TheFixers + Your IT & Tech MatesClear brand promise

TheFixers is the customer entry point for local technology help. Your IT & Tech Mates helps review, coordinate and deliver requests safely.

You only need to start one request. Staff keep the right Quick Help, referral or support context attached behind the scenes.

Trusted referrals and local income

Help neighbours find real tech help.

TheFixers.app ambassadors introduce people to the existing help pathway. You share approved referral links and plain-English guidance. The customer still chooses what to share, and staff review the request before work, payment or provider assignment starts.

What ambassadors do

Make warm introductionsShare a simple link with people who already trust you and may need friendly local tech help.
Use approved wordingExplain the service in plain language without overpromising outcomes, pricing, availability or speed.
Respect privacyDo not collect passwords, banking codes, private files, medical details or one-time login codes.
Let the system review itReferrals flow into the current referral and Quick Help pathway so staff can check suitability and risk.

Who this is suitable for

Ambassador sharing can suit community organisers, students, local business owners, neighbourhood helpers, support coordinators and trusted connectors who already hear about tech problems from people around them.

It is not a way to bypass provider checks, collect customer details privately, promise urgent attendance or guarantee paid work.

Already sharing?

Use the status map to find the existing ambassador dashboard, share-code, attribution and referral dashboard routes. It does not create a new tracker; it points you back to the approved tools.

Ready to apply?

Use the eligibility wrapper first, then continue into the existing ambassador-network onboarding form. This keeps signup, zone review, share-code review and admin approval in the current system.

How a referral is reviewed

You share the approved referral link.
The link points into the existing referral path, not a duplicate flow.
The customer accepts and requests help.
They choose what to tell TheFixers.app and can continue to Quick Help when ready.
Staff review the request.
Your IT & Tech Mates helps check safety, suitability, privacy and next steps before work proceeds.
Status and reward handling stays controlled.
Any eligible reward or local income pathway follows approved rules after valid referral activity is reviewed.

Reward and local income clarity

Rewards are reviewed, not automatic. Read the plain-English local income rules before sharing, so customers are not pressured and ambassadors do not promise payment, timing or outcomes.

Trust and safety rules

No guaranteed work or paymentDo not promise earnings, commissions, jobs or payment outside the approved program rules.
No pressurePeople should feel free to ignore the link, ask questions or contact support first.
No private troubleshootingUse the referral pathway instead of taking control of devices, accounts or personal data yourself.
No false claimsDo not imply you are staff, a verified provider or authorised to quote unless you have been formally approved.

Local income and rewards

The footer promise says trusted referrals and local income because good introductions can help local people find support and can create approved earning pathways. Rewards are not automatic. They depend on the current program rules, valid referral tracking, completed review steps and any checks required by staff.

This page explains the pathway. It does not create an employment offer, franchise offer, guaranteed work allocation or guaranteed commission.

Not sure where to go next?

Use the ambassador and campus helper path guide to move between the existing explain pages, onboarding, referral tools, dashboard guidance and help handoff without starting a duplicate flow.

Trust evidence

What our trust notes mean

Reviews, referral proof, warranty notes and provider trust signals are shown only after staff have evidence to support them.

Please do not share passwords, banking codes, PINs or one-time codes in any request.

Before you take part

Before you take part: Opportunity, referral, provider, job-board, ambassador, invoice and payment pathways are designed to help people explore suitable work, introductions, customer support, referral, project, provider or service opportunities. They do not guarantee jobs, income, referrals, rewards, reviews, approvals, ongoing work, payment timing or customer outcomes. Participation does not automatically create an employment, contractor, agency, partnership or franchise relationship with thefixers.app or Your IT & Tech Mates unless a separate written agreement says so. Each person must only accept suitable tasks, use official payment and support pathways, follow safety and guidance rules, avoid overpromising, and meet any tax, legal, licensing, campus, age, consent or parent/guardian requirements that apply.