Five plain-English case studies covering how to refer someone who needs tech help, how the reward model works, how QR code referrals work in person, why rewards are reviewed before payment, and how small service businesses can build similar referral workflows.
You share your referral link or submit a refer-a-job form with permission. If the referred customer completes an eligible paid job that is reviewed by Your IT & Tech Mates, you may earn a referral reward. Rewards are not instant — they are reviewed manually before becoming available.
The five case studies below cover each part of this process in detail — from the first referral through to reward review, withdrawal and how the same workflow applies to other service businesses.
How a simple referral link or refer-a-job form connects someone who needs tech help with a team that can assist — and how rewards work if the job becomes eligible, completed and paid.
How the reward model works for people who refer jobs but do not do the repairs themselves — the reward tiers, the manual payout process, and what referrers should and should not do.
How a referral QR code works in person — what the scan does, where to use printed flyers or counter cards, and how the referral code is applied automatically when the customer opens Quick Help.
Why there is a 14-day hold and a manual admin review before any referral reward or withdrawal is approved — and how that protects honest referrers and keeps the program fair.
How word-of-mouth becomes a trackable workflow — what the system needs, who benefits, how it connects to quotes and invoices, and how Your IT & Tech Mates built its own referral system first.
All amounts are per eligible completed and reviewed referral job:
Minimum withdrawal: $25 available referral balance. Payouts are reviewed manually before approval. Rewards are eligible, not guaranteed.
All referral rewards are subject to eligibility, completion, payment and manual review. See the referral policy for full terms.
Share your referral link or submit a refer-a-job form with permission. If the referred customer completes an eligible paid job reviewed by Your IT and Tech Mates, you may earn a referral reward. Rewards are reviewed manually before becoming available.
No. You only need to know someone who needs tech help and have their permission to refer them. Your IT and Tech Mates handles the diagnosis, quote and repair.
The minimum withdrawal amount is $25 available referral balance. Payouts are reviewed manually before approval.
Yes. Your IT and Tech Mates can help small service businesses design referral, quote, invoice and customer workflow systems. Contact through Quick Help to discuss your specific needs.
Yes. The referral dashboard includes a QR code, short link and printable flyer for in-person sharing at local events, businesses, community spaces or with family and friends.
How Your IT & Tech Mates builds practical AI and software systems — quoting, invoicing, intake, automation, payment tracking and scam safety workflows.
Real local tech support stories — laptop repairs, data recovery, scam help, NDIS support, seniors, Wi-Fi and small business AI from Epping, Wollert and surrounding areas.
Practical AI and software tools for small service businesses — quoting, booking, follow-up, admin automation and customer workflow systems.
Quick Help is the fastest way to send the right repair details without needing to know the exact technical name for the issue. A real technician reviews every request.
Guide only until confirmed by a technician. Never send passwords, PINs or banking codes through public forms.
Share Your IT & Tech Mates with a neighbour, friend or family member. The referral and reward system is powered by TheFixers.app — a practical platform connecting local customers with trusted independent tech professionals.
Referral rewards are eligible, not guaranteed. Subject to eligibility, completion and manual review. Powered by TheFixers.app.