Why We Do Not Ask for Passwords or One-Time Codes

Customer safety promise: No passwords or one-time codes. Evidence is considered before deletion. Important actions are explained before they are performed.

Passwords remain private

Customers enter passwords themselves when needed. They should not read them aloud, send them in messages or place them in booking notes.

One-time codes are also private

A one-time security code can approve a login, password reset or payment. Customers should never give these codes to a technician or unexpected caller.

We guide without taking control

A technician can explain where to click and what to check while the customer keeps control of their own account and device.

Stop if something feels wrong

If anyone asks for a password, PIN, banking login or one-time code, pause and verify who they are using an independent contact method.

Free checks before booking

Use these free checks for a first review. They can help you slow down, identify warning signs and prepare useful details before deciding whether hands-on support is needed.

Fake Tech Support Call CheckCheck warning signs from an unexpected support or security call.One-Time Code Safety CheckUnderstand why verification codes must stay private.Suspicious Message CheckerReview messages asking for logins, payments or security codes.Remote Access Scam CheckCheck what to do if someone asked to control your device.

View all free scam tools

Do not enter passwords, one-time codes, banking login details, full card numbers or identity document numbers into a public checker.

Need hands-on scam help?

Tell us what happened in your own words. Do not include passwords, one-time codes, banking login details or full card numbers.

Start scam safety help Use free scam tools first