Stop
Do not keep patching the same admin, quote, booking or customer follow-up problem if it keeps costing time or leads.
Free local tool · No login required · Built for Melbourne North homes and small businesses
Plain-English tech help
Backup Risk Calculator
Answer a few practical questions to see whether your photos, files and business documents are protected, partly protected or exposed if a device fails, files are deleted or a scam/ransomware event happens today.
Private by design: this tool runs in your browser. It is a helpful guide only and does not guarantee an outcome, diagnosis, recovery result or security decision.
Guided help format
Start here: what to do before you decide
This guide is organised for quick decisions, safer checks and clearer next steps.
Quick answer
Check whether your files, photos and business documents are protected against device failure, accidental deletion, theft, ransomware and failed cloud sync before something goes wrong.
Risk levelMedium
Do the safe checks first, then get advice before approving parts, labour or replacement costs.
Best first stepCollect details
Keep the model, symptom, photos, error messages and timing together before asking for help.
Local helpMelbourne North
Use this guide first, then choose Quick Help or the most relevant local service page.
Try
Map the current process, note where work is lost or delayed, and identify the one step that would save the most time.
Send
Send the workflow problem through Quick Help so it can be reviewd before building or changing a system.
Choose the right next step
Choose the step that solves the real problem first, then avoid adding extra tools, bookings or work until the next action is clear.
Before you book
- What changed before the problem started
- Device model, account, system or service involved
- Photos, screenshots, error messages or examples
- Whether files, study, work or customer enquiries are affected
Helpful next pages
Local tech help, not a repair chain. Clear quotes, no jargon, no fix no fee.
Data protection check
How exposed are your important files?
Answer the questions and get a practical risk level with next steps.
Indicative only: This free tool gives a general guide based on the details you enter. It does not guarantee a diagnosis, repair outcome, security result, data recovery result, account safety, business uptime or exact service recommendation. For urgent scam, banking, data loss, remote-access or business downtime concerns, speak to the relevant provider or a technician directly.
Why backup risk matters
A good backup protects against more than a broken laptop. It should also help with accidental deletion, lost devices, failed SSDs or hard drives, malware, ransomware, and cloud account problems.
The safest approach is usually automatic backup, more than one location, and a restore test so you know the files can actually come back when needed.
Stop using the device if
- A hard drive is clicking, disappearing or asking to be formatted.
- Important files vanished after accidental deletion or a failed transfer.
- You see a ransom note or files have strange extensions.
- An SSD, hard drive, USB or memory card is no longer detected.
Need help turning this result into a safe next step?
Use the result as a starting point, then call, WhatsApp or send the details through Quick Help. We can help you work out what is urgent, what can wait and what needs hands-on support across Melbourne's North.
FAQ
Backup risk questions
Is OneDrive, iCloud or Google Drive the same as backup?
Sometimes it helps, but sync is not always a complete backup. If a file is deleted, overwritten or encrypted, that change may sync. A safer setup includes version history, another backup location and a tested restore.
How often should I back up important files?
For everyday home use, automatic daily backup is a good baseline. For business files, the right timing depends on how much work you can afford to lose.
What should I do if my drive is clicking?
Stop using it. Clicking or disappearing drives can get worse with continued use. Do not install recovery software onto the same drive.
Does this calculator guarantee my files are safe?
No. It is indicative only. A proper backup check may need to confirm devices, cloud settings, version history and restore testing.
Can you help set up automatic backup?
Yes. We can help with OneDrive, iCloud, Google Drive, external drives, business file backup and practical restore testing.