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Your IT & Tech Mates

Check your repair status and documents

Use the email or phone number from your booking plus one of the reference numbers we sent you. For security, both details must match before we show links to your pickup receipt, quote, invoice or customer job summary.

What number can I use?
  • Job number for example QH-20260510-9284
  • Quote number from your repair quote message or email
  • Invoice number for example INV-20260512-9688
  • Pickup receipt number where available
You can also use an invoice number such as INV-20260512-9688.
Your IT & Tech Mates protects your job details by checking your contact information and reference number together. We do not show technician-only notes or device PIN/passcode details on this page. Need help? Call 0452 323 571.