Student Campus Helper, Volunteer Proof and Resume Showcase Terms

1. Who these terms apply to

These terms apply to students, campus helpers, peer helpers, student ambassadors, students asking for help, referrers, parents or guardians where relevant, and anyone who uses a Student Campus Helper page, mission, resume proof card, thank-you note, share card or related student pathway.

These terms must be read with our Website Terms and Conditions, Service Terms, Privacy Policy, Campus Help and Academic Integrity Policy, Profile and Showcase Policy, Media Upload and Profile Image Policy and any service-specific term that applies.

2. What Student Campus Helper is for

Student Campus Helper is designed to help students start small, help other students safely, build confidence and collect proof of practical skills. It may include campus peer-help missions, study organisation tasks, soft-skill practice, technology setup help, digital tool support, communication practice, referral/share cards and resume proof.

It is not a guarantee of employment, paid work, course credit, job placement, future income, referral rewards, public promotion, paid review approval, official qualification or endorsement by a school, TAFE, university or other education provider.

3. Volunteer tags and unpaid campus peer help

Where a task, mission or resume item is volunteer-based, it must be clearly shown with a Volunteer tag. Volunteer proof must stay separate from paid job proof.

Volunteer campus peer help is intended for learning, confidence-building, community participation and student benefit. It must not be used by a business, provider, organisation or customer to replace paid work that would normally be done by an employee or paid contractor.

If a task appears to be paid work, productive business work, customer-facing commercial work, work outside the student’s safe skill level, or work where the business receives the main benefit, we may pause, refuse, redirect or move the task to a paid review pathway.

4. Paid pathway review

Students may express interest in paid work or paid review, but paid pathway access is not automatic. Paid work may require suitability checks, age checks, work rights, insurance, supervision, customer suitability, task scope review, payment terms and written approval.

Safe volunteer or practice tasks may count towards private progress. They do not automatically approve the student for paid customer work, provider work, home visits, device pickup, business support, cybersecurity help, repair work or paid referrals.

5. Mission board, skill proof and soft skills

Campus missions may help students practise technology skills, study skills, business communication, planning, organisation, teamwork, customer care, follow-up, privacy awareness and digital tools.

Mission cards, skill tags and resume proof are intended to describe what a student practised. They are not a promise that the student has mastered a skill, completed a qualification, passed a course, received a job reference or met an employer’s requirements.

Students must be honest about their skill level and must not claim experience, results, endorsements, qualifications or paid work that did not happen.

6. Resume showcase, share cards and public proof

A student resume showcase or share card may show selected skill tags, volunteer proof, mission examples, thank-you notes, campus helper status, soft skills and links to student pathways. We may limit, edit, hide or remove any profile item that may be unsafe, misleading, private, unsuitable, disputed or not properly reviewed.

Students must not publish another person’s private information, device details, account details, passwords, private messages, screenshots, grades, assignment content, sensitive personal information, payment information or health information in resume proof or share cards.

Volunteer proof should be labelled as Volunteer. Paid work proof should be labelled separately where applicable. A student must not present volunteer work as paid employment.

7. Peer thank-you notes and endorsements

Peer thank-you notes and endorsement tags are optional. They may help a student show communication, patience, organisation or helpfulness, but they are not formal employment references unless we expressly say so in writing.

Thank-you notes and endorsements must be genuine, respectful, privacy-safe and not misleading. We may remove or hide any note that includes private information, bullying, pressure, false claims, payment requests, unsafe advice or content that may harm another person.

8. Safety, privacy and tasks that need review

Some tasks are not suitable for automatic volunteer credit or peer help. These may include account or password access, banking or payments, private documents, device custody, data recovery, cybersecurity incidents, suspected scams, harassment, family safety concerns, business customer work, repair work requiring tools, or any task involving sensitive information.

These tasks may require review, referral to an adult, provider, technician, education provider, parent/guardian, support service or another suitable person.

9. Academic integrity and study help

Campus Helper can support study organisation, planning, technology setup, digital tools and understanding how to approach a task. It must not be used to complete another student’s assessment, write assignments for them, cheat, impersonate, bypass school or university rules, or submit work that is not their own.

Students are responsible for following their school, TAFE, university, course, placement and exam rules.

10. Age, consent, eligibility and work rights

Students must only use pathways that are suitable for their age, location, course, skill level, availability, visa conditions and work rights. A parent, guardian or education provider consent may be required for some students or some activities.

We may refuse, limit or pause access if the student is not eligible, does not provide requested information, or if participation may create a safety, privacy, legal, work-rights, insurance or suitability concern.

11. Referrals, sharing and campus ambassador activity

Students may share privacy-safe campus helper links, referral links, QR codes, invite cards or profile cards where permitted. Sharing must be respectful, truthful and not spammy, misleading, high-pressure or harassing.

Referral rewards, ambassador rewards or other incentives are not automatic. They are subject to the relevant referral, ambassador, payment and integrity terms.

12. Consumer rights and limits

Nothing in these terms excludes, restricts or changes rights, guarantees or remedies that cannot be excluded under the Australian Consumer Law or other applicable law.

To the extent permitted by law, we may change, pause, limit or withdraw Student Campus Helper features where needed for safety, privacy, compliance, fairness, technical reliability, misuse prevention or service improvement.