Device diagnostics hub
See the full set of checks for screens, ports, heat, water damage and slow devices.
Diagnose laptop overheating, loud fans, thermal throttling and shutdowns with plain-English next steps.
Your result points to either a manageable issue you can address yourself, or a fault that needs professional attention before it gets worse.
Understanding why a problem happens helps you make better decisions β and helps us fix it faster.
The most common cause. Dust accumulates over 1β3 years and blocks airflow, causing temperatures to spike under load.
The paste between the CPU and heatsink dries out over 3β5 years, dramatically reducing heat transfer efficiency.
A fan that no longer spins at full speed can't move enough air β often indicated by unusual noises or silence under load.
Malware, Windows Update, and antivirus scans can peg the CPU at 100% even when you're not doing anything visible.
Using a laptop on fabric surfaces blocks intake vents. A laptop stand with active cooling can make a significant difference.
You can try: using the laptop on a hard flat surface, blowing compressed air through the vents, and checking Task Manager for runaway processes. These are safe first steps that address the most surface-level causes.
You need professional repair if: temperatures exceed 90Β°C under any normal load, the fan is making grinding or rattling sounds, the laptop shuts off under light use, or compressed air hasn't improved things after a week. Internal cleaning and thermal paste replacement require disassembly.
If you are unsure which page to use next, call 0452 323 571 and we can point you to the most useful next step instead of making you guess.
Often because of heat buildup, blocked airflow, dried thermal paste or software that is driving the processor too hard.
Basic steps like using a hard surface, clearing vents and closing runaway apps are safe. Internal cleaning and paste replacement are usually better left to a technician.
Over time it can shorten the life of the battery, processor and other components, especially if shutdowns and throttling are already happening.
Use these links to move from research to the right service, local page, or next diagnostic step.
If you have read this page and already know the issue, the fastest next step is to call or WhatsApp. If you are still not sure, tell us the model, the fault and how urgent it feels β we will point you in the right direction.
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