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Jobs waiting

Open a job, read the plain summary, then accept only if you can help safely.

On mobile, use the main button in each section first. Ask admin if the job, price, time or next step is unclear.

Refer a Friend

You were referred by someone who wants to help

You can look around first. Starting Quick Help does not mean paid work starts immediately; we check the request and explain the next step.

1. Send the linkUse a normal message: “I thought this might help you.”
2. They decideYour friend can read it first, ask a question, or start Quick Help.
3. We check itIf their job goes ahead, we check whether a 5% thank-you applies.
Only share with people who may genuinely need help. To be counted, they should start through your referral link before booking.
Referral thank-you

Your referral link has been kept

You came through a referral link. You stay in control, and paid work does not start until the next step is clear.

Example: a AUD 300.00 job could mean AUD 15.00 as a thank-you after we check it.

Thank-yous are not guaranteed. To be counted, the person should start through your referral link before booking.

Thank-you guide

A thank-you of up to 5% may apply

Open this small guide only if you want example amounts. The person you refer still chooses whether to get help, and any thank-you is checked after a paid job is completed.

Example job amountPossible thank-you
AUD 100.00AUD 5.00
AUD 200.00AUD 10.00
AUD 300.00AUD 15.00
AUD 500.00AUD 25.00
AUD 1,000.00AUD 50.00
Keep it friendlyShare it as a helpful suggestion, not a sales pitch.
We check itIf they book and complete a paid job, we check whether a thank-you applies before confirming it.
No extra costThe referral thank-you does not add extra cost to the customer.
Example: a AUD 300.00 completed paid job could mean up to AUD 15.00 after we check it. It is not guaranteed and may not apply to discounted, cancelled, refunded, unpaid, repeat, fake, self-made or ineligible bookings. Simple sharing works best: “I thought this might help you.”
Fair sharing

How we keep referrals fair

You stay in control. Referrals are checked so the person who shared the link is only thanked when the rules allow it.

Do not refer yourselfA thank-you is for sending someone else to friendly tech help, not for your own booking.
One real request is enoughDo not create the same booking more than once or ask someone to submit fake details.
Only completed work can countA thank-you may not apply if the job is cancelled, refunded, unpaid, unsuitable or does not go ahead.
Use your link firstTo help us count it, the person should start through your referral link before booking.
No pressure: do not promise a guaranteed thank-you, create fake or repeat bookings, refer yourself, or pressure anyone to book.
Urgent support

If there is immediate danger, call emergency services first

For suspicious messages, account access, remote access requests, banking/code pressure or unsafe behaviour concerns, pause and contact support before taking the next step.

Live readinesschecked

Before accepting a waiting job

This provider layer keeps the cockpit, readiness checklist, jobs, invoice guidance and mobile behaviour aligned. It does not create new job, payout, dispatch or invoice handlers.

Provider cockpitToday view, waiting jobs, accepted jobs and readiness links stay visible from one landing page.
Readiness checklistProfile, service area, availability, verification and payment details remain the provider setup spine.
Job handlingOpen jobs, accepted jobs, updates, invoice request, mark done and ask admin reuse existing job handlers.
Mobile usabilityProvider actions stay stacked and tappable on small screens, with one clear primary action per task.
Provider rule: Use the existing actions. Do not ask customers for passwords, banking codes, PINs, one-time codes or direct off-platform payment.

Available jobs

Provider guidanceNo repeat process

No jobs waiting right now.

You are not missing anything. New work appears here only after staff review and provider visibility checks. While you wait, keep your readiness details current.

Check readinessKeep your profile, service area, availability, verification and payment details current so staff can match suitable work.
Watch for the right fitOnly accept jobs you can safely handle, and do not start paid work before the customer and admin steps are clear.
Ask before guessingIf a job summary, place, price, safety check or next step is unclear, use the existing support path instead of creating a side process.
Reminder: This guidance reuses the existing provider board, accepted-jobs page, provider home and support path. It does not add automatic dispatch, price competition, quote competition or a new job handler.

Need help choosing?

Ask admin if the job summary, place, price, safety check or next step is unclear.

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