1. Capture the booking request
A form, a message or a call that records the customer details, job type, suburb and preferred timing.
A form, a message or a call that records the customer details, job type, suburb and preferred timing.
A short SMS or email confirming the time, address and what to expect. Reduces no-shows and callbacks.
A reminder the day before or the morning of the job. Keeps the customer informed and reduces wasted travel.
Start with a manual booking form, a shared calendar and SMS confirmations. Only move to a booking app when the volume demands it. Many mobile tradies never need more than a good calendar and a reminder habit.
Quick Help is the fastest way to send the right repair details without needing to know the exact technical name for the issue. A real technician reviews every request.
Guide only until confirmed by a technician. Never send passwords, PINs or banking codes through public forms.
Share Your IT & Tech Mates with a neighbour, friend or family member. The referral and reward system is powered by TheFixers.app — a practical platform connecting local customers with trusted independent tech professionals.
Referral rewards are eligible, not guaranteed. Subject to eligibility, completion and manual review. Powered by TheFixers.app.
We help small trade businesses set up practical systems for admin, enquiries, quotes, job notes and follow-up. No jargon, no overselling.
Supporting local small businesses and tradies across Melbourne's North and nearby areas.
Related support
These tradie pages connect back to our main small-business services, so you can move from one admin problem to the right practical support.