WEBSITE TERMS AND CONDITIONS OF USE
1. Introduction
Welcome to youritmates.com (the “Website”). The Website provides a range of IT and technology services, including IT support, cybersecurity monitoring, software development, and computer, phone, and tablet repairs (collectively, the “Services”).
The Website is operated by Chatsifieds.com Pty Ltd (ACN 620 592 403), trading as Your IT and Tech Mates (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of the Website and our Services.
By using, browsing, and/or reading the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you must immediately cease using the Website and our Services.
2. Changes to these Terms
We reserve the right to review and change these Terms at our sole discretion by updating this page. We will use reasonable efforts to notify you of any changes by [e.g., email, a notice on our website]. Any changes to the Terms take immediate effect from the date of their publication. We recommend that you keep a copy of these Terms for your records.
3. Privacy
We take your privacy seriously. Any personal information you provide to us through your use of the Website and Services is handled in accordance with our Privacy Policy, which is available on our website.
4. Copyright and Intellectual Property
The Website, its content, and all related products and materials are the copyright of Chatsifieds.com Pty Ltd – © 2023. All rights reserved. They are protected by the laws of Australia and international treaties. Unless otherwise indicated, all rights in the Website’s content and compilation (including text, graphics, logos, video images, audio clips, and software) are owned or controlled by us or our contributors.
4.1. Our Licence to You
We grant you a worldwide, non-exclusive, royalty-free, revocable licence to:
Use the Website in accordance with these Terms.
Copy and store the Website’s content in your device’s cache memory.
Print pages from the Website for your personal and non-commercial use.
We do not grant you any other rights in relation to the Website or its content. All other rights are expressly reserved by us.
4.2. Prohibited Conduct
You must not, without our prior written permission and the permission of any other relevant rights owners:
Broadcast, republish, upload to a third party, transmit, post, distribute, or publicly display any of the Website’s content.
Adapt, alter, or create derivative works from the content for any purpose.
This prohibition does not extend to materials on the Website that are explicitly made available for re-use or are in the public domain.
5. General Disclaimer
The information contained on this Website is for general information purposes only. While we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, or services contained on the Website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. You are responsible for making your own inquiries to determine if the information or products are appropriate for your intended use.
6. Limitation of Liability
6.1. No Unlawful Exclusion
Nothing in these Terms limits or excludes any guarantees, warranties, representations, or conditions implied or imposed by law, including the Australian Consumer Law (“ACL”). Our liability for any failure to comply with a consumer guarantee is limited to resupplying the services or products, or paying for the resupply, as permitted by the ACL.
6.2. “As Is” Basis
Your use of the Website and Services is at your own risk. Everything on the Website is provided “as is” and “as available” without warranty of any kind. To the extent permitted by law, we exclude all terms, guarantees, warranties, representations, or conditions not expressly stated in these Terms.
We are not liable for any loss or damage you might suffer as a result of:
Any failure of performance, error, or interruption to the Website.
Computer viruses or other harmful components.
The accuracy, suitability, or currency of any information on the Website.
7. Website Availability and External Links
We make every effort to keep the Website up and running smoothly. However, we take no responsibility for, and will not be liable for, the Website being temporarily unavailable due to technical issues beyond our control.
Through this Website, you may be able to link to other websites which are not under our control. We have no control over the nature, content, and availability of those websites, and the inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them.
8. User-Generated Content
Any opinions, advice, statements, or other content made available through this Website, our mobile app, or via email by third-party authors or contributors are those of their respective authors. We are not liable for such content, and it should not be relied upon.
You acknowledge and agree that authors of such content are solely responsible for their submissions and warrant that they will not submit content that is copyrighted or subject to third-party proprietary rights without express permission.
9. Educational Services Disclaimer
When we provide educational classes, lessons, coaching, or mentoring services, you agree that this information is for general guidance and informational purposes only. It is not, and is not intended to be, a substitute for professional, technical, financial, or legal advice.
While we strive to provide high-quality services, we make no guarantees, representations, or warranties of any kind regarding the results or outcomes of our educational services. We take no responsibility for your actions, choices, or decisions, and any consequences as a result are your own.
10. Termination of Contract
10.1. Termination by You
You may terminate these Terms by providing us with 28 days’ written notice.
10.2. Termination by Us
We may, at any time and in our sole discretion, terminate these Terms with you if:
You have breached any provision of the Terms.
We are required to do so by law.
The provision of the Services to you is no longer commercially viable.
Your conduct impacts our name or reputation, or violates the rights of another party.
We reserve the right to suspend or deny your access to the Website or Services without notice if you breach these Terms.
10.3. Consequences of Termination
Upon termination, all of your rights and obligations under these Terms will cease, except for any rights and obligations that are intended to continue indefinitely (e.g., our intellectual property rights and liability limitations).
11. Indemnity
You agree to indemnify and hold us, our affiliates, employees, agents, and contributors harmless from all actions, claims, demands, liabilities, costs, expenses, loss, and damage (including legal fees on a full indemnity basis) incurred or suffered as a result of:
Any content you provide to the Website.
Any direct or indirect consequences of your access to, use of, or transactions on the Website.
Your breach of these Terms.
12. Dispute Resolution
12.1. Compulsory Mediation
If a dispute arises under these Terms, the parties must first attempt to resolve it through good faith negotiation. If a resolution is not reached within 28 days, the parties must either mutually agree on a mediator or request the appointment of one by a recognised mediation body. The costs of mediation will be shared equally.
13. Governing Law and Jurisdiction
The Services are intended for residents of Australia. These Terms are governed by the laws of Victoria, Australia. You agree that the exclusive venue for resolving any dispute shall be the courts of Victoria, Australia.
14. Severability
If any part of these Terms is found to be void or unenforceable by a court of competent jurisdiction, that part will be severed, and the rest of the Terms will remain in force.
This policy was last updated on 22 August 2025.