Plain-English task
Describe the device, goal and practical problem.
NDIS technology support
Plan-Managed NDIS Tech Support Melbourne
Quick facts
Helpful information
- Start here
- NDIS QuoteMe pathway
- Similar help
- Ndis Ipad Device Confidence Doreen
- Updated
- 13 August 2026
These links use current Your IT & Tech Mates information. A technician confirms the work and price before paid work starts. NDIS funding, claimability and plan-manager decisions remain separate human decisions.
Smart QuoteMe matching
Start with the participant's technology task — not an item number
Our existing NDIS QuoteMe pathway can organise the request and show up to three possible matches from the current Support Catalogue snapshot manually approved by Your IT & Tech Mates staff.
Possible catalogue shortlist
Review up to three possible matches, or choose none.
Human review
The participant and plan contact check plan, budget and claim requirements; Your IT & Tech Mates reviews the actual scope and fixed quote.
Plan-managed pathway
What a plan manager needs from a technology request
A useful request should make the technology scope understandable before anyone tries to decide which catalogue item or claim path may fit.
Participant goal and practical task
What does the participant need the device, connection or accessibility feature to do?
Clear service scope
What setup, troubleshooting, repair or coaching is actually being requested?
Quote and invoice clarity
Your IT & Tech Mates can provide a reviewed scope, fixed quote before paid work and an itemised invoice. The plan manager keeps the normal payment and claim checks.
Provider status
Can a plan-managed participant use an unregistered provider?
Questions
Frequently asked questions
Can plan-managed NDIS participants use Your IT & Tech Mates?
Potentially, yes. Current NDIS guidance allows plan-managed participants to choose registered or unregistered providers. Your IT & Tech Mates is not registered, and the support still needs to fit the participant's plan and current NDIS rules.
Does Your IT & Tech Mates choose the NDIS support item for the plan manager?
No. QuoteMe can show a shortlist of possible Support Catalogue matches from the current staff-approved snapshot. The participant and plan-management process keep the funding, budget, payment and claim decisions.
What should a plan manager send with a referral?
Start with the participant's technology goal, device, practical problem, suburb and any relevant service context. For the first request, there is usually no need to send the whole plan or unrelated medical information.
Can Your IT & Tech Mates invoice a plan manager?
Where the service arrangement is suitable, Your IT & Tech Mates can prepare a reviewed fixed quote and itemised invoice. The plan manager remains responsible for their normal provider-payment and claim checks.
Can NDIA-managed funding pay Your IT & Tech Mates directly?
No. Your IT & Tech Mates is not an NDIS-registered provider, so NDIA-managed NDIS funding is not offered as a Your IT & Tech Mates payment pathway.
Prepare the request
Two practical guides before the plan-management conversation
Family / nominee guide
Start with consent and the real technology task
Useful when a family member or nominee is helping the participant organise the request.
Device preparation
Prepare device and accessibility details
Useful before a visit when accessibility, connectivity, accounts or handover details matter.