Fun as sending a rescue cardWe will know you sent them
Send a rescue card in one text.
We wrote the message for you. Tap Text message, WhatsApp, email or copy, then press send. After that, you are done.
Send ready message
Best first tap for most people: Text message. The message opens ready to send, so you only need to check it and press send. Want it to feel more personal? Pick a rescue card below.
What to do: tap a button below, check the message, then press send in the app that opens. You can close this page after sending.
Final check:Send one message. They choose whether to continue. No payment, booking or order starts just by opening the link.
Make it sound like youPick a tone if the ready message feels too plain. The referral link stays attached.WarmSounds caring for family or friends.Text this style QuickShortest message for busy people.Text this style FunnyLight and friendly without sounding like a sales pitch.Text this style Very simplePlain words for anyone who wants it easy.Text this style For businessPractical wording for a local business owner.Text this style For a studentStudy support with responsible coaching guardrails.Text this style
After you send itYour friend can open the link when they are ready. We will know it came from you.
You are not the go-betweenThey can talk to us directly. You do not need to chase, explain or pass messages back and forth.
Send another rescue cardKnow someone else who needs help? Pick a different card or tone and send one more helpful message.
See what your friend getsThey see a simple page first, then choose whether to ask for help.Copy link onlyUse just the link if you already know what you want to say.Open share pageShare from this simple room once your link is ready.
What your friend sees.They get a simple page where they can ask for help, ask a question first, or leave if it is not useful. No payment starts just by opening the link.
Private by default.Your friend only shares their own details if they choose to ask for help. Your previous help details are not shown to them.
Who are you helping?Tap one. The best rescue cards move to the top.
Pick one to highlight the best cards.
Send the right rescue cardChoose what they need. The message is ready and your referral link stays attached.
Phone or computer rescue card
Phones, laptops and tablets
Patient help for phones, laptops, tablets, email, cloud, setup or things that suddenly stop working.
Scam shield card
Suspicious texts or calls
A calm check before they click, pay, reply or worry alone.
Printer peace treaty
Printer, Wi-Fi or email
For printers, Wi-Fi and email problems people put off because they are annoying.
Grandparent tech lifeline
Senior-friendly help
Friendly, patient help for seniors or anyone who wants things explained slowly and clearly.
Small business backup card
Business IT help
Practical IT help for a shop, home office, invoices, devices, email, website or systems.
Student study support card
Campus and study help
Tutoring, study planning and assignment coaching that guides and explains without doing the work for them.
Responsible AI study card
AI and assignment coaching
Help using AI safely for planning, understanding and study support while keeping the student responsible for their own work.
Website fix-it card
Website or software help
For websites, apps, forms, booking pages, software problems or ideas that need a practical tech person.
New device setup buddy
New device setup
For a new phone, laptop, tablet, printer, modem, smart TV, email, apps or accounts.
Password rescue card
Accounts or passwords
For lockouts, password resets, two-step codes, email access or account recovery worries.
Home tech helper card
Home tech setup
For home Wi-Fi, streaming, TV, devices, apps, routers and family tech setup.
Quick remote check card
Quick remote check
For someone who wants a quick first look before booking bigger help.
Rescue cards cover everyday tech help, scam worries, seniors, small business, websites/software, new device setup, accounts/passwords, home tech, quick remote checks, and student campus support such as tutoring, assignment coaching and responsible AI study help. Student help is guidance, coaching and explanation only — we do not do the work for them.
Kindness counterEvery card is a useful nudge, not a sales pitch. Send one helpful card now, then send another if someone else comes to mind.
Helpful share streak
1 card: Helpful start3 cards: Neighbourhood helper5 cards: Tech lifeline legend
Before you sendYour friend sees a simple help page. They can ask a question, choose what they need, or close it if it is not useful. You are not signing them up.
Who could use this? Send it to a parent, grandparent, neighbour, friend, student, campus mate, senior, or small business owner who gets stuck with phones, computers, Wi-Fi, email, printers, scam worries, websites, software, tutoring, assignment planning or AI study questions.
