Device Setup Help in Melbourne's North — New Laptop, Phone, Tablet or Account Setup Done Properly
Do not wipe or trade in your old device until we have confirmed your files, photos and contacts have transferred successfully.
New Devices We Help Set Up
A proper setup means everything working, everything transferred and you feeling confident — not just the device switched on.
New Laptop or Desktop Setup
Windows or MacBook setup including Wi-Fi connection, Microsoft 365 or Google account, file transfer from the old computer, antivirus, updates and showing you how to find your things.
New Phone Setup and Transfer
iPhone or Android setup including restoring from backup, transferring contacts and photos, setting up email and WhatsApp, and connecting to home Wi-Fi. We confirm the transfer before your old phone is wiped.
Tablet Setup and Training
iPad or Android tablet setup including Apple ID or Google Account, apps you need, email access, video call apps and basic security. Especially popular for seniors and NDIS participants who want simple, confident day-to-day use.
Printer Setup and Wi-Fi Connection
Getting a printer properly connected to your home or office Wi-Fi, testing it from your laptop, phone and tablet, and making sure it works the way you expect — including wireless printing.
Email and Account Setup
Setting up Gmail, Outlook, iCloud mail, Microsoft 365 or a custom email address. We get it working on your phone, laptop and tablet — and explain how to manage subscriptions, junk mail and important folders.
Files and Photo Transfer
Moving files, photos, documents and contacts from an old device to a new one — safely and completely. We check both devices are working before recommending anything be wiped or traded in.
Basic Security and Password Setup
Setting strong, unique passwords, turning on two-factor authentication for important accounts, and explaining how to use a simple password approach you will actually remember. Good for anyone worried about staying safe online.
See scam safety help →Microsoft 365 and Google Workspace Setup
Getting Microsoft 365 or Google Workspace set up properly for home or small business use — including Word, Excel, Teams, OneDrive or Google Drive — so your documents sync and back up automatically.
💻 We stay until you feel confident — not just until the device turns on.
Patient, friendly device setup across Melbourne's northern suburbs.
Device Setup Help for Every Situation
We help all kinds of customers get set up properly — from seniors getting a first smartphone to small businesses moving to a new system.
Patient, step-by-step setup for iPhones, Android phones, tablets and laptops. We go at your pace, write down key steps, and make sure you feel confident before we leave. No jargon, no rushing.
Device setup and account configuration for NDIS participants who want to use technology with more confidence. We work at the right pace and can coordinate with support workers and family carers where helpful.
Setting up a new family laptop or transferring everything from an old phone before it is traded in. We do this calmly and make sure nothing important is lost along the way.
Staff device setup, Microsoft 365 configuration, email and security setup for new employees or new office devices. We make sure everything is properly set up from the start — not just working enough.
How a Device Setup Visit Works
Device Setup Costs
| Setup Type | Typical Cost | Session Length |
|---|---|---|
| New phone or tablet setup (accounts, apps, Wi-Fi) | $79 – $129 | 1–2 hours |
| Phone-to-phone transfer (contacts, photos, apps) | $99 – $149 | 1.5–2 hours |
| New laptop or desktop setup (accounts, email, files) | $129 – $185 | 1.5–2.5 hours |
| Full laptop setup with file transfer from old computer | $155 – $225 | 2–3 hours |
| Printer and Wi-Fi connection | $79 – $99 | 45 min – 1 hour |
| Microsoft 365 or Google Workspace setup | $99 – $155 | 1–2 hours |
No fix, no fee. We provide an estimate before we start based on what you need. Family members are welcome during the visit.
Device Setup FAQs
We help families across Epping, Wollert, South Morang, Mill Park and nearby suburbs get new devices properly set up — not just switched on.
"They set up the new laptop, transferred everything from the old one, got the printer working and explained it all clearly. We felt confident using it straight away."
Need Device Setup Help in Melbourne's North?
Call or WhatsApp to describe what you need. We will let you know what to prepare and organise a visit that fits your schedule.