stay connected without extra steps

When someone starts through your referral link, the existing referral details can stay attached to their Quick Help request. That helps the team review any possible thank-you fairly, without asking them to repeat the story.

Link openedThe request can keep the referral code.Help requestedThe customer chooses what details to send.Thank-you checkedOnly suitable completed work can count.

This improves trust and repeat sharing by making the path clearer. It does not promise a reward or create a new tracking system.

A simple reason to share again

Send the link when it genuinely helps. A suitable paid job can create a possible 5% thank-you and send real work to the right support page.

1. Share helpUse one message or your link.

2. They bookThe job must be suitable and paid.

3. Thank-you growsEligible jobs can add to your reward balance.

Best next step: copy one natural message, send it to one suitable person, then let them choose whether to continue.

Simple referral loop

Share help, support real jobs, and keep the thank-you clear.

The best referral is easy: send one useful link to someone who genuinely needs help. If their suitable paid job goes ahead, your possible thank-you can be checked using the existing referral record.

1. Share one clear linkThey choose whether to ask for help. No pressure and no confusing setup.

2. A provider may get useful workThe request can become a real local job for a suitable provider.

3. Possible 5% thank-youIf the job is suitable and paid, the existing referral flow can check the thank-you.

Make it repeatable: share when it genuinely helps someone, not as a spam message.

Your details

This short form is for contact details only. Use the help box for a plain description like “printer not working” or “email problem”.

Urgent support

If there is immediate danger, call emergency services first

For suspicious messages, account access, remote access requests, banking/code pressure or unsafe behaviour concerns, pause and contact support before taking the next step.

Ask a question to check it Worried About a Scam?Report a safety concern

What happens next?

You can request help now, or use your referral link later. We check the request before arranging next steps.

Referral: not supplied

Referral details saved?

Move from referral details to booking

After adding your details, the next useful step is the referred Quick Help path. That keeps the referral context with the request.

Good next step

Add the safe contact details you want staff to use.
Continue to referred booking.
Do not submit the same referral twice.

Use existing paths

Continue referred booking Accept referral

This guidance keeps your existing request, referral or provider path together instead of starting a repeat path.

validation polish

Check the referral details before you send them.

On mobile, keep the referral small and permission based. Use the existing form and only include details the person is comfortable sharing.

Name, contact and a short help summary are enough to start.
Do not include passwords, banking codes, recovery codes, medical details or private files.
If details are sensitive or unclear, use support before submitting another referral.

Use existing referral share Ask a question first

form safety polish

Keep the referral form light, clear and permission based.

Use the existing referral form only for details the person is comfortable sharing. A referral is an introduction to help, not a promise of work, payment, speed, availability or outcome.

Start with name, contact and a short reason for the referral.
Do not ask for passwords, banking codes, medical details or private files.
Use support first when the request is urgent, sensitive, unclear or already in progress.

Use existing join form Ask a question first

status and support polish

Need to check or correct a referral?

Use the existing support path. Do not submit the same referral again just to check progress, change contact details or ask a privacy question.

Use support when details are wrong, repeatd or sensitive.
Use the current referral share path for a clean new introduction.
Use Campus Help when the person needs student or campus help now.

Contact support Referral share

status and safety polish

Need to change, check or pause a referral?

Use the existing support path instead of creating repeat referrals. This keeps the person on one safe thread and reduces confusion on mobile.

Use support for wrong details, repeatd details or privacy questions.
Use Campus Help only when the person needs student or campus help now.
Use the referral pages for a clean new introduction.

Contact support Campus Help

What happens next

We will review the safety concern carefully

The team reviews the information, looks for the safest next step, and contacts you if more detail is needed. Keep screenshots or messages if safe.

Contact Support Check My Job