Family who asks you for tech helpA neighbour who gets stuckA business owner who needs practical IT helpSomeone worried about scams
Send a rescue card, not a sales pitchOnly send it to someone you knowYou are not signing them upPrivate help details stay privateThey choose when to continue
Sign up first, then share your link
Create your free referral account first. Your referral link belongs to your account, so rewards can be reviewed and paid correctly.
1.Sign up first. Official referral links are created for signed-up referrers only.
2.Share your own link. The customer request stays attached to your referral account.
3.Reward after completion. Rewards stay pending until the job is completed, payment is received, checks are clear and team review passes.
Only signed-up referral accounts can earn rewards. This reuses the existing referrer, referral lead, lead event and reward records only.
Share a simple referral link
Add your details so we can keep your link ready. Share it only with people who may genuinely want tech help.
1. Send the linkUse a normal message: “I thought this might help you.”
2. They decideYour friend can read it first, ask a question, or start Quick Help.
3. We check itIf their job goes ahead, we check whether a 5% thank-you applies.
Only share with people who may genuinely need help. To be counted, they should start through your referral link before booking.
Thank-you guideA thank-you of up to 5% may apply
Open this small guide only if you want example amounts. The person you refer still chooses whether to get help, and any thank-you is checked after a paid job is completed.
Example job amountPossible thank-you
AUD 100.00AUD 5.00
AUD 200.00AUD 10.00
AUD 300.00AUD 15.00
AUD 500.00AUD 25.00
AUD 1,000.00AUD 50.00
Keep it friendlyShare it as a helpful suggestion, not a sales pitch.
We check itIf they book and complete a paid job, we check whether a thank-you applies before confirming it.
No extra costThe referral thank-you does not add extra cost to the customer.
Example: a AUD 300.00 completed paid job could mean up to AUD 15.00 after we check it. It is not guaranteed and may not apply to discounted, cancelled, refunded, unpaid, repeat, fake, self-made or does not qualify bookings. Simple sharing works best: “I thought this might help you.”
Fair sharingKeep referral thank-yous fair
Share only with people who may genuinely need help. Thank-yous are checked before they are confirmed.
Do not refer yourselfA thank-you is for sending someone else to friendly tech help, not for your own booking.
One real request is enoughDo not create the same booking more than once or ask someone to submit fake details.
Only completed work can countA thank-you may not apply if the job is cancelled, refunded, unpaid, unsuitable or does not go ahead.
Use your link firstTo help us count it, the person should start through your referral link before booking.
No pressure: do not promise a guaranteed thank-you, create fake or repeat bookings, refer yourself, or pressure anyone to book.
Simple referral details
Create your referral link
Sign up first so the referral belongs to your account. Use only your name, email or mobile, and suburb to create the link.
Simple rule: referral rewards are paid only after the referred job is completed, the customer payment is received, and review is clear.
Contact only We ask for the minimum details needed to reply.No passwords Do not enter passwords, PINs or login codes.You choose You can request help now or share later.
No payment details now. We only ask for payment details later when there is available balance.
Create your referral link first
Sign up with only the basics first. We use the existing referral account, lead and reward tables to track the referral safely.
1. Sign upName, email or mobile, and suburb only.
2. Share linkYour existing referral code stays attached.
3. Job completedThe customer must receive real paid help.
4. Reward reviewPayment received, hold clear, then team approval.
Rewards are only paid after completed and paid jobs
A referral click or lead does not create an automatic payout. The existing reward ledger only becomes withdrawable after the referred job is completed, customer payment has been received, the hold/review period is clear, and the reward passes team review.
✓Referrer must have a signed-up referral account.
✓Customer job must be completed and paid.
✓Refund, repeat, abuse and whether it qualifies checks must be clear before payout.
This uses the existing referrer, lead, event, reward and payment records. It does not create a second referral or payout system.
