Melbourne IT Service Booking Form
Request a free quote or Make a booking
To book a technician to attend your premises to assist you with your technical issue(s) please complete the form below. A member of the team will contact you to confirm the time.
Please leave your details below and one of our consultants will keep in touch with you shortly. Thank you!
Book Now:
Melbourne IT Service Booking Form
- 24/7 Cybersecurity Protection
- Cybersecurity Services
- IT Service Booking
- Software Development
- Computer, Phone and Tablet Repair
- Managed File Servers
Melbourne IT Service Booking Form
24/7 Cybersecurity Protection
24/7 Managed Cyber Security Detection and Response service
According to the Australian government’s cyber security agency (ACSC)’s Annual Cyber Threat Report, the average cost of a cybercrime report has increased to over $39,000 for small businesses in Australia, with an average financial loss of $64,000 per report.
Small businesses are often targets for cyberattacks, and it is important to have the right software in place to protect your data and systems. We monitor all suspicious activity and triage it to verify whether it poses a threat or requires action. Our platform is designed to reduce the noise of false positives, allowing you to focus on your business instead of threats.
Your IT and Tech Mates 24/7 managed detection and response service is here to protect your business computer from cyber threats, so you can sleep soundly knowing that your business is safe and secure. Our service starts at $132 per computer per year.
Onsite support within 25 km of Melbourne CBD only. Remote Support Australia-Wide.
Melbourne IT Service Booking Form
Melbourne IT Service Booking Form
Essential Eight Assessment Service
Cyber Security Assessment and Implementation Booking Form
While no strategy can provide complete protection against all cyber threats, organizations are advised to use a set of essential mitigation strategies called the Essential Eight, recommended by the Australian government’s cyber security agency ACSC‘s ‘Strategies to Mitigate Cyber Security Incidents’. These strategies form a baseline that significantly enhances the security of systems and makes it more difficult for attackers to compromise them.
Essential 8 is a set of eight critical cybersecurity strategies developed by the Australian Signals Directorate to help businesses in Australia safeguard themselves from cybercrimes. The strategies include regular backups, application security, patch management, user awareness, access control, network segmentation, data loss prevention, and incident response.
Over 80% of cyber incidents could have been prevented by implementing at least one of the Essential Eight controls. Our goal is to provide your organization with the essential resources required to protect against cyber threats and fulfill the relevant requirements outlined in the Australian government’s Essential 8 cybersecurity mitigation strategies.
Our goal is to provide you with affordable essential resources to safeguard against cyber threats, comply with Essential 8 cybersecurity mitigation strategies, and enhance your cybersecurity readiness. Our Essential Eight assessment services start at just $3,499 ex GST, making protection accessible and cost-effective for your business.
The Essential Eight Assessment Service Is Ideal For:
Our goal is to provide your organization with the essential resources required to protect against cyber threats and fulfill the relevant requirements outlined in the Australian government’s Essential 8 cybersecurity mitigation strategies.
Learn how secure your business is with the ACSC Essential Eight Maturity Model. It helps you identify where your business could improve its security posture and maturity. You don’t need to use a lot of internal resources, and it’s a quick and affordable way to get an independent assessment of your security.
With the Essential Eight compliance service, you can keep your business’s IT system secure and meet the compliance requirements of the Essential Eight.
The Essential Eight Assessment Service Works As follows:
- First, a security expert will conduct workshops with you to determine your goals. Then, they will assess your current security situation using the Essential Eight Framework and Maturity Model.
- Then the security expert will configure your business IT Microsoft Windows system to meet the Essential Eight Maturity Level 1 controls and requirments.
- You can also opt for higher security levels, either Maturity Level 2 or 3, at an additional cost.
The Essential Eight Compliance Service Cost:
The cost of the Melbourne Essential Eight Compliance Service is starting from $3,499 (excluding GST).
Duration: 2 days plus.
