Your IT & Tech Mates

Cookie policy

How cookies, referral attribution, analytics and similar browser technologies may be used on Your IT & Tech Mates websites.

Last updated: 15 May 2026

Plain-English summary: cookies help the website remember basic settings, keep forms and referral links working, understand which pages are useful, and improve safety. We do not ask customers to put passwords, PINs, MFA codes, banking codes or payment details into public forms.

1. What cookies are

Cookies are small text files stored by your browser. Similar technologies include local storage, session storage, tracking pixels, log files and analytics identifiers. Some are needed for the website to work. Others help us understand website use or measure referral links.

2. Types of cookies we may use

Essential cookies

Used for website security, form function, session continuity, fraud prevention and customer/referral dashboard access.

Referral attribution

Used to remember a referral code or link so an eligible referral can be reviewed later. Referral rewards are still manually checked.

Analytics cookies

Used to understand which pages are visited and how the website can be improved. Analytics should not be used to collect unnecessary sensitive information.

Marketing or social pixels

Only used if enabled on the website. These may help measure campaigns or social sharing and should be disclosed here and in the privacy policy.

3. Why we use them

To keep website forms, Quick Help and customer tools working.
To remember referral links or campaign source information.
To improve website speed, content, safety and reliability.
To understand general website performance and popular pages.
To support security, anti-spam and abuse prevention.

4. Managing cookies

You can usually block or delete cookies in your browser settings. Some website functions, dashboards, referral attribution or forms may not work properly if essential cookies or storage are blocked.

5. Third-party tools

If we use third-party services such as website analytics, embedded maps, social platforms, payment processors, hosting providers or security tools, those services may set their own cookies or collect technical information. Their use is subject to their own privacy and cookie terms as well as our privacy policy.

6. No public-form secrets

Do not submit device PINs, passwords, MFA codes, banking codes, recovery phrases, private keys, TFNs or payment card details through public website forms or Quick Help descriptions.

7. Related policies

Read this policy together with our Privacy policy, Quick Help terms and Referral terms.