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TheFixers + Your IT & Tech MatesClear brand promise

TheFixers is the customer entry point for local technology help. Your IT & Tech Mates helps review, coordinate and deliver requests safely.

You only need to start one request. Staff keep the right Quick Help, referral or support context attached behind the scenes.

Campus support page live readiness

Final check before the campus support page loop is treated as ready.

This page closes the campus support page public loop by pointing support pages to the existing explain, onboarding, referral pack, room, skill-tag, referral and Quick Help surfaces. It adds readiness guidance only; it does not create another campus flow.

Open existing room Onboarding guide Referral pack

Live readiness path

Understand the public role.
Use the campus support page explain page to describe safe, simple referral support.
Complete onboarding expectations.
Use the existing ambassador and campus onboarding links for suitability, boundaries and conduct.
Use approved sharing assets.
Use the current referral pack, QR and share-code links so attribution stays in one place.
Track activity from the existing room.
Campus support page activity should stay linked to the existing ambassador room and skill-tag surfaces.
Send real help requests through official intake.
Customer or student support requests go to Campus Help, student referral or Quick Help, not private messages or spreadsheets.

Reusable live links

Campus support page explainStart here for plain-English role boundaries.
Open guide
Onboarding wrapperUse existing ambassador/campus links for onboarding context.
Open onboarding
Referral packUse existing QR, flyer, share-code and campaign-kit assets.
Open pack
Room guideUse the existing ambassador room as the home base.
Open room guide

Safety and privacy checks

No private credential collectionDo not ask for passwords, one-time codes, banking details, private documents or screenshots outside approved support paths.
No diagnosis or quote promisesSupport pages can refer and explain the pathway, but staff and approved providers handle review, pricing and work decisions.
No guaranteed incomeReferral activity does not guarantee work, payment, commission, reward eligibility or payment timing.
No staff bypassReview, approval, attribution, reward review, quality and customer safety checks stay in existing admin processes.

Existing systems stay the source of truth

Campus linkUse the existing campus ambassador link.
Campus link
Student referralUse the existing student-friendly referral link.
Student referral
Share codes and QRUse current sharing and referral-credit surfaces.
Share codesQR
Skill tagsUse the existing skill-tag surface for support page strengths and boundaries.
Skill tags
Campus HelpUse the current campus help path for campus-specific support context.
Campus Help
Quick HelpUse Quick Help when someone needs real support reviewed.
Quick Help

Do not launch if these are unclear

Who reviews issues?Staff review must be clear before campus sharing goes live.
Where do requests go?Requests must go through Campus Help, student referral or Quick Help, not ad hoc channels.
What can support pages say?Support pages can explain and refer. They cannot promise repairs, prices, income, priority or provider assignment.
How are rewards reviewed?Any reward or local-income language must point to existing review rules and avoid guarantees.

Not sure where to go next?

Use the ambassador and campus support page path guide to move between the existing explain pages, onboarding, referral tools, room guidance and help handoff without starting a repeat flow.

Open path guide
Trust evidence

What our trust notes mean

Reviews, referral proof, warranty notes and provider trust signals are shown only after staff have evidence to support them.

Please do not share passwords, banking codes, PINs or one-time codes in any request.