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A practical PC security checklist for Australian households and small offices.
A Reservoir resident's PC had been running with Windows Update disabled for 14 months. Three unpatched critical vulnerabilities. We enabled automatic updates, installed Malwarebytes, and removed two pieces of adware in a single visit.
Understanding the cause helps you make better decisions β and helps us fix it faster.
Running outdated Windows exposes known security holes that attackers exploit within days of patches being released. Auto-update should always be on.
Windows Defender is adequate for most home users if kept current. Third-party tools add real-time phishing protection and email scanning.
Outdated browsers and unreviewed extensions are a major attack surface. Use a modern browser and audit extensions quarterly.
Without a tested backup, ransomware can permanently destroy years of data. The 3-2-1 rule: 3 copies, 2 media types, 1 offsite.
Your result points to either an issue you can address yourself, or one that needs professional attention before it worsens.
You can handle: enabling Windows Update, checking Windows Defender is active and updated, reviewing browser extensions for unfamiliar additions, and enabling the Windows Firewall. These are safe, effective, and free.
You need professional help if: antivirus has been disabled and you didn't do it; you've noticed unknown software installed; your computer is sending emails you didn't write; or you've allowed a remote session from someone who called you.
If you are unsure which page to use next, call 0452 323 571 and we can point you to the most useful next step instead of making you guess.
For some households it provides a reasonable baseline, but layered habits like updates, backups, strong passwords and two-factor authentication still matter.
Keep Windows updated, protect email accounts, avoid reused passwords, enable backups and treat pop-up scare messages with suspicion.
Set up safer defaults, block obvious scam patterns, reduce unnecessary prompts and have a clear household rule for suspicious calls and pop-ups.
Use these links to move from research to the right service, local page, or next diagnostic step.
If you have read this page and already know the issue, the fastest next step is to call or WhatsApp. If you are still not sure, tell us the model, the fault and how urgent it feels β we will point you in the right direction.
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