The Essential Eight Compliance Service Outcome:
The outcome is achieving Essential Eight maturity one compliance for your business. Your IT and Tech Mates provides a report detailing how your organization met the Australian Cyber Security Centre’s maturity one standard for cybersecurity under the Essential Eight framework.
Our essential eight compliance service start from just $3,499 (ext gst)
Melbourne IT Service Booking Form
IT Service Booking Form
Worried Free and Dependable Business IT Support Services
Onsite support within 25 km of Melbourne CBD only. Remote Support Australia-Wide.
Are you tired of being swamped by technical woes and IT headaches? Say goodbye to those issues with our top-notch IT support services.
Our team of experts specializes in providing fast and efficient solutions to your technology problems – whether it’s setting up cloud services, managing your network infrastructure or protecting your data from cyber threats. With our reliable support, your business will run like a well-oiled machine, allowing you to focus on what you do best – growing your business.
We understand that every business has unique requirements when it comes to IT, that’s why we offer customizable solutions to meet your specific needs. And the best part? Our prices are affordable, so you can get top-notch service without breaking the bank.
Don’t let technical issues hold your business back – let us take care of all your IT support needs. Contact us today and take the first step to hassle-free IT support!
Melbourne IT Service Booking Form
Melbourne IT Service Booking Form
Software Development Booking Form
Code your Dreams into Reality: Empowering Innovation with Precision!
Quality software, and affordable prices. We deliver.
Why Choose Us for Your Development Project?
Choose us for your development project and benefit from our expertise, tailored solutions, and commitment to quality.
With a highly skilled team, we deliver customized products that align with your specific requirements. Our transparent communication ensures you are informed and involved throughout the process. We prioritize timely delivery without compromising on quality, and our cost-effective solutions provide excellent value for your investment.
Customer satisfaction is our top priority, and we strive to build long-term relationships based on trust and exceptional service. Experience the difference of working with a dedicated team that empowers innovation and delivers precision.
Contact us today to bring your dreams to reality.
Melbourne IT Service Booking Form
Melbourne IT Service Booking Form
Computer, Phone, and Tablet Repair
Booking Form
Your Device Repairing Processes
1. Requesting Inspection:
– Contact your local IT mates’ service agent to inspect your device or visit your local IT Mates’ service depot.
2. Advanced Diagnosis:
– Your IT mates’ service agent may send the device to our repair center for additional troubleshooting to provide an accurate quote at no cost to you. The step is to diagnose the complex and underlying problem with your device. This involves examining your device to determine the root cause of the issue.
3A. Free Quote:
– Your IT Mates will provide a free quote for your device repair. This includes outlining the steps and/or parts needed to fix the problem and the cost associated with the repair.
3B. Declining the Quote:
– If the quote is declined, Your IT Mates’ local service agent will return the device to you at no cost (Note for northern suburbs only).
4. Repair Process:
– If the quote is accepted, Your IT Mates will proceed with your repair. If parts need to be replaced, the technician will do so to restore your device to its functioning state. They will carefully remove any damaged or broken components, replace them with new ones, and test your device to ensure it’s functioning correctly.
5. Quality Control:
– After the repair has been completed, another technician will perform a series of quality control tests to ensure that your device is working correctly and meeting the required standards.
6. Device Return:
– Your IT Mate’s local service agent will return the repaired device to you or you can pick it up from the local service depot.
7. Payment:
– Payment for the service can be made after the repair process is complete.
Please leave your details below and one of our consultants will keep in touch with you shortly. Thank you!
Melbourne IT Service Booking Form
Melbourne IT Service Booking Form
Worry-free
Managed Secure Serverless Business File Storage
Up to 120% Tax Deduction for subscriptions to our managed data storage services.
We take care of your business data storage. Access your data from anywhere with multi-factor authentication. So you can focus on growing your business and no longer worry about a server failure in the office.
Order now for as little as $1.10 / 1 GB a month.
Enterprise-class managed cloud storage for companies of all sizes. Secure, durable, and with low latency. Store any amount of data. Retrieve it as often as you’re like and back with automatic backup protection.
