You can refer someone who needs tech help by sharing your referral link or submitting their job details with permission. If the referred job becomes eligible, completed and paid, you may earn a referral reward.
A daughter in Epping notices her mum is struggling with email, popups and possible scam messages. Instead of trying to fix it herself, she refers the job to Your IT & Tech Mates using a referral link. Her mum starts through Quick Help, the team reviews the scam risk and safety steps, and the daughter may earn a reward if the job becomes eligible, completed and paid.
The daughter did not need to diagnose the problem, promise a price or explain technical terms. She simply passed on a trusted recommendation with permission.
A laptop stops working. A printer will not connect. A phone keeps showing popups. A family member may have clicked a suspicious link. In those moments, a trusted recommendation feels much better than a random search result.
That is why the Your IT & Tech Mates referral system is built around one plain idea: help someone get friendly tech help. The reward is a benefit, but the first purpose is to make the next step easier for the person who needs support.
A referral can come from a friend, family member, neighbour, customer, support worker, local business or community contact. The person referring the job does not need to diagnose the problem. They simply help the customer start the right process.
The first way is to share your referral link. The customer opens the link, starts Quick Help and the referral code is applied automatically. This is useful when the person can explain the issue themselves.
The second way is to submit a refer-a-job form with permission. This is useful when the person needing help is older, busy, stressed, not confident online, or simply wants someone else to pass on the first message.
The permission step matters. Referred customers should know that Your IT & Tech Mates may contact them about the tech help request. Referrals should not be used for spam, fake leads or surprise contact.
After a referred customer starts Quick Help, the team reviews the request. Some jobs may need an official quote. Some may be hourly IT support. Scam or hacked-account concerns may need safer first steps before a visit is booked. Device repairs may need model details, photos or inspection before pricing can be confirmed.
The referral reward is not paid just because a name was submitted. A reward only becomes eligible after the referred job is completed, paid in full and reviewed. This protects the customer, the referrer and the business.
This keeps the program fair. Real customers get help. Referrers are rewarded when the referral turns into eligible paid work. Your IT & Tech Mates receives warmer leads from people who already trust the recommendation.
The reward guide is simple. All amounts are per eligible completed and reviewed referral job:
The minimum withdrawal amount is $25 available referral balance. Rewards are reviewed manually before any withdrawal is approved.
Referral rewards are eligible, not guaranteed. All rewards are reviewed by Your IT & Tech Mates before becoming available for withdrawal. See the referral policy for full terms.
Customers benefit from referrals because they are not left guessing where to start. Quick Help gives them a simple path to describe the issue in plain English. They do not need to know whether the problem is hardware, software, networking, scam safety or onsite support.
Customers are reminded not to send passwords, banking codes, device passcodes, card details or private documents through public forms. A technician or admin team member still confirms official advice, quotes and next steps privately.
No. You only need to know someone who needs help and have permission to refer them. Your IT and Tech Mates handles the diagnosis, quote and repair.
No. The referred job must be completed, paid in full and reviewed before a reward can become available. Rewards are generally held for at least 14 days after payment is confirmed.
Yes, but self-referrals, fake referrals and duplicate claims may be declined under the referral policy. The customer must be referred with their permission.
If the referred customer does not complete an eligible paid job, no referral reward is payable.
Jobs under $100 earn $0. Jobs of $100–$299 may earn $10. Jobs of $300–$599 may earn $20. Jobs of $600 or more may earn $30. The minimum withdrawal amount is $25 available referral balance. All rewards are reviewed before payment.
Refer a job today or create your referral link. Help them start Quick Help safely, and you may earn a reward if the job becomes eligible, completed and paid.
Quick Help is the fastest way to send the right repair details without needing to know the exact technical name for the issue. A real technician reviews every request.
Guide only until confirmed by a technician. Never send passwords, PINs or banking codes through public forms.
Share Your IT & Tech Mates with a neighbour, friend or family member. The referral and reward system is powered by TheFixers.app — a practical platform connecting local customers with trusted independent tech professionals.
Referral rewards are eligible, not guaranteed. Subject to eligibility, completion and manual review. Powered by TheFixers.app.