Pick the correct next step for this referral page
Join if you want to share referrals. If you need tech help, move to the Quick Help request path instead.
- Join here if you want your own referral link.
- Use Quick Help if you are the customer needing support.
- Support can help separate referral questions from repair requests.
Joining and booking are separate steps
Use this page if you are adding referral details. Use Quick Help when you need tech help reviewed by our team.
1. Save referral details if needed
2. Keep the referral attached
3. Continue into Quick Help
Referral details help our team understand where the request came from. The repair request itself still uses the existing Quick Help path.
Your link can stay connected without extra steps
When someone starts through your referral link, the existing referral details can stay attached to their Quick Help request. That helps the team review any possible thank-you fairly, without asking them to repeat the story.
Link openedThe request can keep the referral code.Help requestedThe customer chooses what details to send.Thank-you checkedOnly suitable completed work can count.
This improves trust and repeat sharing by making the path clearer. It does not promise a reward or create a new setup.
A simple reason to share again
Send the link when it genuinely helps. A suitable paid job can create a possible 5% thank-you and send real work to the right support.
1. Share helpUse one message or your link.
2. They bookThe job must be suitable and paid.
3. Thank-you growsEligible jobs can add to your reward balance.
Best next step: copy one natural message, send it to one suitable person, then let them choose whether to continue.
Share help, support real jobs, and keep the thank-you clear.
The best referral is easy: send one useful link to someone who genuinely needs help. If their suitable paid job goes ahead, your possible thank-you can be checked using the existing referral record.
1. Share one clear linkThey choose whether to ask for help. No pressure and no confusing setup.
2. A provider may get useful workThe request can become a real local job for a suitable provider.
3. Possible 5% thank-youIf the job is suitable and paid, the existing referral flow can check the thank-you.
Make it repeatable: share when it genuinely helps someone, not as a spam message.
Your referral account details
This short form creates your referral link. No payment details are needed until a reward is available.
If there is immediate danger, call emergency services first
For suspicious messages, account access, remote access requests, banking/code pressure or unsafe behaviour concerns, pause and contact support before taking the next step.
What happens next?
You can share your link straight away. Any reward stays pending until the referred job is completed, payment is received, and final review is clear.
Referral: not supplied
Move from referral details to booking
After adding your details, the next useful step is the referred Quick Help path. That keeps the referral context with the request.
Good next step
- Add the safe contact details you want the team to use.
- Continue to referred booking.
- Do not submit the same referral twice.
Use existing paths
This guidance keeps your existing request, referral or support path together instead of starting another path.
validation polish
Check the referral details before you send them.
On mobile, keep the referral small and permission based. Use the existing form and only include details the person is comfortable sharing.
- Name, contact and a short help summary are enough to start.
- Do not include passwords, banking codes, recovery codes, medical details or private files.
- If details are sensitive or unclear, use support before submitting another referral.
form safety polish
Keep the referral form light, clear and permission based.
Use the existing referral form only for details the person is comfortable sharing. A referral is an introduction to help, not a promise of work, payment, speed, availability or outcome.
- Start with name, contact and a short reason for the referral.
- Do not ask for passwords, banking codes, medical details or private files.
- Use support first when the request is urgent, sensitive, unclear or already in progress.
status and support polish
Need to check or correct a referral?
Use the existing support path. Do not submit the same referral again just to check progress, change contact details or ask a privacy question.
- Use support when details are wrong, repeatd or sensitive.
- Use the current referral share path for a clean new introduction.
- Use Campus Help when the person needs student or campus help now.
status and safety polish
Need to change, check or pause a referral?
Use the existing support path instead of creating repeat referrals. This keeps the person on one safe thread and reduces confusion on mobile.
- Use support for wrong details, repeatd details or privacy questions.
- Use Campus Help only when the person needs student or campus help now.
- Use the referral pages for a clean new introduction.
We will review the safety concern carefully
The team reviews the information, looks for the safest next step, and contacts you if more detail is needed. Keep screenshots or messages if safe.