You already have a website but customer enquiries are repetitive or easy to miss.
We can confirm the exact fit before any paid work begins.
Custom digital work beyond standard Website Care
AI Chatbot & Website Upgrades
Add practical website tools when the standard package is not enough — from customer enquiry assistants and smarter forms to automation, integrations and custom website improvements.
Melbourne North small-business website help. Serving Wollert, Epping, Lalor, Mill Park, South Morang, Mernda, Thomastown and nearby areas, with remote website work available more broadly where suitable.
Quick answer
Who is AI Chatbot & Website Upgrades for?
This option is designed for small businesses that need custom enquiry, automation or website functionality. It keeps the standard website scope understandable, makes ownership clear and separates larger custom work so the monthly care allowance stays useful.
In one sentence: Add practical website tools when the standard package is not enough — from customer enquiry assistants and smarter forms to automation, integrations and custom website improvements.
You want an AI-assisted enquiry flow that stays grounded in approved business information.
We can confirm the exact fit before any paid work begins.
You need forms, booking, customer records or process connections beyond standard Website Care.
We can confirm the exact fit before any paid work begins.
You want custom work scoped separately instead of hiding it inside a maintenance plan.
We can confirm the exact fit before any paid work begins.
Package and scope
What you get
Quoted to scope
Custom work is priced separately before it starts.
Custom scope · Acceptance and revision scope confirmed in the written quote.
- AI chatbot or enquiry assistant discovery
- Website enquiry and FAQ flow design
- Custom forms and lead-capture improvements
- Process automation between approved business tools
- Booking, customer records or API integration where technically suitable
- Custom WordPress functionality where appropriate
- Human review of important customer-facing answers and actions
- Testing, rollout and handover defined by the project scope
Ongoing care
- This is not automatically included in Solo or Small Business Website Care
- Discovery, build and integration work is quoted separately
- Third-party AI, messaging, customer records, API and software charges remain separate
- Website Care members may receive preferred pricing on eligible labour
- Ongoing support can be scoped where the system genuinely needs it
Clear limits protect the package price
What is not automatically included
Standard Website Care is intentionally narrower than a custom development project. Larger jobs are discussed first, then quoted separately so there are no surprises.
Major redesign or new templates
New page systems, significant layout redesign, large content builds and major service updates are separate project work.
Custom functions & integrations
Ecommerce, booking systems, customer records integrations, APIs, custom PHP/plugins and complex forms are quoted separately.
Third-party costs
Domains, hosting, premium licences, paid plugins, advertising, AI/API usage and third-party subscriptions are separate unless expressly quoted.
No unused-time rollover
Included monthly website-change time resets each month. It does not accumulate, convert to cash or become credit for another service.
Your website stays yours
Customer ownership is part of the service design.
Where reasonably practical, your business owns and controls the domain, WordPress website, hosting and key accounts. If Website Care ends, the website remains yours; our routine maintenance, monitoring and monthly change allowance stop.
For an existing WordPress site, we first check the theme, plugins, hosting, backups, licences, admin access and obvious security issues. Cleanup or service update may need to be quoted before ongoing care starts.
Monthly change time
Project or change request quoted before work starts. Routine care tasks such as standard WordPress updates and health checks do not normally reduce that customer-requested change allowance.
Time required to correct an error directly caused by our Website Care work is not deducted from the included change allowance.
Search, AI answers & local discovery
Built so customers and search systems can understand what the business offers.
The standard build uses crawlable HTML, sensible headings, page titles and descriptions, team-only links, clear service wording and structured information where appropriate. That helps conventional search systems and AI answer systems understand the page, but it is not a promise of rankings or an ongoing SEO campaign.
SEO-ready foundation
Indexable pages, canonical URLs, descriptive titles, team-only links, image alt text and clean service-page structure.
GEO / answer-ready wording
Direct answers, FAQs, service boundaries, ownership details and location context written in plain English so customers and answer systems can interpret the offer.
Local relevance
Service-area context can reference genuine areas you serve, including Melbourne North and relevant nearby suburbs, without creating thin repeat location pages.
Human-first content
Useful information comes before keyword repetition. Search visibility is supported by clarity, not by stuffing pages with unnatural phrases.
Related website and business services
Choose the closest next step.
Questions before you choose
AI Chatbot & Website Upgrades FAQs
Is an AI chatbot included in Website Care?
No. AI chatbots, automation, custom integrations and substantial website functions are separate project work unless they are specifically included in a written quote.
Can the chatbot answer anything customers ask?
A useful business chatbot should be constrained to approved business information and clear handoff paths. Important pricing, diagnosis, payment or approval decisions should remain governed and human-reviewed where required.
Can you connect the website to our customer records or booking system?
Often, yes, depending on the platform, API access, security requirements and the process you need. We review the existing tools before confirming scope.
Do AI usage charges come with the project price?
Third-party AI/API usage, SMS, customer records, booking, hosting or software subscription fees are separate unless the written quote expressly includes them.
Can this work be added to an existing website?
Yes, where the existing website and hosting are suitable. Older themes, incompatible plugins or insecure setups may need cleanup or service update first.
How do you price custom website upgrades?
We scope the outcome, integrations, risks and acceptance criteria first, then provide a written project quote. Small straightforward changes may instead be handled under the current Website Care member rate.
Tell QuoteMe what you need
Continue in QuoteMeStart with the package, then adjust the details before sending.
QuoteMe receives the source page and package intent so you do not have to start from a blank form. You can still change the website size, describe an existing site, add custom requirements or ask for a different option before submitting.
Prices are in Australian dollars and include GST where shown. Final scope depends on the written quote. Third-party licences and subscriptions are separate unless stated. Website Care Terms and Business Project Service Terms apply as relevant.