Ask support
Ask support before you continue.
Not sure what to choose, already sent a request, or worried about a scam? Tell us what is happening and we will help you find the safest next step.
Scam concern? Pause before sending money, installing remote access, or sharing codes. Ask support first.
If there is immediate danger, call emergency services first
For suspicious messages, account access, remote access requests, banking/code pressure or unsafe behaviour concerns, pause and contact support before taking the next step.
We will review the safety concern carefully
The team checks the information, looks for the safest next step, and contacts you if more detail is needed. Keep screenshots or messages if safe.