Information disclaimer
How to understand free tools, general website information, estimates, automated suggestions and safety guidance.
Free tools provide general guidance only
Our online checkers, calculators, estimators, quizzes, diagnostic guides and automated results are provided without charge as general self-help information. They do not inspect or test your device, network, account, data or circumstances and are not a confirmed diagnosis, professional assessment, fixed quote, safety clearance or guarantee of a repair or other outcome.
Tool results are based only on the limited answers or information available at that time. They can be incomplete, outdated, unsuitable for an unusual situation or inaccurate because different faults can produce similar symptoms.
Check before relying or acting
Use a tool result as a starting point, not as the only basis for a decision involving safety, security, money, legal rights, health, data loss, destructive changes or continued use of a damaged device. Check important information against a current official source or obtain an appropriate hands-on or professional assessment.
External repair guides
When a customer confirms a device manufacturer, a tool may offer a link to an approved manufacturer or appropriately licensed community guide source. The link is a guide finder, not confirmation that an external procedure matches the exact model, fault or circumstances.
External instructions remain the responsibility of their publisher and can change after our review date. Confirm the exact model, warranty position, required tools, current safety instructions and suitability of the procedure on the publisher's website before acting. Safety-first tool results do not offer a normal DIY guide pathway.
Responsibility for free tool output
You remain responsible for deciding whether and how to act on general tool guidance. To the extent permitted by law, we are not responsible for loss arising from reliance on free, unconfirmed tool output instead of obtaining an appropriate inspection, confirmed service, professional advice or current official information.
This limitation does not apply to loss caused by our own breach, negligence or unlawful conduct where liability cannot lawfully be excluded. It does not remove rights applying to paid goods or services under the Australian Consumer Law or another applicable law.
General information is not a confirmed diagnosis
Website guides, examples and automated suggestions are general information. Technology faults can have multiple causes and may require inspection or testing. A confirmed service scope or quote is provided separately.
Estimates and examples
Displayed price examples, time estimates and common solutions may not apply to every device or situation. The price and scope that apply to your request are the ones clearly confirmed and accepted for that service.
Scam and cyber-safety information
Scam and cyber-safety information is general risk-reduction guidance. It is not financial, legal or law-enforcement advice. If money or identity information has been compromised, you may also need to contact your bank, relevant account provider or appropriate authority.
NDIS information
General NDIS information on our website does not decide whether a particular support is funded under a participant’s plan. Funding, claiming and provider requirements depend on the participant’s circumstances and current NDIS rules.
Professional advice
Our technology services are not a substitute for legal, financial, medical or other regulated professional advice unless we expressly agree to provide a service we are lawfully qualified to provide.
Your Australian Consumer Law rights
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under the Australian Consumer Law or another applicable law.
Depending on the circumstances, remedies for a problem with goods or services may include repair, replacement, re-supply, refund, cancellation or compensation for reasonably foreseeable loss or damage.
Contact us
For new help, use Start request. For an existing request, service question, complaint or warranty issue, use My Tech Help.
For privacy, legal or accessibility requests, email [email protected] or write to Chatsifieds.com Pty Ltd (ABN 51 620 592 403), 15 Evenglow Drive, Wollert VIC 3750.