Small-business outcomes before technology.

Practical digital improvements that help a small business run better

Start with one useful outcome: a clearer website, better enquiries, less repetitive admin, faster staff support or more reliable digital systems.

Your IT & Tech Mates technician helping a florist improve her website, customer enquiries and business workflow automation.
Available for local businesses across Melbourne's north
EppingWollertLalorMill ParkSouth MorangMerndaThomastownBundooraMacleod
Clear scope and outcomes

Choose the business outcome you need now

Each package solves a defined problem and can stand alone. You can connect more systems later only when the first stage proves useful.

Rapid Business Website

A professional one-page, five-page or expanded website delivered with clear ownership.

Indicative from $1,190

Workflow Automation

Connect forms, email, spreadsheets, tasks and approved business tools.

Indicative from $1,490

Internal AI Assistant

Help staff retrieve approved procedures and prepare controlled drafts or summaries.

Indicative from $3,490

AI System Integration

Connect the website, email, Microsoft 365, Google Workspace or task systems.

Quoted by scope

Any starting prices shown are indicative only. Final scope and price are confirmed after review.

How the project works

1. ReviewUnderstand the current website, enquiry or admin process.
2. DesignMap the smallest practical improvement.
3. BuildConfigure the agreed website or workflow.
4. TestTest normal, incomplete and failure scenarios.
5. LaunchTrain the owner and monitor the early result.

Important scope boundaries

Pricing is based on a defined scope. Third-party subscriptions, advertising, licences, extensive content creation, major custom development and work outside the agreed inclusions are quoted separately. AI-generated outputs remain subject to human review.

Common questions

Do we need to replace our current systems?

Not necessarily. The first option is usually to improve or connect what the business already uses.

Can you automate confidential work?

Only after permissions, data handling and human-review boundaries are defined. Some sensitive processes should remain manual.

Do you provide ongoing SEO?

No ongoing SEO campaign is included by default. Websites receive sensible technical and search-ready foundations.

Can you integrate Microsoft 365 or Google Workspace?

Yes, where the required permissions and supported integration methods are available.

How is a project priced?

Simple fixed-scope work uses published starting prices. Multi-system projects require discovery and a written scope.

Illustrative business scenario

Example: moving from scattered tools to one practical starting system

This example shows how the service could be applied. It is not a claim about a specific customer or guaranteed result.

Before

Where time or opportunity is being lost

A small business has an outdated website, enquiries arrive in several places and the owner manually copies details between email, notes and spreadsheets.

Practical improvement

What we could put in place

Start with a clearer website and one high-value workflow, such as structured enquiry intake and staff-ready summaries.

Business value

How it may help

The business looks more professional, customers know what to do next and the owner reduces repetitive handling without attempting a risky all-at-once rebuild.

Start with the biggest business friction

Tell us where customers, staff or information get stuck. We will recommend a practical first stage rather than unnecessary complexity.

One connected service system

Need help or referring someone?

Your IT & Tech Mates uses TheFixers.app to manage QuoteMe requests, tracked referrals, quotes and customer follow-up in one connected system.

2

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