Website terms

These terms explain the general use of the Your IT & Tech Mates website, guides, Quick Help entry points, referral pages and service information.

Information is general until confirmed

Website content, guides, examples, estimates, AI-assisted suggestions and automated information are general information only. A real technician/admin must confirm the final diagnosis, repair path, quote, warranty position and next step.

No sensitive details through public forms

Customers must not send passwords, PINs, passcodes, MFA codes, banking codes, payment card details, seed phrases, private keys, TFNs or private account secrets through public forms, referral pages, guide comments or Quick Help descriptions.

Referral participants

People who share referral links or introduce customers are independent participants in a manual referral reward program only. They are not employees, contractors, subcontractors, agents, partners, franchisees, joint-venture partners, technicians or authorised representatives of Your IT & Tech Mates. They cannot bind us, approve quotes, collect money, promise outcomes, provide warranties, represent themselves as technicians or perform work on our behalf.

Terms and policy directory

More detailed terms are available in our Service Terms, Terms and Conditions, Referral Policy, Disclaimer Policy and Safeguarding Policy.