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TheFixers + Your IT & Tech MatesClear brand promise

TheFixers is the customer entry point for local technology help. Your IT & Tech Mates helps review, coordinate and deliver requests safely.

You only need to start one request. Staff keep the right Quick Help, referral or support context attached behind the scenes.

Campus support page room guide

Use the existing ambassador room as the campus support page home base.

Campus support pages should not have a second room, second referral tracker or second skill profile. This guide points them to the existing room, campaign, QR, share-code, student referral and skill-tag surfaces already used by the ambassador and campus support page loop.

Open existing room Campus support page skill tags Referral pack

What support pages should use

RoomUse the existing ambassador room for referral progress, sharing actions, lifecycle prompts and next steps.
Existing room
Campus linkUse the current campus ambassador link so campus context stays attached to the existing onboarding and referral system.
Campus link
Skill tagsUse the existing skill-tag surface to explain safe support page strengths without creating a second profile system.
Skill tags
Share assetsUse current campaign-kit, QR and share-code pages for campus sharing and attribution.
Campaign kitQR

Suggested room flow

Start with onboarding.
A support page should understand campus boundaries before using the room, QR, share-code or referral pack links.
Open the existing room.
The ambassador room remains the status home for campus support page sharing activity.
Use share-code and QR links.
Campaign-kit, QR and share-code tools keep attribution in the current system.
Send help requests to official intake.
Campus support pages send people to student referral, Campus Help or Quick Help instead of collecting private details.

Room boundaries

No second roomDo not build or use a separate campus support page room while the ambassador room already covers progress and sharing actions.
No private notesDo not store passwords, one-time codes, personal documents, banking details or screenshots outside approved request paths.
No reward promisesRoom activity does not guarantee income, commission, work, payment timing or reward eligibility.
No staff bypassStaff review, provider assignment, reward review and customer safety checks stay in the existing admin links.

Room links for campus support pages

Student referralUse this for student-friendly referral handoff without creating a new form.
Student referral
Share codesUse the current share-code surface for tracked campus sharing.
Share codes
Quick HelpUse Quick Help when a person needs a real support request reviewed.
Quick Help
Staff skill reviewStaff can review campus support page skill-tag readiness from the current admin surface.
Admin skill tags

Next step

Use this guide as the bridge between campus support page onboarding, the referral pack and the existing ambassador room. It adds navigation and expectation-setting only.

Campus support page onboarding Existing room Referral pack

Existing ambassador, referral, QR, share-code, campaign-kit, skill-tag, staff review and Quick Help systems remain the source of truth.

Not sure where to go next?

Use the ambassador and campus support page path guide to move between the existing explain pages, onboarding, referral tools, room guidance and help handoff without starting a repeat flow.

Open path guide
Trust evidence

What our trust notes mean

Reviews, referral proof, warranty notes and provider trust signals are shown only after staff have evidence to support them.

Please do not share passwords, banking codes, PINs or one-time codes in any request.

Live readiness

Final readiness guidance is available before campus support page sharing goes live.

Live readiness